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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
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The dress was stunning, and i received it like 2 weeks after i ordered it. I went to a bridal salon for my first dress and spent 1300 dollars plus 250 for alterations, i should have jut got it from her would have easily saved over 1000 dollars. I also had to wait like 5 months for my dress this was in the mail in 2 weeks, awesome site!
Received the dress in only a couple weeks after ordered.
I had a great experience with Hebeos. They were a little bit slow at answering emails, and shipping takes time since custom pieces take time. That said, this shop is going to be my go-to for gowns going forward. Super high quality, lots of choices, and so affordable! You can't go wrong with this shop, just build the extra time into your estimate because the delays do happen.
Very fast delivery with standard size. Beautiful dress and communication with the company along the process was great.
We ordered 3 dresses…1 long for Homecoming Court and 2 short for the dance. All dresses arrived 2 days earlier than promised and we loved them all. Beautifully made and fit perfect!
My shopping experience was really good, the dresses looked lovely and was fun experience looking through them. However, when i ordered a dress it was really easy and simple to order and pay for which is what I like. When i received the dress i was a upset because it did not look like the picture and it wasn't something worth would for. I would recommend to look for reviews of the dresses you would buy, it helps alot in the future and to see the quality of the product in other people's perspectives. Overall, i like the website and dresses i would just recommend to look through the reviews and make sure to look through the description of the dress quality.
Received dress in a timely manner. It was a perfect fit.
I have been trying to get a return label and I am being refused one.
Easy peasy... did not have time to get gown tailored and ultimately didn't need to!
Dress does not fit. I reached out for a return. But the response time is slow.
I got so many compliments... the fit was perfect and the color was too. I totally recommend their dresses. I will get another one for my church wedding.
Ordered three dresses. Even though the designs were cute all came with questionable quality. I cut out plastic pieces from around appliques, lace wasn't good quality, and long sleeves were very boxy. Will do for general wear depending on the dress, but maybe not for important occasions.
Do not buy! Not worth it. Unable to return dress - you will lose your money. Very sml sizes and poor colour..
Lots of options at good prices. Just order a size up!
Dress came beautiful just like the picture... love it
Order was easy but did not know I could not return
Your product is great and the quality is even better I will surely order again in the future. I recommend for everyone.
The dress is very well made! I'm 5'6" and 157#. I ordered size 10, but 8 would probably have been better. There is a little room around the middle for me. I feel like the sizing is good! It's not like the modern day make you feel tiny sizing… I would give them my measurements if I purchased again.
The material and quality of the work is great! They shipped it inside out in a plastic bag, which made it safe and sound.
There is a sort of bra strap inside the dress that I might take in because it could be tighter for my body…again, why I would send measurements.
Quick delivery. Material is good and the dress didn't look cheap
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: service@hebeos.com
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.