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HebeosReviews 5,194

3.5

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From the business

Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.


hebeos.com
Rickmansworth, England, United Kingdom
+736
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Hebeos Reviews Summary

The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.

This summary is generated by AI, based on text from customer reviews

quality
3,871
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11,295 reviews

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North Carolina
1 review
0 helpful votes
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Heboes is Amazing
October 5, 2022

It was super easy to order, also has custom fitting! My dress arrived super early. I can't wait to wear it on my big day.

Date of experience: October 5, 2022
New Mexico
1 review
7 helpful votes
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Garbage
November 4, 2022

SCAM! Worst thing I've ever seen. May have been sewn by someone that has lost both their eyes. Do not give them your money or entrust them with anything important. Not only did the dress I received look like a toddler could've done better, but I have tried to get my money back and no one will help.

+6
Date of experience: October 5, 2022
Virginia
1 review
0 helpful votes
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Highly recommend Hebeos
October 5, 2022

Did not know what to expect and was pleased to receive the details dress timely and as advertised. Thank you

Date of experience: October 5, 2022
Missouri
1 review
0 helpful votes
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Dress
October 5, 2022

Ordering was easy. My dress arrived promptly. However, I have yet to try it on.

Date of experience: October 5, 2022
Michigan
1 review
0 helpful votes
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Wrong color and poor quality
November 4, 2022
Updated review

Regret the purchase
Unusable, non-exchangeable dress
Customer service email told me I was wrong and cannot exchange the dress

Date of experience: October 5, 2022

Looking forward to receiving
September 14, 2022
Previous review

Looking forward to receiving

Date of experience: September 14, 2022
Nevada
1 review
0 helpful votes
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Love my dress
October 4, 2022

Pleasant experience. I am very happy with my dress.

Date of experience: October 4, 2022
Florida
1 review
0 helpful votes
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Unsatisfactory
November 2, 2022

My experience was okay. However the dress took too long to come and it does not fit me.

Date of experience: October 3, 2022
Georgia
2 reviews
0 helpful votes
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Beyond dissapointed
November 2, 2022

Im beyond dissapointed in the dress I recieved. It looks nothing like the dress ordered. The photo shows an elegant dress but it what i recieved was thrown together. I ordered it for my high-school daughters homecoming dress its see through! I assume the built in bra is one size firs all. It clearly wasnt made for the cup size given. I spoke via email to an representative about returning the dress. The responded wirh questions and wantwd pictures which we sent to them. We were met with excuses and we still havent gotten a response with authorization to return the dress. Im very disappointed in this experience and im stuck with a dress no high-school student can wear. If i could give them a negative star I would.

Date of experience: October 3, 2022
Texas
1 review
0 helpful votes
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Green dress
October 3, 2022

Dress is very pretty, just didn't fit around back area, might want to size up if purchasing!

Date of experience: October 3, 2022
Nevada
2 reviews
0 helpful votes
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Great communication and super fast turn around. Unique products I couldnt find anywhere else. Highly recommend them.

Date of experience: October 3, 2022
North Carolina
1 review
0 helpful votes
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Not as expected
November 1, 2022

Dress was actually bulky, not very fitting and itchy when tried on

Date of experience: October 2, 2022
Georgia
1 review
0 helpful votes
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Good price
October 2, 2022

Good price and good quality. Recommend for those who are looking for something affordable

Date of experience: October 2, 2022
Idaho
1 review
0 helpful votes
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Bride
October 2, 2022

Came a week earlier than expected. Wished I was updated on tracking.

Date of experience: October 2, 2022
Colorado
1 review
0 helpful votes
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Great experience!
October 2, 2022

I received exactly what I ordered! Thank you so much.

Date of experience: October 2, 2022
Illinois
1 review
0 helpful votes
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Dec love
October 2, 2022

The delivery person handed my ordered in my hand. I didn't have to wait for my ordered long. It was easy

Date of experience: October 2, 2022
Florida
1 review
0 helpful votes
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Had to use credit card not debit card
October 1, 2022
Updated review

Trouble with adding card for payment
But it worked with credit card

Date of experience: October 1, 2022

Trouble with adding card for payment
September 11, 2022
Previous review

Trouble with adding card for payment

Date of experience: September 11, 2022
Florida
1 review
0 helpful votes
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Lifetime Customer
October 1, 2022

Lovely selection of dresses! Easy to find exactly what you want and plenty of reviews to help you feel secure in your choice.

Date of experience: October 1, 2022
Massachusetts
1 review
0 helpful votes
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Beautiful
October 1, 2022

It was good I was very satisfied, it took too long to get to me

Date of experience: October 1, 2022
Florida
1 review
0 helpful votes
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Did not fit at all
October 31, 2022

Does not fit. The dress is 2-3 sizes too small. I had to buy another dress locally at the last minute. I am extremely disappointed and lost my money.

Date of experience: October 1, 2022
Massachusetts
1 review
0 helpful votes
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A little dissatisfied
October 31, 2022

They have a big amount of beautiful dresses to pick from

Date of experience: October 1, 2022