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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Excellent and quick service within seconds of my online request I got several offers.
Steve was very nice and did a very good job. I would definitely recommend him to my friends. Work was completed as said.
I was looking for tree removal service. I had just about got done with all my estimates when a rep had called me to let me know he found one more he thought I may be interested in. Low and behold this was the one I chose and who gave me the fairest quote with exceptional service.
Hired one day, project completed next day. Ed was friendly and professional.
We needed an electrician to upgrade our 100 AMP panel to a 200 AMP panel for our new addition and an outlet to feed our new 5th Wheel. The work was done in one day which was critical to our needs as we could not go for a prolonged power outage at the house.
I have never lived in a big city before so I thought I would take advantage of Home Advisor services. They provided numerous leads for a pest control company, and I hired one they recommended, and was very pleased with the service. I will definitely use home HomeAdvisor in the future when I need any kind of service for our new home
Great experience! Multiple quotes received. Made the selection process easier than expected. All contractors were professional.
Kevin did a great job. I'd hire him again in a second.
They gave us contractors to choose from in a timely manner. Great service. I will use it again.
After placing our hauling job on various sites and not getting a confirmation from anyone, I was contacted by Home Advisor, who called me about something else we had posted. They were more than happy to assist with the hauling job we did not post on their site originally. I was then called by the local hauling service in under an hour and our hauling job was arranged and completed the following morning--on a Saturday! The hauling company that was chosen was awesome, very professional and easy to work with.
Excellent. Many contacts called me about the services I was looking for.
No issues On time accurate quoted price. I will use them again as needed
They gave us several options and quotes to choose from. We are happy with the job that was done.
Extremely fast. I was able to find someone to meet my needs and get the job in a few days.
I hired Atlantic Business Solutions for an outside home improvement repair. The repair person named Tommy called me the night before and I explained to him what I needed to be done. He told me that he would pick up the parts I needed and would be over the next day.
The next day he looked over the job and quoted the price, which took me by surprise at how reasonable the price was. He completed the work which did take a little longer than I expected. The reason being is because he is a perfectionist and made sure the job is completely done right. I was surprised that I was not charged any extra money.
I told him that he is an honest man and does excellent workmanship. I also told him that I have dealt with home improvement people in the past that were dishonest with the price and did poor work. I asked Tommy for his business card and I know that in the future I will call his company Atlantic Business Solutions and I will recommend him.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...