HomeAdvisor (Powered by Angi)Reviews 8,482

Andrew Robertson (salesperson out of K. C. office) called me at 6:20 while I was eating dinner with my family and promised my company a job if I would rejoin there company. I originally stated no but he PROMISED ME A JOB THAT SERVICE MASTER COULDN'T GET TO. So I brought in 3 employees in for that job that costs me $500 and he never called as promised with client information. We called multiple times, sent emails and text messages to no avail. We used Home Advisor in the past and lost lots of money. Very unprofessional company that makes promises and or commitments they do not honor. Customer service didn't do anything but issue original money back in 2-4 weeks.

Tried using HomeAdvisor for a house cleaning project. The contractor called at noon for a 1:00 pm appointment and said they were running late. I spoke to them again around 1:15 and said they were still on their way. At 3:30 when I hadn't heard anything further I sent a text cancelling the job. At 4:00 pm I still had not heard anything so I called HomeAdvisors. The only good news is that I am supposed to get a full refund on my credit card within 3-5 business days. If that doesn't happen I will do some research to see if there is a lower rating than One Star.

If you are a contractor, do NOT go through Home Advisor. The leads they provide you never answer the phone and if they do it is to yell at you to stop calling them. They give the same lead to over 15 other contractors and they almost never credit back your money when they give you a bad lead. You will spend all of your money and make almost nothing. The people who use this to find a contractor only want the cheapest service and don't care about quality. I would strongly recommend to stay far away and pursue any other way to find quality leads.

Do NOT Home Advisors to find a contractor! Dennis Torres of Exact Contracting in Warwick, RI was hired through the Home Advisors website. He painted my mom's house after a torrential rainstorm and her house is completely covered in bubbling/blistering paint. I have numerous photos documenting how he damaged her home. My mom is a senior citizen on a fixed income and Dennis Torres took advantage of her. He took full payment and refuses to stand by his work which continues to deteriorate to this day. His work is horrible and now we are filing a complaint with the Ma State Attorney General and Better Business Bureau. Do yourself a favor and do not hire this sub par company and do NOT use Home Advisors website. They are useless if the contractor is horrible. They are merely an advertising website. My mom thought he came recommended, but this is NOT the case.

After a worrisome early morning with kitchen sinks backed up, I called Atomic Plumbing and spoke with a gentleman named Bill. He was most kind and patient with a frantic homeowner, in a mess, and assured me he would have someone here between 11:30 and 12:30. After our conversation, he made a call to one of his workers and within 1/2 hour, the plumber was here and at work in my kitchen and bath. Price was reasonable for the time put in. I will recommend them to my HOA and friends.

I went on to homeadvisor to look at general pricing for some home improvement projects and to get the numbers of some pros in our area.

I kid you not, 5 minutes later my phone started blowing up with call from businesses that I never requested quotes from! I got phone calls. I got voicemails. I got texts. Over, and over, and over for THREE STRAIGHT DAYS!

I am beyond annoyed at this point. I will never, EVER go on homeadvisor again!

Got a call from Josh Matzinger from CJE Restoration company based in Grandview/Lewis Center Ohio. He came out right away and identified my chimney problem. I had to remove a large flowering vine growing up the chimney. He came back and sealed the leaking parts of the chimney for free! He was very professional and honest. When I need my roof replaced in a couple of years he will be the one I call. Please call him for any roof, siding, trim, gutter, insulation work you need at *******014. He is awesome!

They sell leads. They charge you to receive job leads which is fine, but they lead you to believe that you won't pay for the leads unless you follow up and take the job...

I'm a contractor who was contacted by home advisor when i started my business. The rep lead me to believe that the leads I would receive would be charged to me if I followed up on them. I was very clear with him that I do not need leads right away but will in a couple months. He said we could pause the leads. I paused the leads not realizing that I would pay for leads regardless of whether I ever talked to the customers. They ended up taking me for $500. Good job guys. There is a sucker born every minute. When I realized what I had gotten into I was incensed at myself for not understanding what was going on.
Contractor beware, I only want to help others in the future not to be deceived by a sales rep. Adam Corolla the joke was on me.

I am a contractor who has used Homeadvisor for about 13 years. When I first started using them they were called Service Magic. The leads that came in were plenty enough and most of the leads were bonafide. The company was sold at least one time, maybe two. Eventually they became Homeadvisor and the same company who owns Angieslist owns Homeadvisor. Nowadays the leads are plenty but the bonafide leads are very few. I have had a fake lead from "Mario Super" with an obviously fake number sent to me three times in one year even after I had complained about it the first time.

I wanted to increase leads and grow my business. I thought Home Advisor could help. They were helpful in setting up my business, but things turned ugly when the leads started coming in. The very first lead was someone that claimed they were on the Home Depot website, not home advisor. The second wasn't a lead at all the phone number wasn't any good. They charged $240 for these two leads. I called and talked to them about the poor leads and they agreed to refund me for one. They still charged me for both leads and when I disputed the charges they sent a letter threatening to take me to collections. I'm fortunate that I cancelled within the 72 hour period and that I turned the leads off right away. These people will take your money and will give you nothing in return. Find a different way to grow your business.