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ShanQuiesha R.

Iowa, United States

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1 Review by ShanQuiesha

Hobby Lobby

  • Hobby Lobby

“Refused Exchange or Refund”
1/26/23
Verified purchase

I went into the Waterloo, IA store today with a receipt and damaged merchandise. The balloon straw and the plastic wrap was missing but that shouldn't have prevented an exchange. I informed them the balloon column kit was defective as well. Most of the balloons either popped or were misshapen. They didn't care, the manager kept saying I can't resell that. My reply was you shouldn't it's defective! How rude.

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