Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
I ordered the most beautiful dress for only $160! I took my measurements and ordered the dress that should fit with the least amount of altering.
The dress arrived EARLY and fits like a dream! Beautiful fabric, well made. I'm very excited!
I sent a picture of a dress I liked and they made the dress better!
Beautifully made dress, very soft and easy to put on & wear. My only complaint is that the zipper ended up getting stuck. Other than that everything was as expected and honestly, even better.
I was nervous to purchase the dress but I read the reviews and saw the positive comments. I was not disappointed! I received it in a little over 2 weeks and the quality is quite good for the money. It looks just like the picture and fit perfectly.
The website made shopping simple and the styles and choices were very good.
Their customer service was fast. I ordered one of their wedding dresses and I was ecstatic when I was able to order it in black and no extra charges. My dress came in a week and I did customer sizing. I'm so glad I got my dress from this site.
This is the third formal dress I've ordered from Hebeos. I am 6 foot tall and weigh 170 pounds. I ordered a custom mother-of-the-bride dress in pink and it fit perfectly. I ordered fabric samples, for a cost, before I ordered the dress to help determine a color match to my daughter's wedding colors, which are dusty pink and dusty blue. Although not a dusty pink, my daughter liked the Hebeos pink as it was complimentary to her wedding colors. The dress has boning and is lined so it is supportive and comfortable yet light enough to wear to a summer wedding in Montana. I won't need to wear a bra under the dress. I requested long sleeves instead of 3/4 and Hebeos accommodated my request without extra charge.
They actually added a very high slit like I asked! Unfortunately it came a little late. I had to have pics taken in something that wasn't a dress and ended up looking fat.
Everything came super early! Amazing quality products. Definitely worth it!
Delivery was on time & the dress was beyond my expectations. I loved the dress I chose
I have been trying to return this dress as it doesn't look anything like what is advertised. The under slip had loose threads. I would like to return this purchase.
My ordering experience was great. At first i didn't think that this was a legit site but once i learned It was, i placed My order. My dress came in a timely manner. It's so beautiful. Unfortunately it's too small but luckily one of the other bridesmaids dresses was too big so we're going to switch.
Order custom size plus sized gown for my Mardi Gras costume. It came early. The dress was absolutely gorgeous! Even more perfect than I coild have imagined. The quality is exceptional. The material and bodice were made with triple layered material, and the rhinestones were beautifully sewn. Miles and miles of tule... made it so flowy and dreamy! This is my 1st Hebeos gown, and I will ordering many more. So Impressed
Beautiful designs and in pkus sizes
Ordered a dress for my sisters wedding from this website and when I received the dress it was not the color I ordered. I emailed customer service and they only offered a 10% discount because they said the color was the same as the picture. The color description that I ordered said "show as picture"
I spent $168 on this dress and very unhappy with the results
I was very happy and surprised that my order came so fast. I ordered a size larger instead of ordering my exact measurements because i was worried it would take longer to get if i ordered with measurements. It was bigger and i need to have it taken in a little but i planned for that. It is great quality and i love it. Cant wait to try it on after the alterations are made.
I really just want my dress. I ordered on 2/5/21, its 3/10/21 and at the 33day mark. Where is my dress? I'm worried that I will have buy another dress. It's so close to my wedding date. I'd really like to have my dress and try it on. Customer service hasn't emailed me back. No number to call. $227 down the drain. Very disappointed!
Dress was delivered within 2 weeks! Stunning and elegant dress! Highly recommend Hebeos!
I ordered what I thought was a beautiful dress from Hebeos, knowing it could be a crapshoot with what I would get. I was hoping for the best, but glad I wasn't counting on it becuase what I got did NOT look like the picture. It looked like a child had sewn it. I contacted them regarding the differences between the dress pictured and what i got, sent them the requested pictures, and was told they would give me 10% of my money back. Sorry, but that's just not right. They have a 14 day return policy listed on their website, and I will be fighting to get my money back from this atrocity. Buyer beware of these scammers!
Amazing price and quality. I was worried about ordering a dress on line but I did some research and read all the reviews I could find and it appeared everyone was pretty happy with their purchases. I am very happy and the dress was made custom it came very fast. Within about 2 weeks!
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: service@hebeos.com
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.