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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
Hebeos Reviews Summary
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Easy to navigate website. Faster shipping. I ordered on April 10 and received on May 4!
Lots of different options in style and price. App was easy to manage.
Dear customer,
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The color we ordered was bright orange, we received burnt orange. Their policy states they will take the dress back and give you a full refund if returned in 14 days. THATS A LIE. These people ruined my child's prom. I ordered her this dress and she was tickled to get a bright orange dress only to be let down. Now I'm out almost $170 bucks and can't get her a new one because I spent my last dime in this one. I have made other reviews and social media post to not buy from this company.
The dress I ordered arrived different than expected. It had a train on it longer than shown, the color was not accurate and it took several weeks to arrive.
I'd like to return it but am so far not given a return address.
When I'm given the return address and guaranteed my money back, I will write a different review.
I ordered this dress on March 18 and paid for expedited shipping. It was supposed to arrive yesterday at the latest, and it hasn't gotten here. I have written to Hebeos but have only received a computer-generated reply. I don't know where my dress is, but I paid $184 for it and still don't have it. My prom is May 6 and I need this dress! I'd like some answers but haven't gotten any. I don't know what to do, because I don't have the expensive dress I paid for.
They sent the wrong color, the color that was associated with their site, then tried to tell me I ordered wrong! I sent pics and videos of their site and the color I chose. They still refused to take accountability! Save your money and the hassle.
The experience was great. It came a week early. They also made sure that it was good quality.
I was very pleased shopping on here and I would love to shop on here again
Not as expected. Front of dress is different than picture shows. Dress was delivered inside out stuffed into a bag.
The dress is amazing and the material is like a the picture
REASONABLY PRICED DRESS AND SHIPPING FEE. THE SIZE WAS ACCURATE BASED ON MEASUREMENTS GIVEN ON WEBSITE
Ordering the dress online was easy. The dress arrived within the estimated delivery window.
Received my order when expected and just like the picture online.
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Fast and easy service and got my dress way ahead of time.
Shopping was okay, would have liked to see the dress in each color. It didnt even tell me the color the model was wearing. The dress is too small up top by about 4 inches so very bummed. I need to return it!
Cheap quality, stunk like moth balls, would not even donate this! Don't waste your money or time. And even better no refunds
It took at least two weeks to get here so I suggest u order at head of time before any planned event
Received very well packaged, beautiful dress but too small.
Dresses seemed OK, but absolutely no way to return them and customer service is terrible.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
Thank you for your comment. Your encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
Best Regards!