Hobby Lobby

I would NOT suggest buying large frames from Hobby Lobby! My daughter purchased a 20x30 frame with glass and when she got home and took the back off to put her picture in it the glass broke in 3 pieces! I called the Gainesville Ga. Store where she purchased it to see if she could exchange it or return it and there response was There is nothing we can do! And now she is out $30.00. And she sat in the floor balling because she doesn't have money like that to spend! Oh it was for a gift!

I passed an aisle where there was a woman sitting on the floor. An employee was bringing her a wheelchair. Past getting her off the floor, the staff refused any help. I was told it was against their policy to call 911. I called for the woman and wheeled her out front to meet the ambulance while the employees watched and then silently went back to work. I will never step foot in another Hobby Lobby again. It's not safe for women my age. Anything can happen at any point and I would expect some sort of action from the staff.

My daughter completed an application online which included her date of birth. She also answered no to the question are you 18 years or older. Due to a snowstorm in our area, she called the day before to confirm interview time. She then drove one hour one way in the snow to her interview. She was turned away at the door due to her age and not being 18 years or older. She was 4 weeks from turning 18. Do they not read their applications before scheduling interviews?

I just started trying my hand at crafting and it's been a learning experience! But, purchasing all the items I need at Hobby Lobby has been a smooth transition. They carry everything a crafter needs plus, they always run a discount (depending on the day of the week) You can find the most unique products there. From wood pieces, jewelry pieces to scrap book paper and decorations for the yard! Furniture, beautiful flowers and so much more! I definitely recommend them for crafter's but for anyone looking to find great products at affordable prices!

HK has hundreds of items and people buy them! Which is the problem when you were trying to check out. They need to start up an Xpress line, for people who have five or less items in their carts. I have walked out of the store on several occasions after spending 10 minutes standing in one spot in line with four people ahead of me with tons of items in their carts- when I only have two. I have made the suggestion to a store manager to start an express line. His response was - "oh but this is the way we always do things." Basically he was completely uninterested in improving customer service. They do not use barcodes, everything is manually entered which is just archaic in this day and age especially in a store that has so many customers. So they will go the way of the dinosaurs eventually unless they improve their checkout procedure.

The radical wierdos reviews here about racism and exploitation, busy lines etc have never been observed by me. It must be an anti religious agenda from trolls from lgbtq wackos groups. Im not religious at all and dont care what the religions are where I buy stuff and I like the store. Its clean, fast lines and no issues.

What an outstanding experience we had with DAWN C.

Dawn skipped her lunch break to help us out with custom framing 5 paintings. The outstanding and amazing job she did led us to custom frame our other paintings as well.

Dawn is very professional and extremely patient.

Overall, we had a great experience with custom framing at HL and I highly recommend DAWN!

I just wanted to give a great shout out to Vincent Reyes, he went beyond what anyone would do. I brought my pictures in to have new glass done and some mats made for these old pictures. The glass was not cut to right size nor was mats so he called me to bring frames in and he measured and put them back together. He went the extra mile and used white gloves to put glass in and blew out dust and debris. He even took the old nails out and stapled it for me. He was such an awesome guy to help me. If want your professional framing done go see Vincent Reyes in Greenville Hobby Lobby.he evened wrapped them

Shipped took longer then expected cause of Covid-19 totally understandable. Received item with three broken pieces and missing the red piece for the dates on my chalkboard. Emailed with pictures to see what they were doing with items like this. Finally received an email after I sent 2, stating they are not taking products back right now but can do a refund if I provide information that they needed. So I gave all the information requested. Now we are on day 5 of no response or refund. Definitely disappointed cause I have heard great things about hobby lobby, but unfortunately I was not pleased at how they handled this.

Hobby lobby is a private business & can run their business as they choose. Closed on Sundays, not selling Halloween items, if they want to lose the monumental sales from these & other events they do not see as appropriate for them so be it. My issue is with basic customer service that ALL retail establishments should adhere to.
In a nutshell - the attitude of their employees is far from "Christian". They are actually judgmental & rude. Which leads to their horrendous return policy. I used to be a regular customer & without a receipt they will not return, or even exchange items - sealed in hobby lobby packaging. They actually treat you like a shop lifter - so very Christian.
That is not to mention their archaic checkout system at the register where you can only rely on the young, often uninformed cashiers to give you the correct pricing advertised. If you get a more seasoned employee more often than not they have an attitude.
Their online website is so out of date it's pathetic.
I must say this is the second negative review I have written in my life - I'm not a picky or a difficult customer but I can't NOT comment on this!

I went into the Waterloo, IA store today with a receipt and damaged merchandise. The balloon straw and the plastic wrap was missing but that shouldn't have prevented an exchange. I informed them the balloon column kit was defective as well. Most of the balloons either popped or were misshapen. They didn't care, the manager kept saying I can't resell that. My reply was you shouldn't it's defective! How rude.

Georgia E was checking me out.
The puzzle section had a sign that stated 40 percent off.
She charge me full price. I told her about the 40 percent off sign. Very rude she said go back and bring me the sign. I am 71 and walk on a cane.
Another cashier came over and pointed to the ad peron on the register and without a word gave me the 40 percent off. No apologies for being rude or accusing me of being wrong. I will not be returning and tell my story everywhere.
I don't appreciate being treated like a thief.
Taylors SC store 328.
Georgia E on tape

I accidentally bought a gc from them online. I realised I bought the wrong one and contacted them right after I bought it. As per their "Takes 1- 2 days to process" They told me it shipped out already. I asked if I could return it for a refund as I am on Social security and limited income and have no use for it. I was told no!
What a greedy company trying to get what they can and not interested in making a customer happy! I am so upset as now I have a $75 GC I can't use or have anyone to give it to. Thanks Hobby Lobby for making a 70 yr old on a limited budget lose money! Hopefully with all these bad reviews you will lose more customers and the lousy $75 sale loses you 100x's more! I will never recommend your store! There is nothing in writing that says "No return on gift cards"!

Product is good but if you need to order it online go with someone else. They ship fedex smart post and said three days delivery. THREE WEEKS later the box had sat twenty miles away from five days and finally delivered

I brought an entry way table for my new house back in February of this year. I did not want to put it together till this time. Over the weekend we started to put it together but broke drawers and way to small.? I will never walk back into this store they will not refund any of money

This week I stopped in at our local Springdale, Arkansas, Hobby Lobby since our weather here has been glorious and unseasonably mild, I was ready to leap into spring. I had just watched a YouTube decorating program, "New England.Fine Living," and as the host began to walk through how she is preparing for spring, she certainly inspired me. I entered the store with a definite decorating plan to create a fresh spring atmosphere in our home, and found everything I was looking for. In the photo you'll see a sample of some of the items I bought. After I'd made my purchases, I found I had misplaced my ATM card. A most helpful clerk, Jackie stepped in and focused solely on helping me locate the card. Her helpfulness and the fun items I found made my Hobby Lobby visit a a real success. I'll be bringing spring to our house in early March and adding these items to our Easter decor. Spring is about to bloom in all its glory in our home. Thank you, Jackie. And thanks, Hobby Lobby, for such a warm atmosphere and a kind, helpful staff. You're the best.

Employees fired there under there own surveillance on days that they never worked on; ads are a scam as these do not match the ads; Cashier Register test disappears by "management"; beware of management practises here--they need a warm body--they do not care who you are!

Hobby Lobby makes a habit of putting up signs with 50% Off or 66%Off all over the store and on displays with a large assortment of items but when you go to check out they charge you full price on the items that were on the display table. When caught doing this they say, "Oh that's not an item that is on sale."
Then why is there a sign in front of, or next to, it that says 50% Off?
Here's an idea, why not put these signs only near items that ARE on sale?
I think we all know why there are full priced items mixed in with the sale items and it's not unintentional.
Buyer beware...