HebeosReviews 5,169

Loved the elegance of the dress for the super affordable price. Worked perfectly for my engagement photo shoot. Had a few more alterations done to get it how I wanted. My only little complaint was that the bra pads were pretty obvious and that the slit up the dress was positioned really strangely. Otherwise, for the price, I recommend it.

I ordered my dress. It came when promised. However, the color was wrong and it was two different shades of green. It's supposed to be all one color. Also, the material was completely wrong. The description said chiffon. It came as a shiny, heavson's wedding. I tried it on anyway to see if it looked better on and I was unable to even raise my arms because of the material and how it was cut.
I sent several emails trying to resolve and sent pictures as they requested, however when I asked for a full refund, they quit responding. I was left scrambling last minute to get a dress for my son's wedding.

The dress is absolutely beautiful. Good quality! The size they recommended me to get was perfect as well. I will definitely recommend Hebeos to my friends & family and we will buy from here again. I also think the prices were reasonable.

Beautiful dress, it looks just like the pictures, my daughter bought it for her Best Friend's quinceñera party. She is very happy with the purchase and really loves it.

My daughter found her dream prom dress on Pinterest, I searched around and found it on Hebeos.com. She was so excited, we placed the order, paid extra for rush delivery because we purposely didn't have them tailor make the dress in case it needed to be returned. We were planning to have alterations done locally. The dress was promised to be delivered 4. 18. 18, the dress didn't even ship until 4. 19. 18 and was actually delivered on 4. 23. 18. Her prom was on 4. 28. 18. Not enough time to
Have anything done to the dress.
When we realized the dress wasn't going to make it in time we had to rush out and purchase an different dress, she was devastated. I contacted the company the day after it was delivered to initiate the return procedure. Ha ha! This is a complete joke. They refuse to allow a return. I explained in detail my situation in email after email to their customer service and I keep getting the same reply, "you ordered and received the right dress". Which to their credit is correct, we did receive the correct dress and it was beautiful, but with the delivery being so late and not as promised the dress is/was unusable to us. No matter how many emails I send, they will not allow me to return the dress. I am a single mother and had to save and save to buy my daughter this dress, the replacement dress I bought has to be put on credit. It is very difficult to have to bear the burden of 2 prom dresses. They do not care about the financial mess they caused me. They do not care about their customers! I have never in my life been treated so poorly by a company and so disrespected.
Hebeos.com is a scam.
Please learn from my mistake and steer clear of this company.

NEVER ORDER FROM THIS COMPANY
Dress color did not match did not fit $170 dress looked like a $25 dress

They do not have a phone
Will not send an address to refund
If I do not here tomorrow reporting them to all the agencies to get site blocked to Everything but their own country
Took weeks to come my daughter had 3 days to find another dress
Its been weeks and they did not respond to an address to return
No shipping return label - read this has happened to others

It has been almost 7 weeks since I requested an address so I can ship my dress back to the company and get a refund and they have refused to give me an address or to provide a full refund. I ordered a dress that looked completely different from the pictures posted, it is not what I wanted. I then had to get a new dress for my event and the company refuses to give me back my money or provide an address so that I can return it. It was the companys fault. I do not recommend buying here and would give them a 0 star if i could

We ordered two dresses from Hebeos and after 20 emails back and forth and a ton of messages back and forth on Facebook I need to warn others to NOT do business with this company that sent two dresses that came unwearable. The one dress is the wrong color, two sizes to small (yes we took measurements and yes we took it to the tailor) and the other dress has uneven cuts, uneven straps and is see through. The best they could offer me is 20% back on ONE dress. I am asking for a full refund on the one dress and I am spending $200 at the tailor to have the other dress fixed to be worn. I also had to buy another prom dress to replace the one that cannot be worn. Hundreds of dollars spent and wasted. I do not want this to happen to anyone else. Who can afford to pay for someone else's mistakes? I have given them a month to make this right and nothing.

I got this dress in the navy color as seen in the picture on the website. We were nervous to order online with custom measurements and all, but when it came, we were amazed at the quality of the dress and just how stunning it looked! I had to get the top adjusted a bit, because it was just a bit loose, but that wasnt much of an issue. It was absolutely amazing, best first prom ever! Hebeos, you made my prom a success! For all you short girls out there who want a dress like this, GO TO THIS WEBSITE!