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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Very shortly after we posted our needs, we received several recommendations to contact. We were able to vet those referred and the ones we contacted communicated very quickly. The business we hired was great to work with.
Angi / Home Advisor sent me options.
I explored them and landed on Affordable Tree Service. They impressed me with their body of work and efficiency. Good call Angi, good call.
Great service and numerous professionals provided for consideration.
Searched for JMS on Angi App and nothing shows up. I had to go through Home Advisor. Logging in to Angi broken even using the email pointer. Could not give a review through Angi. Had to use Home advisor.
Rooter man plumbing answered the call! They were fast and professional.
Love it
Quick responses by contractors
I called Angie within a couple hours I was getting
Calls from contractors
Wanting to bid our project
Job was done professionally and the guy was helpful and explains everything before and after the completion of the job
Great. Fast action once I filled out the questionnaire.
Home advisor was able to recommend local company to do work. I tried Goggle search first and couldn't tell who to call.
I was suggested a professional and cost effective company to perform the drainage job required.
These guys gave me a quote same day, scheduled me and worked around my work schedule. Quality work! I would recommend them!
I needed my garage door fixed, I googled and lots of ads popper up. I chose home advisor and had an appointment in less than 5 minutes
Worked just fine. Many inquiries wanting to give me an estimate. First come first served. I did not have the time to vet all those that reolyed.
I booked a service... who did not show up and then next day, someone came at the wrong time for the wrong
Hours and the wrong job... since they got here at 7 am. before I got up they were working... trying to communicate with Obviously foreign people who did not understand a lot of what I said and I did not understand a lot of what they were saying... this entailed 7 or 8 calls and all the reps. Were pretty much the same. I think they refunded my money but it was a horrible experience overall... sorry..
They sent me four relevant companies for my job. They all had 4-5 star reviews. All seemed very good and I ended up choosing one. I was very happy with the work I had done.
Jake and Daniel removed an replaced a defective cast iron and porcelain shower base that was 2 years old.
I have only used them 2 times, but both vendors showed up and were on time. Reasonable pricing.
Too many phone calls! Receiving calls a week after the work was completed
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...