Tried using HomeAdvisor for a house cleaning project. The contractor called at noon for a 1:00 pm appointment and said they were running late. I spoke to them again around 1:15 and said they were still on their way. At 3:30 when I hadn't heard anything further I sent a text cancelling the job. At 4:00 pm I still had not heard anything so I called HomeAdvisors. The only good news is that I am supposed to get a full refund on my credit card within 3-5 business days. If that doesn't happen I will do some research to see if there is a lower rating than One Star.