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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
Hebeos Reviews Summary
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
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Satisfied with the delivery time, the dress, the price, the fit - being able to get my dress sized exactly to my body left me with a small alteration which was not a big deal. Very happy with everything would recommend!
We ordered an ivory dress, but when it came in, the sheath underneath was more of a sand/apricot color so it wouldn't be worn. We are hoping to exchange it for the right color.
The dress arrived earlier than expected and was in great condition.
I was highly disappointed in the product I received as well as the options for returning the item.
If you ever tried Hebeos dress is times to try and make your dreams come true
I purchased several dresses for my upcoming wedding, all the dresses turned out absolutely beautiful and fit very nicely even before tailoring.
Service was second to none, from receiving my colour swatch's in a timely manner to the receipt of some beautiful well made dresses. 20 star.
Hi! The shopping experience was fine and based on reviews, people said it fit true to size.
I decided to order up one size. The dress was still so small, and fit awkwardly. The arm holes were tiny as well. I am going to have to spend a lot of money on alterations as you do not accept exchanges.
Good and easy. The dress is more stunning in person. Very attractive.
Easy shopping experience. I look forward to receiving my dress.
Great shopping experience. Only reason I did not give 5 stars is cost of shipping is high and there are no discount codes available. My dress is very pretty as pictured and fits perfectly.
So far, it's been a great transaction and a pleasurable shopping experience. We are looking forward to receiving the beautiful dress for my daughter's wedding in March 2025. Thanks!
Super easy and I did the custom sizing again and the fit has been perfect both times
My first purchase was great, though the dress was slightly bigger than measurements online. I ordered a second dress for my reception and it was way too small in the bodice area (again not to measurements online). I notified the company and they said they'll give me a good discount if I purchased another dress and kept the dress that was too small. Since shipping to China is expensive, I took the offer. I ordered my 3rd dress because I fell in love with the bodice of the dress and I ordered it custom made so the measurements would be right. I was horrified when I received my 3rd dress. The bodice has yellow and pink flowers which wasn't on the online dress and has no sparkle like the online dress. I emailed the company and they're offering a 15% discount. I've now spent hundreds of dollars with this company and they offer a 15% discount for sending me the wrong dress? I'm so frustrated and upset that the company wouldn't send me the correct item. My wedding is in 4 months and now I'm stressed out and hundreds of dollars in the hole. The whole purpose of ordering from this company is to save money.
I was unsure when I ordered but trusted the reviews with photos.I measured myself, gave a few extra inches and prayed. When the dress arrived I fell in love instantly. I tried it on and it was all I dreamed! Thank you Hebeos! You did my Royal wedding on 2/22/25!
Quality is great. Dress came quickly and I am more than happy with the dress; however, I mistaking ordered the wrong color and tomorrow I have to contact customer service about exchanging the dress so we will see how I feel then!
This is the second time I choose them because of the wonderful job they do! Last time they made a beautiful gown for me at my daughter's wedding and I got so many compliments. It was absolutely beautiful.
Super amazing and easy! Obviously the dresses are inspiration and they recreate them to the best of their ability but mine is absolutely phenomenal! I have to get it altered as expected so don't expect it to be a perfect fit!
The dress was beautiful and looked like the picture on the website. I was worried about the color, but it came in the correct color.
The dress is lovely but the sleeves look cheap and will have to be altered
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members