Brea, CA 92821, US
The corbels I purchased were of excellent quality and have already been installed by a local carpenter. The cost compared to them making them for me was very reasonable. Service and delivery time was excellent. Thanks
Had great experience working with this company. I made a mistake on my 1st order. They were very helpful in cancelling this order and helping me with my 2nd order. Nice!
very difficult and time consuming to place my order. It appears the page to fill in my information to purchase wasn't working. Took me at least 7 tries to purchase, as it would not recognize my address, over a 3 day period.
Ordering shutters for the second time, as were very pleased with the quality and reliability of the company.
I think your shipping charges are too high! It costs me $12.44 for shipping a dozen screws and ferrules.
The web site was easy to use and the prices were reasonable. The order came quickly and was accurate.
Cheaper and faster delivery than with Home Depot and comes within everything needed for hanging. Can't wait to actually see the quality!
Everything was good...site was easy to navigate and I found a pediment that is close in size to the current one I have over the front door.
good prices and fast delivery , cold up in nd so I have not put them up but appears to be just what I wanted and will get more
Phone call help was excellant
Site is well done with photo proposal
Almost the best so far
Wish you price was a little lower for builder s
We ordered a bunch of samples, including a dozen full length pieces. The "samples" came with SKU numbers handwritten on them. The full length pieces had a number on the plastic wrao, but some came without a wrap, and those were unidentified. Really took us a while to sort them out against the order. Would be GREAT if you could mark at least one of each kind on the back.
i have been waiting to talk to someone through the chat feature for a while. I was sent a 10% off coupon code and I couldn't find anywhere to enter it. XT7144 was the code. Aside from that the site is nice and easy to navigate. I couldn't wait any longer for the chat individual so I just purchased.
These shutters are being purchased for my house by my first cousin, Kenneth A. Sands, as a gift. You may verify this purchase with him by calling his cell #912-256-4389.
I have called twice asking for a textured bronze sample and I never received one for my customer to approve. I was willing to pay for shipping etc. However I hope everything comes in like it should. Also I was told that the product would ship in 5-7 days, when placing the order it looks more like 21 days.
Everything is fine so far. i just had some problems receiving a sample. The sample took a month to ship and when it ,did it went to some random address. I complained on-line and the new package arrived in a day or so, which is kind of weird considering that the first time it took almost a month.
Your customer service has been great! You answered questions and emailed to check in. I was just doing a small bathroom project, but I am going to recommend you to anytime anyone mentions to me that they are remodeling.
Shopping was super easy and really enjoyed the large assortment of choices BUT shipping charges are ridiculous! Only because I didn't find what I wanted elsewhere did I purchase from architectualdepot. Prices are great but shipping is more than a lot of your items.
Your web site gave me problems on deleting a pair if shutters. It "sturrers" and wouldnt reset until I left the site 3 times
product was what I was looking for, was charged "oversized/heavy" fee that was not shown on estimated shipping calculator.
Why is Google Pay not on the same screen with other payment options? You're an e-commerce web site. Make it as easy as possible for people to give you money.
Garrett Bonetti helped me out tremendously. He emailed me the links for the different copper wall decor.
I love the range of products that you offer and the quality. The only negative aspect to this experience was having to search through so many items to find what ceiling roses could fit the canopies I have. It would have been nice to be able to search by canopy size.
Praying the delivery goes as smoothly! Thanks! Product wasn't what was advertised. Posts were durastone, but the base and cap are plastic. This was not made clear. For the price, with shipping, I could have bought local and got the real thing for the same price.
your system would not let me enter my address. the process took 30 minutes to complete. I kept repeatedly entering my address and the system kept rejecting. what a nightmare
Customer Questions & Answers
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