HomeAdvisor (Powered by Angi)Reviews 8,482

As a new business owner I wanted to Have some one help expand. My business. Home advisor said they would help with that and by giving me leads. Where I could make my "money back" with the first job. I was told 16-37 bucks per lead. I'll where the 70+dollar lead came from. And the 443 dollars that got take out for "9leads" leads of people who aren't ready for the work. Home advisor makes more money off your business than you do. When I try to dissolute the chargers they decided to blow me off and tell me "there's is obsoletely nothing we can do, charges are final on leads weather they work or not. We don't promise that every lead will work" then when I try to ask for at least some kind of refund they said that I had no other options. So I went to my bank and disputed that charge there. Great legal way to rip people off if you ask me. Would give 0 starts to but no option for that's YOUVE BEEN WARNED

They call it Home Advisor. They should call it Home Harasser. Instead of just giving you reviews and descriptions of the service companies (you know, advising you) they give them your number and let them call you. My policy is not to do business with anyone I didn't contact first, so maybe they are helpful in sending me companies I can scratch off my list. Fortunately, I gave them my throw-away number, so they can just leave voice messages along with the IRS, Nigerian Princes and other fraudsters.

Google created home advisor as just another platform tEo reduce competition and limit searches for legitimate contractors. This monopoly has just gone too far once again. Big
Business has found enough loopholes to not pay any tax on their profits. Greed has become a sickening reality. ENOUGH, ENOUGH, ENOUGH, ENOUGH, ENOUGH, ENOUGH, ENOUGH, ENOUGH, ENOUGH, ENOUGH, ENOUGH, ENOUGH, ENOUGH, ENOUGH, ENOUGH, ENOUGH, ENOUGH, ENOUGH, ENOUGH, ENOUGH, ENOUGH, ENOUGH, ENOUGH, ENOUGH, ENOUGH, ENOUGH, ENOUGH, ENOUGH, ENOUGH, ENOUGH, ENOUGH

Called to get a person to check my well casing. They sent a plumber, he called me and asked the problem. When I told him he said he did not do that kind of job, and now he would have to call them and get the 50 dollars he was charged back. So what seems free really is not because I am sure that your bill will have that 50 dollars in it. By the way I found and fixed the problem myself, since they did not seem to have any well guys signed up.

It is the biggest scam ever. A total waste of your time and energy. They refer you to totally unrelated, unreliable contractors. Have tried them 2 times. NEVER again.
The first time i was receiving referral to totally unrelated businesses.
The last time I tried them it was for a basement remodel. The contractor came in with a labor cost 3x higher than my other 2 estimates from contractors that were not referred from home advisor. Total garbage/ total ripoff.

This company lied to us and said we wouldnt be charged an annual charge to see "price quotes" for our company. I was charged 289.00. It took me a whole month to get it back and I called them within minutes of noticing the charge... The customer service is next to NONE. You cant get any answers and there are no supervisors they will allow you to talk to. Also, was charged a $22. Fee for a lead which i never even opened or accepted. So if they send you 10 leads. Youll be charged for each one. Whether you accept / or get the job or not. This lead was sent AFTER i requested a CANCEL/REFUND. Businesses beware. This site/company is not all its cracked up to be. And its just a huge frustration after huge frustration! I dont even want to give this company 1 star. But I guess I have to to submit a rating.

I received a phone call from Home Advisors 3 days before my appointment asking me how I liked their service. Not a good start, I hadn't even met with a professional yet. I received a phone call the day before my appointment reminding me of the appointment and telling me someone would contact me to confirm the appointment. No one called. On the day of the appointment I called the contractor early in the morning to confirm and no one answered. I waited 45 minutes and no one showed. I called Home Advisor and they told me that the appointment had been cancelled the day before.

OK folks, this is the way they work. The "sales person" that calls you will promise you lots of leads.

"Great!," you might think. No, it doesn't work that way in their world (despite what they tell you). The way is actually works is: They charge you for each "lead" they send you.

That means that "every" time you are sent a "lead" you are charged. It doesn't matter if the lead responds. It doesn't matter if you make a penny on the lead. It doesn't matter if the lead even exists. We received a lead that didn't even know who "Home Advisor" was. Guess what? We were still charged. It's a SCAM.

I called them to cancel. The "lady" on the phone repeated herself multiple times to try to convince me to continue the account. You may have to raise your voice to tell them "no."

If you find this comment before using them, DON'T. If you find this comment "after" signing up, well (don't be afraid to be forceful to kill the account.)

Again, this is a scam. Don't do it.

We are mid 80's and disabled. We needed a sprinkler solenoid replaced. Home Advisor sent a man out. He replaced solenoid and sprinkler worked. That should be the end. BUT he pulled out a saw and quickly sawed off a PVC pipe! Why? He said sprinkler head was cracked and needed to be replaced. (We still have the sprinkler valve and is it not cracked!)
We believed him at the time. This was a group of three and since they were so old the other two would soon be cracked and we should replace all three. He would go and get new valves and install. When he returned with 3 copper heads because he liked those Price $300, our heads were of the plastic $12 valve. I had to leave for a meeting we had to get water on the grass I reluctantly said OK. He took the check and I came home just after he left. The sprinkler system did not work. Looked in the sprinkler box and the valves were all covered in mud. He tore up some pavers and just left them laying in a pile. My wife said stop the check but he had left immediately to the bank to cash. When I complained to HA he came back and rewired the valves when I was not at home. Now one of the valves will not turn off. Did not respond--now state Contractors board and court. For a $9 solenoid and one line not working. We now out $560 + a pile of pavers to replace and one line not working. In mid 80's we have to hire it. HA says we are just a marketing agent (All guaranteed). Wait for 48 hours to see if contractor corrects--he did not. Now wait another 24 hours while we send you a form to file a complaint. Then I have to wait for a week for a specialist to contact me. I am sure will be many waits after that while my lawn dies. I asked to speak to the first person with whom I spoke and was told not one works here by that name! Probably all the names are fictitious. Appears that Stark and HA might be in collusion to scam, especially seniors.

I am over all very satisfied with Home Advisor. My husband is a General contractor and we own a remodeling business. He had back surgery around 4 months ago. We were down to starting our last job. I was scared to say the least. Long story short... He is released back to full active duty and we are as busy as we were before his back problems. I thank Home Advisor for rapid results and enough good leads to get us going strong again. The only thing I didn't care for is quite a few leads came in that were not a complete remodel or had painting cabinets and things of that nature, which we don't do small jobs like that. You can request a credit but only a certain amount. Then you will be refused. With that being said... I spent somewhere around $1500 for leads and sold somewhere around $100K in remodel jobs. So for that I am blessed and very grateful.

Had a project involving removal of cabinets and shelves from a wall. It's clearly a handyman job. I checked the boxes and HA sent me 7 contractors, no handymen. Of course these "contractors" (some claiming "no job too small") were not interested, but all but one wouldn't admit it. I asked all of them do they actually do the work. All but one said no - they hire somebody. The other one wanted to do some totally unnecessary tearing out of the wall, despite my clear explanation of how that wall would get refinished (way easier, way less mess, way less cost). He balked, and ran.

A contractor sits at a computer and cranks out an estimate, calls up guys to do the work, and, naturally (since he tools around in a $50,000 pick up truck) wants big jobs, preferably for someone who is planning on flipping for a $100,000 profit. It was a waste of my time and a waste of their time.

I finally attacked the job myself despite my physical disability. Took less time than I or any of these guys HA sent thought it would. I saved $1200 at least.

HA is not tuned in to anything except HGTV-style mega remodels, apparently.

I signed up for home advisor and the representative told me several times we'd only be charged for "sold" leads. That was a lie, they charge $60 for EVERY lead. I called to cancel and they wanted to charge me for leads I never saw. I had to get angry and they relented. I then asked for a refund of the subscription fee, they told me I had to wait to 14-30 days! I asked to speak to a supervisor, they said no. I told the operator to refund my money or transfer me to a supervisor and he said no but I was welcome to wait on hold for several hours, then he put me on hold. I've called back several times and have waited on hold a ton. They claim to have no supervisors available to make these decisions. These people are dishonest crooks. Don't give them your money, don't support them by requesting service from their contractors. Waiting 14-30 days for a refund is ridiculous. 3-5 business days max is the most anyone should have to wait for a refund.

Made appointment for a housecleaner on a Sat.@ 1100 Paid in advance. Was the cheapest quote. Homeadvisor texted me the day before to confirm... Great... Sat at 1000 get a text... due to last minute Pro call off my appointment was rescheduled to Monday@ 11 am. Good thing my husband was off work on Monday but OK. My event is not until Tues. SO I was feeling a little uneasy when it was close to 11 am and no one had arrived. Also wasn't worried when the housekeeping "Professional" called to say she was stick in traffic but will be there in 10 mins. An hour and a half later. I had to call HomeAdvisor to be told my Professional had an emergency and couldn't make it. Were they even going to tell me? There response we hire independent contractors and if they don't show up we can only give you your money back as we don't have our own staff just independent contractors. They have flakey contractors that don't show up and the consumer has no recourse for wasting time... Leaving me with no time for me to find a replacement. Go to a real company that has their own staff if you need to get something done in a certain time frame. Or if you want to be sure you can have a real person guarantee the work.