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    Nationwide Home Innovations Ltd

Nationwide Home Innovations Ltd

129 reviews

Ratings On Other Platforms

Trustpilot
4.8 / 5
Corporate Values

Overview

Nationwide Home Innovations Ltd has a consumer rating of 4.81 stars from 129 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with Nationwide Home Innovations Ltd most frequently mention excellent service, new veranda and home innovations.Nationwide Home Innovations Ltd ranks 8th among Home Improvement Other sites.

  • Service
    6
  • Value
    6
  • Shipping
    3
  • Quality
    6

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 95.7%
Positive
22
Neutral
0
Negative
1
View ratings trends
22
See all photos

What reviewers want you to know

Positive highlights

  • To the helpful, clean working and yes friendly installation team of two.
  • Excellent service from initial meeting to installation.

Critical highlights

  • Also known as Nationwide Home Innovations Limited.
How would you rate Nationwide Home Innovations Ltd?
Top Positive Review

“Garage door malfunction and remedy”

Geoffrey T.
2/23/21

Our Nationwide automatic garage door stopped working after nearly 20 years of excellent service. Even though Nationwide no longer market garage doors I was able to obtain speedy and effective instructions on how to remedy the problem. I'm very pleased and impressed. Thank you Olly Fallon.

See positive reviews
Top Critical Review

“New Awning”

Mrs B.
12/10/21

We completed a written appraisal a while back. I should have copied it but didn't. I was hoping that Nationwide would have responded to our concerns but I am afraid that as they had been paid promptly and in full they obviously did not feel that our concerns were worth following up. Although I think we said that we would recommend them, on reflection I do not think we would.

See critical reviews

Reviews (129)

Rating

Timeframe

Other

Reviews that mention popular keywords

installation team (6) excellent service (6) office staff (4) sun awning (3) nationwide home innovations (6)
geoffreyt35
1 review
0 helpful votes
February 23rd, 2021

Our Nationwide automatic garage door stopped working after nearly 20 years of excellent service. Even though Nationwide no longer market garage doors I was able to obtain speedy and effective instructions on how to remedy the problem. I'm very pleased and impressed. Thank you Olly Fallon.

davidl2675
1 review
0 helpful votes
October 24th, 2020

The whole team were helpful throughout. They took notice of our requests and gave good advice when needed. We were especially pleased with the installation team who were pleasant, gave us helpful suggestions and left it all neat and tidy. Altogether an excellent experience.

juttah3
1 review
0 helpful votes
December 10th, 2021
Verified purchase

Had my veranda installed a couple of days ago. I didn't think the installers would do it because the weather was very wet, windy and freezing. I have never seen two people work so incredibly hard, all the while trying to protect my lawn (almost impossible with all the rain). They worked non-stop from 08.00 until it really was too dark to see anything. Probably 17.30 or thereabouts. As they came from Dorset, they must have been up at 5.30 am - unbelievable. They finished the job in a day. Very neat and tidy workmanship. I am thrilled to bits with the Iseo Veranda. Everything went smoothly and every step was explained by their lovely sales person Gerry, their Surveyor Matt and Operations Manager Andy. Such a great company and team to deal with and a real breath of fresh air in the current climate.
Thank you!

ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for taking the time to write this fantastic review. We are really pleased to hear how delighted you are with our installation team. Along with Gerry, Matt and Andy we are lucky to have them all on our team providing our customers with a positive experience. We hope we can assist you again soon. The Nationwide Team.

michaelh2094
1 review
0 helpful votes
March 27th, 2020

The new and very large awning we have just had installed works well and looks good. Time will tell how it ages hence the 4 stars...
All the people we dealt with have been pleasant and helpful. Thank you.

sued381
1 review
0 helpful votes
May 7th, 2021

It was a great service from start to finish and the product is amazing - we are very happy! I agree with some reviewers that this is an expensive product and we were slightly surprised about the payment schedule but I guess as they are made bespoke its reasonable to expect money upfront. The original fitters couldn't fit and needed to reschedule but this was done within two working days and the second team were a lot more confident.

Service
Value
Quality
hishamr3
1 review
0 helpful votes
November 4th, 2020

We have just completed the installation of our new Veranda. Nationwide innovations' team from design, site survey and, finally, installation were professional, friendly and did a superb job.

dayljip
1 review
0 helpful votes
February 3rd, 2022
Verified purchase

Not bad good crew updating information to customer not satisfactory

ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for posting your positive review. At Nationwide Home Innovations, we always strive to provide a high level of customer service, we can only apologise that on this occasion we didn't met your expectations. The Nationwide Team.

christines1537
1 review
0 helpful votes
August 16th, 2021

Great experience from initial contact, product choice, design advice and survey, right through to installation, which was carried out in a tidy and timely fashion. Great product too!

douglast113
1 review
0 helpful votes
August 11th, 2020

Excellent advice and ongoing information regarding our external blind. This was especially important as Covid delayed everything. Great guys doing installation. All working as expected.

bobt584
1 review
0 helpful votes
September 3rd, 2020

I found Nationwide a great company to deal through the whole process from initial sales meetings to installation.
Great quality products and Value for money
Excellent helpful staff
Very good communications
I would highly recommend them

davidg3191
1 review
0 helpful votes
January 23rd, 2021

Prompt, friendly and professional service.
Good looking and robust awning in an awkward position where other companies would not fit.

rb605
1 review
0 helpful votes
February 1st, 2022
Verified purchase

Had a large awning installed. All done to an excellent standard and well within the time frame give. Many thanks.

ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Here at Nationwide Home Innovations we are really pleased to hear your feedback, thank you for taking time to write this review. The Nationwide Team.

timp439
1 review
0 helpful votes
September 7th, 2020

We are very pleased with our awning. We were surprised to find the actual awning was 2metres 35cm instead of 2m 50cm. But it looks good and works well. The installation team were very professional.

ronb443
1 review
0 helpful votes
March 19th, 2020

We are very happy with our new Veranda. Superb construction. The technical preparation was excellent with a site visit by the surveyor followed by the build day. Personnel carrying out the build were brilliant and a happy team. Highly recommend this company and product

julias288
1 review
0 helpful votes
January 28th, 2020

It looks great. The fitters made a good job and left everything tidy. It's provided a dry area outside our living room patio doors. We also added a wall heater, which provides instant heat. Very happy with it.

susanp1999
1 review
0 helpful votes
December 1st, 2021

When we first saw your advert in our daily paper we decided to send for a brochure. When it arrived and we saw the quality of the awnings and pergolars we decided to book an appointment for someone to visit us. From the first visit till the installing of our awning was first class and we are as pleased as punch with the result. Top class workmanship and excellent installation. Thank you all so very very much.

Service
Value
Shipping
Quality
ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We really do appreciate you taking time to share your positive experience, thank you for leaving our company a review. If there is anything else we can do for you, please let us know. From The Nationwide Team

lynnm955
1 review
0 helpful votes
January 31st, 2022
Verified purchase

Very helpful from start to finish
From chatting to the sales manager. The manager who measured the property for the blind and the choice of colours and fabric were excellent. The fitters arrived as arranged and the follow up phone call was excellent. We would definitely recommend this company to others and our blind had lots of compliments when our friends and family saw it.

ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We’re glad to hear we surpassed your expectations, we will make sure all the team who worked on your project get the credit they deserve. We’re so grateful that you took the time to share your feedback. The Nationwide Team.

brigittes60
1 review
0 helpful votes
February 14th, 2022
Verified purchase

We have had two very good experiences with the service provided by Nationwide. First we had two beautiful awnings installed. Their team is very efficient, friendly, reliable and fast working. The same applies to our second order of a perfect pergola.

ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Brigitte, Thank you for choosing us again for your second home improvement. It’s really great to hear how pleased you are with the two installations, we will make sure the teams who worked on your project receive the credit they deserve. Thank you for taking the time to leave a 5-Star review. The Nationwide Team.

pennyc157
1 review
0 helpful votes
September 22nd, 2020

Marketing staff not very knowledgeable and some errors rectified by surveyor.
Surveyor very helpful
Installation staff efficient and helpful.
Very pleased with final result

richardw810
1 review
0 helpful votes
January 28th, 2019

Nationwide veranda fitted to our home in Yorkshire will keep the rain off and let us enjoy the outside when it rains! Bit of a delay to start with, took it as a good sign that they had plenty of business. They kept us informed. Sales guy was pleasant & not too pushy which we liked. The 3 installers did a good job and cleared up well when they finished. Fitted a couple of months ago, looking great so far - recommend

brendat220
1 review
0 helpful votes
March 11th, 2020

Very helpful and courteous service. Came at given time and date and rang before to let us know of their arrival. Would definitely recommend.

heleneh102
1 review
1 helpful vote
August 11th, 2020

We are very happy with the installation of our veranda. The 3 men were very quiet, hard-working and knowledgeable. They advised us on the addition of the water butt and completed all the work and cleaned up afterwards. We are pleased we chose the professionals rather than our handyman.

andream1162
1 review
0 helpful votes
February 1st, 2022
Verified purchase

Had a water leak through the ceiling. Very quick response to my call ( at a weekend) Lovely man came and sorted the problem for which I was most grateful.

ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We’re so grateful that you took the time to share your feedback with us, our remedial teams work really hard to keep our customers happy. The Nationwide Team

roberth3003
1 review
0 helpful votes
February 12th, 2021

We had a veranda fitted a couple of years ago and recently had a sun blind fitted. Don't know yet it's effectiveness as it is winter but quality and fitting was good. Seemed expensive but you get what you pay for.

Products used:
Sun blind

Service
Value
Shipping
Quality
clivep17
1 review
0 helpful votes
July 14th, 2020

Excellent service from start to finish and a superb item as an outside sun awning. Beautifully made, easy to use and fantastic staff from Head Office to those who installed it. Everyone has commented on it and is certainly a lovely addition to my home.
Thank you to everyone at Nationwide. Rev. Clive Piggott

Q&A (4)

Answer:

Usually you would have some vouchers provided with your order which you can fill in the details on. Alternatively just email us with the details and we will do the rest for you.

By Andy P.,
See more answers (2)
Answer:

Good morning If you are purchasing the property with the awning installed then yes it would transfer. If the awning is being removed, transported and reinstalled by a third part then we would not be able to continue the guarantee. I hope this helps

By Andy P.,
Answer:

Yes I am sure we can arrange a visit with one of our existing customers. Please give us a call on 01929 554901 to arrange.

By Andy P.,

Can’t see your question? Ask to get answers from the Nationwide Home Innovations Ltd staff and other customers.

Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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About the business

Nationwide Home Innovations headquarters is based on the Dorset Jurassic Coast, we’ve been installing high quality home improvement products across the country for over 35 years.

We believe in providing first-class bespoke pergolas, verandas and awnings using the highest quality materials. All our products come with a 5 year guarantee.

Our process is simple, firstly a countrywide sales representative will visit for a free, no obligation design consultation where samples are presented and all requirements are discussed. Upon placing an order, our surveyor will visit to ensure the product will fit flawlessly. Our own skilled installers will complete the installation to the high standards we expect.

We would love to work with you on your next project however big or small.

We welcome you to visit our showroom in Wareham, Dorset alternatively do get in touch with our team on 01929 554901 who can arrange a visit or send a brochure.

Company Representative

ollyf
Andy P.
Typically responds within 3 days

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