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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
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Easy! Looks like the photo! Shopping made easy. Homecoming dresses are for JR sizes mostly and not everyone is built to fit those those sizes. So many dresses so many options.
I had no issues. Ordering is easy and the items arrived quickly. The personal modifications I needed to my dress may not be needed for everyone. Thank you!
Easy! Quick! Efficient! I had a great experience shopping with Hebeos.
Customer service was amazing, I'm happy I chose to get my wedding dress from here
I'm not the only person in the bridal party who received the same. White threading to sew a champagne dress is ridiculous and the measurement it's like you guys just took my measurement and made a basic 18 size dress. I didn't choose that size because I'm not that size. My DDD Breasts need 2 more DDs to fit inside the dress I received
I ordered a dress from them, received a stinky raggy dress. Tried returning it and they refuse to refund. It's even months of going back and forth and they don't respond, they just give one word answers you go absolutely no where with them. I've lost 250 00. This company shouldn't even be allowed to advertise, all they do is ignore and refuse service. Horrible horrible situation. It's not worth the risk! Worst experience I have ever had. They don't honor what they call a return policy, even if you ho through paypal they can't do anything because you have to return it through tracking and to return to China is the same cost of dress and they won't pay for shipping. So basically you will not get your money back.
I received the wrong color dress, I was viewing the yellow dress and when I received the confirmation the image showed green dress. I thought it was error but it is what I received just not what I wanted or thought I purchased. How can I return it?
I was happy that my dress arrived but once I opened it and tried it on the color was not what it suppose to be and not to mention there was a needle still inside the dress.
Good experience.
Excellent product& material.
Dress well made.
Color was as I expected.
Arrived in well protected package.
Excellent choice for me.
I would order another dress from Hebros.
Loved everything about the dress but it was too small.
Dress good quality. Did not come close to fitting. Shoulder way too big. Sleeves way too long.
Color was wrong. Size. Cheaply made. I'm not happy at all
Horrible customer service! I needed to return a dress cause I didn't like the way it fit in my chest area. Trying to return the dress has been IMPOSSIBLE! Customer service had the balls to ask me to send them my measurements basically blaming my body. They have come up with every excuse in the book of why I can't return and a whole list of bull $#*! that they have emailed and will not get a live person to talk to. It should be one simple return and they have made it a nightmare! They are just a scam and steal your money. Don't ever buy from this company they are the worst company ever!
The dress doesn't match what the pictures look like. They look beautiful online, but in persons it looks and feels very cheap. The material is terrible. It also took awhile for my dress to get here.
Quick delivery! It was packed safely and inside out just to make double sure if something happened to the dress, it wouldn't show. I thought that was wise.
The dress Came in on wrong color.
I have sent 2 emails still have not got a RMA to return the product.
I am very pleased with my experience purchasing from Hebeos. It arrived so much quicker then I expected. We were able to custom order the gown with specific measurements and it fit like a glove. Will absolutely be ordering again and again. The quality is chef-kiss. Very pleased.
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: service@hebeos.com
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.