Jonanne T.

Hobby lobby is a private business & can run their business as they choose. Closed on Sundays, not selling Halloween items, if they want to lose the monumental sales from these & other events they do not see as appropriate for them so be it. My issue is with basic customer service that ALL retail establishments should adhere to.
In a nutshell - the attitude of their employees is far from "Christian". They are actually judgmental & rude. Which leads to their horrendous return policy. I used to be a regular customer & without a receipt they will not return, or even exchange items - sealed in hobby lobby packaging. They actually treat you like a shop lifter - so very Christian.
That is not to mention their archaic checkout system at the register where you can only rely on the young, often uninformed cashiers to give you the correct pricing advertised. If you get a more seasoned employee more often than not they have an attitude.
Their online website is so out of date it's pathetic.
I must say this is the second negative review I have written in my life - I'm not a picky or a difficult customer but I can't NOT comment on this!