HebeosReviews 5,172

This is the second dress I have bought for my daughter from Hebeos. Each has been exactly what she wanted, great quality, and the alteration option is amazing and accurate.

I ordered 2 dresses. One was wrong. So I'm returning both. Didn't love the material. But they are pretty and fit nice

Fast shipping and the dress is perfect
Top notch in my book

It's very hard to choose colors because you can't see the colors offered in the images when you try and select one. Other sites will allow that.

Did not get order. Tracking says it was delivered but it was not

Great purchase. Good quality. But the fit is not perfect. I read that they leave extra material in case it needs tailoring which is a plus. Forced me to do that or lose weight.

Ordered 2 dresses, one never received, one is a wrong size and fit and wanted to return it. But this company is difficult to work with. And does not make the return process easy for a customer. I've already emailed them about not receiving one of the dress I ordered, they never addressed my concern and ignored it.

The other dress I DID received, I need to make a return due to a wrong size and fit is weird on me. But they require you to do extra work such as take a picture of where it's a wrong fit and your correct measurement. But why? I provided a feedback and all they have to do is process the return and refund.

Took more than 2 weeks to get here but it's too small & I'm a C cup & ordered a C cup but@ least 2 cups too small

I am still waiting on a prom dress ordered in early April. I paid for expedited shipping too, to be sure the dress came in time. The final arrival date quoted was April 27 (yesterday) and I still have no idea when the dress will arrive. Customer service is awful. It takes them about 2-3 days to respond and even then, I am not getting and clear answers as to when the dress will arrive. Awful experience!

I received the dress. It does not look or fit like the online picture. I've reached out to return the dress and all I'm getting in response is send pictures and we'll give you a discount if you keep the dress. I don't want the dress. I paid $109 for a dress that my daughter does not like. This is why I do not like to buy clothes online but I couldn't find what I needed in the local clothing stores. I will never use this site again.

The dress is completely different than the one ordered

So convenient and easy and was notified along the way and delivered right on time!

Very good material, shipped fast, not itchy, good color

I had no issues with finding my dress. It was very easy to navigate through the website. The dress was also very affordable.

I used the size charts but the dress sizes run small. I can not wear it

J'ai reçu dans le bon délai la robe commandée. C'est bien la couleur choisie, le tissu est de bonne qualité et les finitions sont bien faites. Mais je flotte dans la robe qui m'a été envoyée alors que j'ai donné et payé pour préciser mes mesures. Je n'ai plus de temps pour renvoyer la robe et je vais donner à la retouche et payer des frais supplémentaires pour porter cette robe dans 2 semaines

I hope as many people read this a nobody else buy ever again here. They wont do returns even tho they have a policy of returns where it says you have 14 days to contact them. Clothes are very cheap made and you won't receive what you're seeing on the web's picture. Terrible customer service they won't help with anything in your order. This is a scam website don't fall for it.

Great communication, a bit slower on the shipping than listed but still within reason and the company responded when I emailed them.

The dress was not at all what the picture perceived. The tulle on the bottom was sewn in the wrong direction. The spaces between tulle are big and it us very visible from a distance as well as upclose.

Arrived in record time. The zipper is difficult the move. Gets caught in the fabric. I'm afraid it's going to tear the dress