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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
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It was an easy process. I searched for black formal dresses on line and found this site.
First time using the site and did not have any issues with my order. Would return to this site if the need arises.
Easy to buy, exactly what I ordered, & arrived early! :)
Delivery was way quicker than expected, dress exactly as in the photo, jus a bit too long.
Having a hard time returning product. The documents said that you have 14 days to return after receiving. The company will bot give us documentation to return
I just checked out with no hassle or problems, discount code was easily applied and checkout was a breeze. Stay tuned and I will tell you about my purchase.
Great experience. Custom sizing was perfect and dress arrived sooner than expected.
Will shop here again, good material and item matches the pictures
There's a ton of options I could've chosen from at an affordable price! It was quick and easy :)
I ordered a standard size mother of the bride dress. Not a custom fit It was very nice. But I found another one I liked better from another company. I asked Hebeo's for a return label. They refused to send one. Instead they said I had to keep the dress because they don't accept returns. The other online sites I ordered from included return labels if you needed to send the dress back along with mailing instructions. Hebeo's had nothing in the package to identify the dress or purchase information. I emailed Hebeo's customer service many times. They responded back in broken english! You cannot return the dress. These people are thieves!
The dress is $288.00 dollars and never worn. They will not refund me my money! SCAM SCAM!
Can't believe they want to charge $52 for shipping of less than $20 of swatches. I emailed the company and was told that that is correct "because it comes from overseas". With no consideration of weight?
Best I have ever experienced with the quality of the dress.
The dress is beautiful. I had mine custom fitted for an extra fee after reading the reviews stating the chest runs large. I am 5'4" and 135 lbs. and almost B cup (36B). The chest is still too big for my body even after giving them exact measurements to follow. Read the description for color choices. I ordered the one pictured, came up as item shown for color. There wasn't an actual color stated. I should've paid more attention. I thought it was a purple shade on the bottom and gray on top where the beadwork is. It is all gray. That's my mistake. Otherwise, item arrived fast considering it was an overseas company and went through customs.
I got online to look for a dress for my best friend's wedding. Found Hebeos and was skeptical at first after looking at different reviews, but went for it. Shipping was 8 days before I expected. Took less than a week to get here & I live in Texas.
My dress was a bridesmaids dress & Out of 7 girls the three smaller sizes were more of a light pink & not a blush which was disappointing! We all didn't match at all
I bought this for my 8 year old daughter. She's the flower girl in her aunt's wedding! We love it!
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: service@hebeos.com
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.