Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
Pads on the breast part on the dress is way too small. I have to pay more for alterations to the dress.
I received my prom dress and it was pretty and very beautiful but the only downside to it was that it was too long in the front to wear or you would step on it every time you walk so they should start giving lengths that you need.
The whole experience was wonderful. I got my dream dress at an affordable price.
Great quality, great fit! Great customer service
Thank you
I ordered this dress in ivory for my bridal shower. I requested it to be shortened into a midi dress and they were so accommodating. I LOVE this dress. So excited to wear it.
The dress that I ordered was supposed to be Maroon. The dress came in as a Red, Red dress which was for my wedding. The dress did not fit. I reached out to the company and they stated that it was the right color. WRONG! I won't be buying again.
Shipping took two weeks BUT i love my dress. Good quality looks exactly like the photo.
I love the dress i just wish it didn't take so long to ship
So I was a little nervous getting my wedding dress off a website! But... it fit great! I did have to get it tailored just a tiny bit but thats about it! Would definitely recommend :)
I'm so happy I found this site. I've tried my dress on and it fits perfect with my custom measurements!
I'm so happy I found this site. Can not to receive my items!
I ordered a wedding dress with custom sizing and I received it in 4 weeks and it's perfect it's fits and is well made. I love it.
I placed my order January 22,2021 and received my dress Feb. 4,2021.
I just placed my order and will reply with an update soon
I was very satisfied with this dress. The quality is amazing. Delivery faster than expected. Definitely will order again.
My dress came in 8 days! It is beautiful and looks just like the picture. I'm so happy
Fast shipping and the product was just as described!
The dress fit my daughter very well. She's very happy with it!
Ordered based on measurements posted on the website, Dress was too large! Customer service could not help by sending a new dress (they said 30days). This was my wedding I had no option but to spend additional funds on alterations.
I love the dress, the measurements are off even though I sent them for it to be made custom, but other than that it is beautiful
The dress came in and just as I though it would, size it the size I gave and it looks great
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: service@hebeos.com
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.