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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Portion of my lawn had died from lack of moisture.
Prep and reseeding were done efficiently.
Hopefully the new growth will survive until spring.
They found where they entered, cleared out their bedding, put up new insulation, put down poison that dries them and will come back quarterly and gave a lifetime guarantee.
I prepaid for the service and would not do it again. Angi sent two plumbers. I hired the first plumber how said he could start the work earlier. When the second plumber arrived he was told that the work was already in process. I reported this confusion to Angi and request a reversal on the charge to my credit card. The hired plumber completed the job and was paid by check. Angi put a charge on my account for work that had not been done and for which I shouldn't have been charged.
Good response. Good follow-up. Don't like this survey and feel this is unnecessary
I needed a tree stump removed from my yard. I contacted HomeAdvisor via the internet and I got an immediate response from interested businesses. I was contacted by several and after discussing my project I got the job taken care of 4 hours after the call. Great service with immediate response, amazing. Call L & L Lands.
For my brick repair project, it was was fast and efficient and provided an excellent company (Berto's Brick). They did a great job.
I needed a one time cleaning before a dinner party and called Angi's. First they booked it for Tues., then changed it to today at 8:00 a.m.
I took the day off to cover the cleaning since a stranger was coming.
At 8:15 I get a text--no call back allowed--saying they UNILATERALLY changed the dates again--to Saturday.
I call Angi's to get the number of the "Pro" they had assigned.
30 minute hold to get to Max. He says it was never scheduled--he clearly doesn't even know how to read his own computers system. So I ask for a supervisor. 30 minutes more on hold and I get Anna.
She confirms that there was an appointment for 8:00 that was unilaterally changed by the "Pro".
Then she says... we give them your address, your phone number, your email address, but we can't give you their name or number.
Why, I ask?
"Because we don't keep track of that".
That means they could give your personal info to a theif, set you up for a robbery, and say..."We know nothing!".
That is akin to a Uber driving raping and killing a passenger and Uber saying..."We don't know who the driver was".
TOTALLY DISGUSTING.
I WOULD NEVER RECOMMEND USING THIS COMPANY!
The website was very easy to use and I feel is helpful in being able to give an honest review of companies/individuals hired to perform a job/service. I have found looking at reviews of a business very helpful in the hiring decision making process.
Great job. Installed new door. Josh was very professional.
I was flooded with calls and messages from not just local contractors, but contractors 4 states away and it went on until I said I had hired someone.
All I wanted was the names, phone numbers and ratings of 4 or 5 of the top rated contractors in my area so I COULD CALL THEM.
The team arrived, set up and began working immediately. Since my home is 2 stories, they couldn't finish in one/half day. It took them part of the next day to complete the project... and it is absolutely outstanding as was the clean up after the completion of the project. They brought their own porta-potty. And to prove how good the team is, my 2 Corgi dogs loved them... what more could you ask for?
I was hesitant to use this site, but was pleased with my overall experience.
It is easy to use the website. I got multiple replies for my painting job inquiry and chose one from the group.
Professional and accommodating. David took his time and was very thorough. Detailed and informative report. Highly recommend!
Great. My husband was at home to meet him and pay for the work. I was at work at the time. A representative called me at home about my incomplete website use for this project. He was a great help.
I am happy with the service. Homeadvisor responded in a quick manner.
Cable on garage door broke. I used Angi to request names of garage door repair specialists. I submitted my problem to them. One answered within a half hour, arrived an hour later, and repaired the problem and made other repairs I requested with two hours. Excellent work, very nice person. Highly recommend Angi and the contractor who did the work.
Wonderful. Phone call within minutes. Boss as well as employee went above and beyond.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members