Nationwide Home Innovations Ltd
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Nationwide Home Innovations LtdReviews 609

4.8

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From the business

Nationwide Home Innovations headquarters is based on the Dorset Jurassic Coast, we’ve been installing high quality home improvement products across the country for over 35 years.

We believe in providing first-class bespoke pergolas, verandas and awnings using the highest quality materials. All our products come with a 5 year guarantee.

Our process is simple, firstly a countrywide sales representative will visit for a free, no obligation design consultation where samples are presented and all requirements are discussed. Upon placing an order, our surveyor will visit to ensure the product will fit flawlessly. Our own skilled installers will complete the installation to the high standards we expect.

We would love to work with you on your next project however big or small.

We welcome you to visit our showroom in Wareham, Dorset alternatively do get in touch with our team on 01929 554901 who can arrange a visit or send a brochure.


nationwideltd.co.uk
Wareham, Dorset, United Kingdom
+37
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Nationwide Home Innovations Ltd Reviews Summary

Nationwide Home Innovations Ltd has a rating of 4.8 stars from 609 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Nationwide Home Innovations Ltd most frequently mention excellent service, home innovations and installation team. Nationwide Home Innovations Ltd ranks 32nd among Home Improvement sites.

service
17
value
13
shipping
6
quality
47
This company responds to reviews on average within 1 day

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GB
1 review
0 helpful votes
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Not sure
September 16, 2025

John, who came to give us the a choice of products, was very nice and spent time with us. However, when he left, we were led to believe that there was certain package that we was getting. But that was, for customers that. Spent ******* and and not 9400. This was a heater, we did have the heater in the end but we was asked to pay for it, when I pointed out we was told it was free we did get it for free. But when the surveyor came out, the measurement for the blind was wrong.And that was another two hundred and fifty pounds.Added to the bill. However, I will say that the installers were very professional. Had to put a few measures, right? But the product does look very good and I can say, I am happy. Would I recommend this company not sure?

Date of experience: September 16, 2025
GB
1 review
0 helpful votes
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Very nice company to deal with
September 11, 2025

Jordan and his team made a great job of installing my electric awning. He explained everything there was to know about the awning and I was given clear instructions on how it worked and given aftercare booklet and advice.

Date of experience: September 11, 2025
Andy P. Nationwide Home Innovations Ltd Rep
3 days ago

We appreciate you taking the time to share your positive comments. It is great to know our team explained how to operate your new awning clearly. Thank you again for choosing us. The Nationwide Team.

GB
1 review
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Happy with our new "New Orleans" look.
September 11, 2025

Workmen turned up five minutes early. Good start only got better. They were efficient, polite and answered both the questions I had patiently. Would recommend.

Date of experience: August 11, 2025
Andy P. Nationwide Home Innovations Ltd Rep
3 days ago

Thank you for the positive review! Glad our team provided you with an efficient and helpful service, we are pleased to have met your expectations! The Nationwide Team.

GB
1 review
0 helpful votes
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Great product professionally installd
September 9, 2025

The Nationwide team arrived on time, installed our Awning in the perfect spot, wired it in then cleaned up behind them. It works perfectly, does its job and we're delighted with it - Thanks Nationwide :)

Date of experience: August 15, 2025
Andy P. Nationwide Home Innovations Ltd Rep
3 days ago

We are very glad to hear that you received an efficient and prompt service from each member of the team and you are very happy with the final result! Thank you for your review. The Nationwide Team.

Canada
1 review
0 helpful votes
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Awning
September 8, 2025

Although the installers were later in arriving, owing to a difficult earlier job, they kept us well informed and did a great job fitting the awning which we are delighted with.

Date of experience: September 8, 2025
Andy P. Nationwide Home Innovations Ltd Rep
1 week ago

Thankyou for your lovely feedback. We are glad you were kept informed from our installation team and thank you for understanding, it means a lot. We’ll be sure to pass on your kind words to the relevant staff members. The Nationwide Team

GB
1 review
0 helpful votes
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Better than expected
September 5, 2025

I ordered the sun awning with some trepidation as it is an expensive purchase and I wasn't sure how it would look. Well it looks so much better than I expected and we all love it!

Date of experience: September 5, 2025
Andy P. Nationwide Home Innovations Ltd Rep
1 week ago

Thank you so much for sharing your feedback! We completely understand the hesitation with a big purchase, and we’re thrilled to hear your new sun awning exceeded expectations. It’s wonderful to know that you and your family are enjoying it! The Nationwide Team

California
1 review
0 helpful votes
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Absolutely brilliant!
September 5, 2025

The whole process has been fantastic from start to finish. John Clark was the sales person I met with and he was polite, friendly and knowledgeable. I talked to 3 companies but chose Nationwide for my veranda. They kept me updated on progress and it was ready to install before I expected it to be. Wayne and his teams worked really hard through a massive rainstorm and the veranda was up. I've used it a lot since it's been up and love being able to sit outside even when it's raining. I would highly recommend Nationwide for your next project.

Date of experience: July 16, 2025
Andy P. Nationwide Home Innovations Ltd Rep
1 week ago

Thank you for your wonderful feedback! We’re delighted to hear that John, Wayne, and the team made the whole process such a positive experience for you, even working through challenging weather. It’s fantastic that you’re already enjoying your veranda in all conditions! We’re also glad Ayesha was able to quickly resolve your concerns—our team works hard to ensure every detail is just right. We truly appreciate your recommendation and look forward to being part of any future projects. The Nationwide Team

California
1 review
0 helpful votes
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The team arrived at their appointed time, and just got on with the fitting of our new awning. They were very courteous and helpful and cleaned up afterwards.

Date of experience: September 4, 2025
Andy P. Nationwide Home Innovations Ltd Rep
2 weeks ago

Many thanks for the positive review! We are really appreciative of your comments and pleased our installation team provided an efficient service, we will ensure your comments are passed onto the them. The Nationwide Team.

GB
1 review
0 helpful votes
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Nationwide
September 3, 2025

I received full communication and updates through out. Fitting team were very professional and explained to me and answered my questions.

Date of experience: September 3, 2025
Andy P. Nationwide Home Innovations Ltd Rep
2 weeks ago

Thank you so much for your kind words and recommendation! We're really glad to hear you were happy with the communication and the installation. The Team will be pleased to know their help was appreciated. Enjoy your new awning! The Nationwide Team

GB
1 review
0 helpful votes
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Fast, professional and great product!
September 2, 2025

We are thoroughly enjoying our new awning - best decision we have made recently! The team at Nationwide were all courteous and professional and it was a bonus that the product was installed earlier than expected. Thank you!

Date of experience: July 14, 2025
Andy P. Nationwide Home Innovations Ltd Rep
2 weeks ago

Thank you so much for your lovely feedback! We’re thrilled to hear you’re enjoying your new awning and that the installation exceeded your expectations. It’s great to know the team’s professionalism made the process such a positive experience. Wishing you many happy days under your new awning! The Nationwide Team

GB
1 review
0 helpful votes
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The product is exactly what we wanted and was installed efficiently by the two lads within three hours. They were very friendly and polite at all times. Once finished, they very clearly talked us through the operating controls for both the awning and lighting bar. This has enabled us to sit in the garden a lot more than we did previously, especially with the extreme temperature that we have been experiencing recently. A job well done, thank you very much.

Date of experience: August 8, 2025
Andy P. Nationwide Home Innovations Ltd Rep
2 weeks ago

We appreciate you taking the time to share your positive comments. It is great to know our team explained how to operate your new awning clearly, we will pass on your comments. Thank you again for choosing us. The Nationwide Team.

GB
1 review
0 helpful votes
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All very smooth
August 30, 2025

Procedure very easy from start to finish.
Lady who dealt with our order was a bit scatty/unprofessional at times, ringing to ask for information we had already given to her, but overall, a very good experience.

Date of experience: July 31, 2025
Andy P. Nationwide Home Innovations Ltd Rep
2 weeks ago

Thank you so much for your review! We’re delighted to hear the process felt easy from start to finish and that you had a very good overall experience. We’ll take your comments on board about the ordering stage, but it’s wonderful to know you’re happy with the outcome. We really appreciate your feedback and hope to work with you again in the future! The Nationwide Team

GB
1 review
0 helpful votes
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New blinds
August 29, 2025

On the day of the instalation the 2 guys turned up on time, they were very polite,& got straight to work, they cleaned up after themselves & gave a demonstration on how it worked, also leaving care advice on the blind.totally satisfied with there work.

Date of experience: August 9, 2025
Andy P. Nationwide Home Innovations Ltd Rep
2 weeks ago

It is fantastic to hear our installation team were efficient and took great care in their work, we will be sure to pass on your comments. Thank you for leaving a review and we wish you many happy years with your new blinds. The Nationwide Team.

GB
1 review
0 helpful votes
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Poor product
August 28, 2025

Still waiting for engineer to sort awning which has been made totally wrong!
It was wrong from day 1!

Date of experience: August 5, 2025
Andy P. Nationwide Home Innovations Ltd Rep
3 weeks ago

Thank you for your feedback, and we’re sorry to hear you're unhappy with your awning and the experience so far.

We’d like to clarify that the awning has been manufactured to the correct specification. The “puckering” you have noticed on your fabric is a normal characteristic and can appear along the side hems, around the seams and in the centre of the panel. There is a double layer of fabric at the seams, which are sewn or bonded when flat. As the cover is wound onto the roller the two layers of fabric are forced to assume different diameters thus creating tension within the fabric. The tension of the folding arms and the weight of the roller and/or front profile can contribute to this effect — it does not affect performance or durability of the product.

Regarding your customer service experience, we apologise if our request for a photo came across as unhelpful. This step is necessary for our technical team to assess the situation accurately and ensure the correct resolution, as required.

If you have any further concerns, please don’t hesitate to contact our support team directly so we can assist you further.

The Nationwide Team

GB
1 review
0 helpful votes
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A replacement awning for one that had lasted over thirty years. I thought the previous one ( also a Nationwide) was good but the new one has so many improvements and it works well and looks good.

Date of experience: August 27, 2025
Andy P. Nationwide Home Innovations Ltd Rep
3 weeks ago

Thank you for your wonderful feedback! It’s great to hear your previous awning served you well for over 30 years, and we’re delighted that your new one not only meets but exceeds expectations with its improvements in design and function. We really appreciate your loyalty to Nationwide and are so pleased it looks good and works perfectly for you. The Nationwide Team

GB
1 review
0 helpful votes
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Excellent service
August 27, 2025

Delighted with the awning. Fitting was 5. Have used it several times already. Make such a difference to the room. Thrilled.

Date of experience: August 27, 2025
Andy P. Nationwide Home Innovations Ltd Rep
3 weeks ago

It is always a pleasure to receive such positive feedback, we are thrilled to hear you felt we delivered a great service and it has made such difference to your room. Thank you for the great review! The Nationwide Team.

GB
1 review
0 helpful votes
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Excellent service
August 25, 2025

Awning delivered promptly and installed efficiently. Operating instructions clearly explained. I am delighted with my awning.

Date of experience: August 25, 2025
Andy P. Nationwide Home Innovations Ltd Rep
3 weeks ago

We are very glad to hear that you received an efficient and prompt service from us and our installation team were clear with their instructions. Thank you for your review. The Nationwide Team.

GB
1 review
0 helpful votes
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Perfection.
August 22, 2025

We contacted Nationwide with our rather precise needs, they were extremely helpful and came out and measured, we now have a great canopy.
Barry and Ross turned up dead on time and did a great job, very happy.

Date of experience: July 31, 2025
Andy P. Nationwide Home Innovations Ltd Rep
3 weeks ago

We are really grateful for your positive comments. We are pleased to hear all our teams delivered a great customer experience and the product is suitable for your needs. Thank you for the review. The Nationwide Team

GB
1 review
0 helpful votes
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I appreciated the stage by stage approach to my purchase and the fact I was regularly updated as what was happening. I was pleased I was well listened to and staff understood exactly what I wanted and made sure I got that.

Date of experience: August 21, 2025
Andy P. Nationwide Home Innovations Ltd Rep
3 weeks ago

Thank you so much for your kind words! We're really glad to hear you were happy with the communication throughout. Our teams involved will be pleased to know their help was appreciated. The Nationwide Team

GB
1 review
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Great service
August 20, 2025

The salesperson didn't use any pressure selling. The installation was very quick after ordering. The product was just as advertised. It has been great during the hot weather.

Date of experience: August 20, 2025
Andy P. Nationwide Home Innovations Ltd Rep
4 weeks ago

It is really great to read how pleased you are with your new awning and with the service our team provided. We hope you enjoy using your awning in the summer sunshine! The Nationwide Team.