HebeosReviews 5,172

The dress was made very well and fits perfectly. Thank you

Experience was great! Website was easy to navigate, shipping was quick and dress was perfect

I ordered 3 wedding dresses, standard size 8 no alterations, nothing... I was under the impression if they didn't work or didn't fit, I could pay shipping again and return...NO! They say these dresses were custom fit, How can that be when they didn't even have my measurements...PLEASE do NOT ORDER from this website.Its a FRAUD and if what you ordered is too small or too big then YOU ARE STUCK WITH IT... As a single working mother, its hard to come up with that kind of money to just be RIPPED OFF.

While the dress arrived at my doorstep quickly it was not as advertised.

The website is easy to navigate. And shipping was prompt.

They sent the wrong dress. Just want my money back

Overall satisfied customer service is great and dress is beautiful. I ordered the wrong color so I emailed for a change of color which was granted and received a beautiful dress quickly.

It does not fit, but it is a beautiful gown. I loved it.

The delivery was quick and efficient. The dress is breathtakingly beautiful.

I love the dress it was made of great quality, however once I received it the dress did not go well with my body so I found another dress with Hebos I'd like to get once I return this one

I have yet to receive a response from the support email after several emails and several days. I'm not sure if I am even going to receive my dresses. Don't fall for their trap. I will never order from here again. I now have no dress for my big day.

Easy shopping and checkout my daughter found the perfect dress in no time.

Every other wedding dress site I looked at, in person or online, had dresses that fit one of these categories: 1. Disappointed prom queen; 2. Slutty cheerleader; 3. Tacky cougar woman

What I wanted: elegant mother of the bride.

The difficulty was in choosing which one!

For a dress that I will wear, possibly one time, this one is elegant, timeless, modest and in the color palette my Daugher was wanting, without sacrificing my dignity or taste!

Yes, Hebebos cost a little more than "azazie" and "David's Bridal"; but you offer more options with more elegance than anyone else.

Who knows, maybe I will keep it in the closet for my sons' weddings?

I went with the full custom sizing, knowing that I would likely need to tweak a little here or there. Most of the challenging bits are taken care of, and with a hack at the waistline, it fits like a dream!

Easy online pick, simple purchase, short wait. The dress itself is exactly what I was expecting, although it was a higher quality than I originally presumed it would be. It's white, flowing, kinda heavy and absolutely lovely

The dress is beautiful but it doesn't fit me properly on the top, armholes

The experience was fine. I did not like that I could not see every dress in the color offered.

I ordered 2 dresses for my senior prom. I paid an extra 42 dollars for the epidited shipping. The dress arrived 3 days after my prom. They offered me a 13% refund. So not only did i spend 353 on this site i had to buy another dress which one 258 2 days before my prom. Very unsatisfied with the service,

The delivered was good but too big the material was good but not like in the photo

I bought 3 prom dresses for my daughter to try on and none of them fit her properly. We tried to return them (exactly the way we bought them) with the tags on and the customer service would not accept the returns until I threatened to cancel the charge with my credit card company. I advise that you read the refund policy CAREFULLY - AND THE SMALL PRINT. I spent over $504 on dresses and got $380 back after two weeks of going back and forth with customer service. In addition, l spent $89 to return the dresses to China. Trust me, I wouldn't have gotten anything back if I didn't use a credit card and know my rights as a cc customer. Lastly, customer service takes days to get back to you and when you tell them the dress does not fit, they want pictures of why it doesn't fit, and trust me, it is VERY difficult to get a refund if you simply don't like the way a dress fits you. You have to prove to them that the dress is the wrong cut/size. Will not be shopping her ever again!

Easy to shop and nice quality dress. I love it. Will wear it to a special event