ArchitecturalDepot Questions & Answers

Here’s what consumers have asked with answers from ArchitecturalDepot staff and previous consumers.

2 questions answered

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Question:

Is architecturaldepot a scam or a legit company? Is architecturaldepot a scam or a legit company?

Answer:

In my case, a scam. They sell 'no return' merchandise that isnt' what they advertised. Then tell you too bad. Criminals in my particular sale.

By DAVID E. over a year old

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Question:

Why is ad refusing to replace defective pieces that i received in my order? Why is ad refusing to replace defective pieces that i received in my order?

Answer:

They absolutely will not replace anything defective. I ordered 5 pho beams over $4400 and they would not replace a damaged beam. This company is very bad. Beware.

By Jared W. over a year old

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Question:

Hi i'm looking for my tracking number. the one i have through amazon does not work with fedex. i ordered them on 5/22 and customer service with your company said they are coming from a warehouse in michigan. i live in indiana(1 state away) amazon shows arrival june1-6. when i spoke with your customer service and let them know our painters through a state farm hail damage claim are leaving this saturday, she said she thinks they should arrive before or by this saturday, which is a must, please! can you please give me a tracking number with fedex that actually is more accurate? here is my info: amazon.com order number: 113-0656598-5953827 carrier: fedex, tracking #: 1z5v455y0356645604 3) ekena millwork lj4s14x06700pg lifetime vinyl standard four board joined board-n-batten shutters with shutter-loks per pair, 14 x 67", paintable 2) ekena millwork lj4s14x05500pg lifetime vinyl standard four board joined board-n-batten shutters with shutter-loks per pair, 14 x 55", paintable

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

ArchitecturalDepot Questions & Answers

Is architecturaldepot a scam or a legit company? Is architecturaldepot a scam or a legit company?

Why is ad refusing to replace defective pieces that i received in my order? Why is ad refusing to replace defective pieces that i received in my order?

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