On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
They gave good info. A lot of good contractors add staid in touch till the job was done
Very professional service. Work done quickly and ensured everything was working before they left.
Excellent, they answered the phone late Saturday night, gave me an estimate from a picture I sent them, I authorized the work and I am happy w the completed job.
We interviewed 2! Both were great companies
One system just outshined all others
Culligan was twice as much
The other system was comparable in price but
Snagged you with a service contract and the system could not stand up to the one we chose
I have always found highly qualified and very competent help at this site!
Recommended plumber responded within a half hour, gave reasonable estimate and completed all work with a few hours.
Prompt, clean, polite, knowledgeable and efficient, cant ask for much more.
Excellent job! The whole house is beautiful. The work was completed on time.
Found good garage installation reasonable price. No problems were encountered.
Had highly recommended contractors to choose from who contacted me right away for bid reviews.
Very easy and and was contacted almost immediately. The tree removal service I used came out and gave me an estimate which I had others to compare. They gave me a day and time which worked with my schedule. The work they did was complete and up to my request and expectation.
Very helpful in helping me find qualified help to get my job done.
Will not use Home Advisor again. Negative experience. First worker had to leave halfway through the simple job for an "emergency". I think he oversold himself and didn't know what he was doing. Second worker was good and finished the job the next day. But working through the confusion and rescheduling by phone with Home Advisor was difficult. Did not like the app. Email notifications were contradictory or erroneous. I'd rather work directly with a local contractor to be sure I'm getting what I'm paying for.
We have a beautiful white picket fence in our backyard. Barron our Dobie loves it!
The first man was from "INZ and OUTZ" came and gave me a really good quote. Promised to start on Monday morning. Never showed up, never returned my calls, didn't even have his voice mail set up.
Mr. David Flynn called and left a message. When I called him back, I asked for a quote ASAP specifying if he was able I would like for him to begin that day he gave the quote. He brought his tools and did start that day and has done a fantastic job.
I found what I was looking for. Juan was experienced, and he did a great job. He finished everything in one day, and he will come back to assemble all the pieces. I can't wait to get it all in and set up. Thank you very much!
The HA gave a quote extremely low; assumed to get their foot in the door. I explained the issue to Grout Rhino; leaving the job cost up to them.
Guisseppe took the job on an estimate first basis.
For the 2,200 square feet he charged a far price of 3 times the amount that the Home Advisor said could not exceed. The quality of their work met all expectations.
Hi Dianne, we appreciate your feedback and apologize for any inconvenience regarding the quote for the project. Quotes are based on the information provided to us about the project and are subject to change depending on the size and scope. Please give us a call at 877-699-4736 or send your contact info to emailus@homeadvisor.com so we can reach out and address your concerns. -HASupport
Don't use this service. They send you false leads that are not companies. When you call they transfer to every department in the world and no one knows what they are talking about. They say you can request a credit but then your credit request is denied and they only issue in house credits but still continue to send you bogus leads. Don't use them they will only take your money and you don't make any of it back.
Hi Thomasina, we appreciate your feedback and apologize if your experience was anything but a positive one. We would be happy to discuss the lead and billing issue as well as any other concerns you may have. Please give us a call at 877-947-3639 or send your contact info to emailus@homeadvisor.com so we can reach out. -HASupport
Great company to work with on my project, on time, professional, experienced team, cleaned up afterwards, honest and cost was lower than estimated.
I had some damage to my wood floors. For each area they knew exactly what to do. They are experts and the price was reasonable.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Barbara, Thank you for your feedback and we are very sorry for any frustration during your project. We would be happy to address your concerns. Please give us a call at 877-699-4736 or send your contact info to emailus@homeadvisor.com so we can reach out. -HASupport