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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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So pleased! I'm new in my town and HomeAdvisor helped me find a professional company name Joe's Lawn Repair to help with my home. Thank you so much!
I should use Home Advisor a long time ago instead of wasting my time to call around myself with a lot of frustration and ridiculously high proposed quotes in the ends. Not to mention the inferior works with no warranties.
I listed my deck project on HomeAdvisor and quickly heard back from Maria at Giacomini's Construction.
Easy to use, couple of text messages and then you are connected with companies. You pick and they Connect you with them. Very easy to use and fast. Thanks to Homeadvisor.
P.S. They can find companies in your area.
HA sends a lot of emails trying to sell you services. Hard sell for services not related to your project.
Hired a plumber through HomeAdvisor - I was expecting a licensed professional to show up. Who showed up was a guy in a pickup truck that was in no way a licensed professional (he was a very nice man though) and tried to install a garbage disposal without any trap - just straight pipe from disposal into the main pipe - sewer gases were able to just come straight in... I had to show him what to do to fix it. He then used flexible pipe to make it work - I will have to hire someone else to redo it correctly so it doesn't look like it was done by someone who had no clue on what they were doing.
When I first signed up with home advisor, things were great I was getting work and while the lead fees were on the high side I was seeing a return. Over the past few months, it's gotten terrible. Home Advisor is leading the customers to expect a price that is not profitable with the cost of the leads. I will no longer use home advisor nor will I EVER recommend the service to other pros. Only geared to the shopper looking for the lowest bid and not for the best service and quality of work.
Hi Ben, We're sorry to hear you haven't had a more positive experience with recent leads. We're here to help and would be happy to discuss strategies to help you see the most success with your leads. You can reach out Customer Care team at 877-947-3639 or send your contact info to emailus@homeadvisor.com and we will follow up. -HASupport
Bad leads period. They send you leads for things you don't do and then refuse to reimburse you. BAD COMPANY.
Hi Robert, thank you for your feedback and we are sorry for any frustration with the leads. We do have a credit process for these situations when they are brought to our attention. We would be happy to address your concerns. Please give us a call at 877-947-3639 or send your contact info to emailus@homeadvisor.com so we can reach out. -HASupport
Very pleased! Will use again! Needed to have furniture assembled and pictures hung.
They were professional, diligent, respectful and the work was done extremely safe and the clean up for my Nieghbor was perfect.
Damaged tree needed very large branch removed. Tree damaged railing on small bridge, and temporary fencing put in place until City repairs.
Home Advisor is extremely helpful and convenient. I am guided by trustworthy contractors which I'm extremely grateful.
Going through HomeAdvisor worked really well. They quickly found me a great company to do my work, and the company did a professionally effective and efficient job. Couldn't be happier with the overall experience.
The cew was friendly and fast
They followed my instructions and the lawn looks great!
Home Advisor found me someone to resurface my kitchen sink and counters. They arrived at the scheduled time and did a fantastic job!
I needed a contractor to remove 2 trees at my house and was worried about the cost and time to get all quotes. Homeadvisor made thing incredibly easy. They get the best contractors and quotes for your job. They also follow up and call to make sure you get the right service.
Good experience. Nick was very professional and told me ahead of time about my older garage having set in stains. He did a very good job and even flushed out some dormant scorpions!
I always get at least 3 estimates before I decide on one. Have always been happy with the cost and service.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Marc, We regret to hear you had anything but a positive experience with a pro. We would be happy to further address any concerns you have. You can give us a call at 877-699-4736 or please send your contact info to emailus@homeadvisor.com so we can reach out. -HASupport