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Garage Giant

Overview

Garage Giant has a rating of 4.2 stars from 272 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Garage Giant most frequently mention customer service, great product and high quality. Garage Giant ranks 30th among Home Improvement sites.

service
69
value
101
shipping
101
returns
3
quality
197

Instant Feedback

516 reviews
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Alabama
1 review
0 helpful votes
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36"x82" cabinets
June 23, 2024

I was very happy the way they were packaged. Everything was good with no damage which is unusual for me. Instructions were easy to follow. They look amazing, would definitely recommend these to anyone looking for storage space In their garage.

Date of experience: June 13, 2024
Washington
1 review
0 helpful votes
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Quality Product / Great Service
June 30, 2024

I've order 3 seperate times from Garage Giant. Each order arrived quickly, and all items where packaged so they weren't damaged during shipping. I did call customer service because one cabinet pull wouldn't accept the screw, and was sent another immediately.

Date of experience: June 20, 2024
Pennsylvania
1 review
0 helpful votes
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Awesome flooring
May 15, 2024

Easy to work with. Installed in a food trailer, it was perfect for it. Easy to cut and lay. One thing to think about, the black flooring does expand in warm weather. That may be an issue if you don't glue it down and it is in tight quarters other than an open floor where the edges don't meet anything.

Date of experience: May 5, 2024
Michigan
1 review
0 helpful votes
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Awesome lift
November 14, 2023

Fantastic lift for all the Christmas boxes. Be sure to follow directions and you will not have any problems. It does take time to assemble everything but you will be satisfied with lift. I also called the company before ordering and they were so helpful.

Date of experience: November 14, 2023
Wisconsin
1 review
0 helpful votes
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Excellent product, met my needs completely
December 22, 2023

I purchased a 10 piece set to be used as break room cabinets in our manufacturing facilty. The deep red color matched our company colors perfectly. The finish is very nice, different than anything else I could find on the market. I assembled all piece myself without issue. The first one had a learning curve, after that is was a simple process. The hardware is packaged better than I have ever seen for self- assembly furniture.

Date of experience: December 22, 2023
New York
1 review
0 helpful votes
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Center strip wrinkles
December 11, 2023

The two center strips I ordered came rolled up. That's fine,but when I unrolled them and put them out in the sun as they want you to do,the wrinkles never flattened out. I don't know if I can even use these as they are currently a tripping hazard if the can't flatten out smoothly.

Date of experience: December 4, 2023
California
1 review
0 helpful votes
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I found the packaging superb, and details like placing the parts into plastic containers with partitions in them, along with a graphic that goes atop all the parts to label them, were helpful.

The assembly still took time, though I got a huge kit with some six pieces of furniture in it. If you are assembling, please be cautious of some YouTube assembly video tips. One displayed a disastrous idea related to placing the hinges onto the cabinets first, rather than onto the doors first (as the instructions ask you to do). Do as the instructions indicate, not the YouTube hints!

I was also happy with the help I received from Mel about delivery timelines.

Date of experience: January 17, 2024
Oregon
1 review
0 helpful votes
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Easy order and delivery process…great product!
January 2, 2024
Updated review

This is my second order of cabinets from Garage Giant, and, just like my first order, I am extremely happy with my cabinets. Ordering is easy, cabinets are shipped promptly, and always arrive well packed and undamaged. Easy to build and install and I always receive comments on how good they look!

Date of experience: January 2, 2024

Received follow up call
April 29, 2022
Previous review

Received follow up call to ensure that delivery vehicle used can navigate my neighborhood.

Date of experience: March 30, 2022

Identifying what cabinets I wanted and verifying the...
March 30, 2022
Previous review

Identifying what cabinets I wanted and verifying the cabinet dimensions was easy. Used a chat session to confirm how cabinets would be shipped. Pretty fast and simple process!

Date of experience: March 30, 2022
New Jersey
1 review
0 helpful votes
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Great product promptly delivered
December 7, 2023

Flooring is heavy and can be cut to desired size. I used mine to create a laundry area in the garage and to floor a utility closet. Looks great and the sandstone is not a typical garage floor color which is what I wanted.

Date of experience: December 7, 2023
New York
1 review
0 helpful votes
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Saved My Garage Floor After Botched Contractor Job
November 12, 2023

Resurface by contractor failed and left a powder surface that couldn't be swept or blowered without creating a cloud of dust and dirtied clothes and shoes that were brought in the house. The contractors solution was to replace the garage floor at a higher expense.

Date of experience: November 12, 2023
Tennessee
1 review
0 helpful votes
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Total Garage makeover
June 26, 2024

Great looking and sturdy cabinets. Gave my garage a complete professional looking makeover. Ordered the red doors and the metallic finish is deep and attractive.

Date of experience: June 16, 2024
Texas
1 review
0 helpful votes
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Wrong item was shipped
February 25, 2024

Not really a store. Drop shipped from manufacturer. If they ship the wrong product, not very helpful in resolving issue. Poor quality item. Cheap crap.

Date of experience: February 1, 2024
Florida
4 reviews
0 helpful votes
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4 Large Cabinets
September 18, 2021

The cabinets exceeded my expectations. I've never seen better detailed instructions or parts organization in anything I ever put together before. This is not a run of the mill hardware store cabinet. These are legit. I love them!

Date of experience: September 18, 2021
Minnesota
2 reviews
0 helpful votes
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On time delivery
January 10, 2021

The shelves arrived but the side arms were missing. I wanted for 3 days and they didn't arrive. One call to customer service and they took care of it. My project was done on time. I will definitely order again from garage giant.

Date of experience: January 10, 2021
Oregon
1 review
13 helpful votes
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I called Garage Giant with quite a tricky question about the best rolls of G-Floor to buy for my garage which isn't a very conventional shape. Spoke with sales guy Steve who went out of his way to show me different options. Ended up getting a custom cut roll which actually worked out less expensive than buying pre made rolls and not using large chunks of them.

Date of experience: April 16, 2020
France
1 review
0 helpful votes
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Price was right
January 1, 2020

These were the best price I could find anywhere on Montezuma tool boxes. They were out of stock of the one I wanted but ended up with a 36 inch weatherproof box which I'm pretty psyched about getting. Christmas present to myself!

Date of experience: December 30, 2019
Oregon
1 review
0 helpful votes
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Incredible value
January 29, 2023

Often things we buy online are a disappointment. In this case my garage cabinets far exceed my already hopeful expectations. Exceptional fit and finish. Engineered beautifully. My friends have already ordered there's.
Thank you
Steve

Date of experience: January 29, 2023
Pennsylvania
1 review
0 helpful votes
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Quick Correction of Error
September 30, 2022

Two of three products initially received were the wrong color but customer service took care of it immediately. Items were picked up by FedEx the next day and new correct items arrived just a few days later. Great price on a hard to find item.

Date of experience: September 30, 2022
Spain
1 review
0 helpful votes
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I only just bought from garage giant so can't speak to their delivery or after sales service but I liked the site and had a useful exchange on their chat feature to help me work out the right amount of g-floor tiles to use. Thumbs up for now. I'll try to come back later and update the review when I have the tiles installed.

Date of experience: December 30, 2019
Georgia
1 review
0 helpful votes
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Easy order, friendly customer service.
October 4, 2020

Purchase was smooth until we opened the second carton. There was damage sandwiched between the two cartons that was not evident on delivery. We sent pictures and a replacement piece is supposed to be in process. I haven't received a shipping date yet.

Date of experience: October 4, 2020