On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Quick response to estimate and completed job on time
Chris Sixkiller dealt with me over the phone. I measured my vinyl floor in my art studio. Described all the paint droppings on the floor and he gave me a price. He clearly stated it could be less or a little more depending on the amount of work. He is a man who knows his trade. He understands flooring and how to care for it. I learned a lot. We chatted personally. He is a man of strong integrity. He believes in a job being done right. I will call him again. All of his reviews are great.
HomeAdvisor once again came to the rescue. Mine was a very small less than one hour job and they paired me up with someone who could do it.
Excellent work! Very professional and respectful.
He did such an amazing job. My kitchen looks amazing it was not that time-consuming and nobody can beat his pricing
After my first contractor bailed on me halfway through a project I went to home advisor, found Floor to Ceiling in Kitchen Design, a great company that finished my job in just a week and a half!
Two nice gentlemen came out this morning from Aneway and did some overdue trimming of the shrubbery that I had. They were very courteous and neat with their work. I highly recommend Aneway for shrubbery trimming.
Angelia Chambers
My experience was good. Found a great mover. Made the move stress free and easy.
Very satisfied with the immediate response to my contacting home advisor. We had roof repair experts contact us within 20 minutes. The company and crew recommended were excellent.
I found a great handyman, so it worked well. Home Advisor provides a vital service -- helping clueless people, like me, find top pros.
I have used other services in past without success. I used Home Advisor to hire a handyman, and am very pleased with the company and services that were provided.
Highly recommend Home Advisor
Home Advisor has been really good with their choices. They have saved me a couple thousand dollars and I found that I can trust in the people they have chosen to do the work I needed. Their recommendations were spot on and the workers were on time, neat and professional. I will continue to use Home Advisor for all my needs.
We setup a meeting/quote through homeadvisor, and the "pro" was a no-show, no-call. Then, I logged in again, and selected the next "pro". We hired this pro and got the work completed quickly.
I was very pleased with Mr. Kellum as a skilled professional. I was very satisfied and would hire him again for future projects. I would recommend him highly for drywall, painting, and minor repairs.
AdvantaClean of DuBois-Punxsutawney did an excellent job of cleaning my furnace ducting. They were on time, courteous and professional. The cost was very reasonable. They provided answers to all questions and showed pictures of of the ducting. Overall, I'm very satisfied with the work done.
Falcon Lawn immediately called me to set a date for the work. That was very important because so many companies do not return calls.
They arrived on time, were quick and thorough. I would highly recommend this company for any kind of yard work.
2 people called and came to the house for an estimate I picked the 2nd person. This all happened the same day I requested a service.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...