Groupon

I had 14 Groupon bucks credit. I was told they never expire. Went to use them and was told expired week before. Groupon will never get another dollar from me or even any off my business

I joined this website last week and when i tried to purchase something was told my address did not match the address on my credit card which is not true. I figured it was just a glitch in the system and never bought anything. Imagine my surprise when I had 20 $1 transactions to my card for no reason. I tried calling their "customer service" line which told me due to the "Holidays" (It is almost March - they must have a huge St. Patricks Day crowd) they have a high call volume and I got transefered to a voicemail telling me to try their live chat. This is the live chat I already tried and when I brought up my issue was disconnected and no can not re-connect using my name and e-mail. So I made up a name and e-mail shcockinly got through but was kept waiting for over oh wait I am still waiting 20 minutes later. So considering I have never used this site and I have still been charged I don't plan on ever using this site.

I purchased a Groupon deal for Peachy Parking in Atlanta. When I tried to use it, Peachy said we are not taking Groupons. I'm trying to get a refund from Groupon, but they won't answer chat, they have no phone support, & I have not received satisfaction from the email I sent. What a RIPOFF. Stay away from Groupon and Peachy Parking.

I'm what you call a Groupon junky. I buy A LOT of coupons and try out a variety of different business at a heavily discounted rate. I have to say that predominately my experiences have been very positive. The only negative experience that I had has been with one hair stylist (I don't remember the name) who simply refused to honour the coupon for a manicure that was included in the price so I was forced to get a refund. The refund process was painless, I email Groupon customer service and explained to them the situation and they immediately refunded the full amount on my credit card. It was as simple as that. More recently, I purchased a Groupon for fitness classes and I had a blast. For $20, I got 30 classes and an opportunity to try a bunch of studios using one pass. Thank you Groupon and MetaBody! I have tried out other deal sites and I have to say that I had problems with a few of them, because they don't properly screen their merchants and the refund process was none existent as they simply gave me the runaround until I threatened to contact my credit card company. Overall, I give Groupon 4 stars! I would have given it 5 stars, had it not been for that one experience I had with the hairdresser.

DO NOT a purchase anything from here. They take ur money then tell you it didn't go thru, they did it to me twice! And keep telling me they never took my money! I have not received a penny back yet!

Ideeli is unreliable and extremely shady. You never know if you will actually get what you pay for. A month ago I ordered several things that arrived at my doorstep 3 weeks later. When I finally got the package, I discovered that they sent me the wrong item and yet it was labeled correctly with the correct description. While I know mistakes happen, this really bothered me because it seemed extremely shady. First of all, why did I receive a random item that I didn't order instead of the dress that I paid for? And why was the LABEL correct? It's like someone intentionally did that hoping maybe I'd forget about it or something.

Afterwards I contacted customer service expressing my frustration, and she said that the item was out of stock. Hold on - they had THREE WEEKS to let me know this. Instead, they send me a DIFFERENT item with the correct LABEL, so maybe someone should have known that maybe these two thing don't match? I could think of so many other business practices that would have been better than what ideeli did.

I had $39.99 in store credit from a previous purchase which I returned, opting for the store credit instead because I planned to use it in the future. However, after this incidence, I asked customer service to fully refund that credit now that I am never buying anything from this site again. However, they instead decided to give me the refund with return shipping deducted, essentially stealing more of my money.

I've purchased with no issues in the past but I have literally stopped going on the site completely ever since this problem. I am not going to let ideeli steal my money again.

We now use Groupon for a TON of things, and next we are going to use their travel deals to Europe.

It is crazy great how many good deals we have gotten on GROUPON. It almost makes you feel like you are taking advantage of the vendors...

I HIGHLY & TOTALLY RECOMMEND GROUPON as your FIRST 'go to' for anything, and I mean anything.

And BTW, their customer service is great too, so if you have a problem, they actually DO FIX IT, and QUICKLY

Hi I recently bought a long term parking with Groupon at the page 10-Day Parking Pass at
JFK Airport, don't buy it. I spent like 1 hour this place doesn't exist. Almost lost my flight.

Let me first say that I have been a customer of ideeli/ideel for at least 4 years, and have only had occasion to contact customer service since they changed to ideel. Since then the ordering and shipping policies have changed for the much, much worse. The merchandise is cute and well-priced but if you have even a tiny problem with your order, do not expect any help at all. I am currently trying to change the shipping address on my package (of over $250 of items) because paypal provided an old address. The items have not shipped out yet, and absolutely no one at ideel customer service will even attempt to help me with the problem! I am going to be charged for these items and they are going to ship them to an address they are well aware is not mine because they are not willing to change the address after my order is placed! This is pure insanity... they will lose their merchandise, any money they would have made after I recoup from my credit card, and finally my business. I just don't understand a company that is willing to operate like this.

Horrible customer service, pretentious, judgemental, some of the worst I have experienced from a large company. I tried to contact repeatedly to resolve, no response. I will never buy again.