Green Chef

Our first order cost $55 and was small portions of poor quality food, a few days later they charged our credit card $94 for the second order even after we had cancelled the previous day, l called and they said the cut off date had passed, they cannot be trusted, do not use this company

Received my first box after trying to switch from Hello Fresh. Upon opening I noticed a rancid smell. My two bags of shrimp were completely thawed and both bags popped open ALL over my other bags of food. My two other items of meat were not frozen at all. Whoever packed my box did not do their diligence in ensuring the ice was packed correctly. All my food was covered in shrimp juice and warm. Will NOT be ordering from them again.

I tried green chef. I Went through the dishes. The ones I bought were delicious. And food was very fresh. Note I did not see any meals under $7.00. The chef meals cost extra, as a recipe cost (approx $20+). I would of like to know about this added on cost ahead of time. I am disabled, I have a girl that comes by one day for 3 hours. She has time to cook 1 quick meal. So I like to order 4 servings for my husband and I. That way we have 2 meals. Green chef requires 2 separate meals. This I also would of liked to know ahead of time. This does not work for me. I when order 4 serving that should be a sufficient amount. Especially when I am paying an additional $20 plus for the recipe. I dropped them do to lack of convenience. But again meals are tasty.

If you want organic and healthy this is for you. If you want cheap food laced with pesticides and preservatives and processed ingredients then McDonald's is the place for you.
It's Healthy restaurant quality meals for about half the price. There are some recipes that I had thought they were just OK but most of them are really delicious. Get what you pay for. It's a little bit more expensive to eat Paleo, but eating healthy is never cheap.
P.S. To the person that complained about pricing, why did you sign up in the first place if you didn't like the price!?

I had subscribed to the Paleo/Keto plan for around 10 boxes. In general, the recipes are great - creative, very flavorful, and easy to prepare. On the downside though is that the content of the box, the freshness of the food, and the timing of the delivery was inconsistent. At least half my boxes had a missing ingredient, was late, or had spoiled produce. At the high price per meal, I expect perfection! Also, I would like to see more protein in the paleo/keto box - most meals come with 5 oz of protein, which could be less than 4 oz after liquid is removed from packaging.
My solution - use the recipes and buy my own ingredients (with 6-8 oz of protein). It's hard to substitute some of the sauces but I've been able to find reasonable facsimiles from Whole Foods and/or Trader Joe's.

I was able to try out a few of their kits and actually found the food to be really good. I would have stuck with them, but they are on the pricier side. It's almost cheaper to eat out at a healthy casual restaurant and without the cooking and cleaning.

The only thing that knows them down to four stars is their cancellation system. Not only can you not cancel online and must email them to do so, but you also have to cancel 7-days before your next order. Unfortunately, I was not aware of this policy and canceled too late. HOWEVER, they were prompt to cancel my subscription and offer me a discount.

Based on my experience, the negative reviews concerning their customer service seem are without merit. They were prompt and were able to help resolve my problem.

I'd definitely recommend to anyone that wants a keto meal kit and has the means to pay for it.

At least one meal a week (out of 4) was missing one or two ingredients. One week's box was 3 days late!

Food is pretty good. However, orders frequently arrive with missing ingredients or rotten ingredients. Last straw was missing protein in a meal. Customer service said all they could do was refund the cost of what was missing. What do we do with the rest of the package? Full refund not available. Been with them for a year. Will never go back. Looked at Hello Fresh and guess what - they own Green Chef.

I've ordered meals for a month now and am completely hooked! The produce is much better than what I can find at my grocery and appreciate the produce is organic which other similar services don't offer. I'm willing to pay extra for this and knowing I'm not putting pesticides in my body. Recipes have all been great and I've tried many new items. I find the service to be cost effective because I'm getting the portions necessary to make the recipe only so no waste. Several recipes I've made I've had more than enough food for one or two more meals. The farmers they are sourcing from really provide outstanding quality. You find out what foods really should taste like!

I'm glad I went with the initial special offer but I still think at £40 this is an expensive way to receive wilted vegetables. The packaging for the chilled foods is fine - although my freezer packs had defrosted by the time I received my box (around 3pm on a warm day).
There seems to be no care to chill the spinach, rocket, kale and other green leafy veg which don't take to impact or warm weather particularly well. I've attached pictures of the spinach which is pretty much mush and the kale is yellowing meaning it's extremely bitter and past it's best. The recipes I have are fine, they seem pretty simple, but I've cancelled my repeat order. I'll probably have to throw the spinach away as it has that sweet rotting smell, and the rocket doesn't look much better. I'll have to go shopping now to replace these so I can make the 2 recipes they're needed in.

First, it was expensive for what it was, and unlike other meal companies Green Chef doesn't give you all the things you need for each meal (you need specific tools like a zester, or ingredients like butter, salt, pepper. I guess maybe most people have these but just bothered me at around $12 a meal). I actually had to throw away part of the ingredients from several meals because they were bad when they got here. They also claim to be healthy but without modification the recipes call for butter, 'toasting' things in oil prior to actually cooking them, adding sugar to a salad (because all they gave for dressing was white vinegar?)
Also some of the bell peppers I got were like partially cut up. They cut the top off and pieces were missing like they removed a bad spot to save them money instead of sending an actual fresh item. So disappointing. And disgusting!

This program is the worse. You have to put in your card details before you can view the menu. Then I decided to not proceed with green Chef. And a week later my card got charged. Good luck talking to a manager, apparently there isn't one and they take your name and number down for them to call you back. Honestly got real sketchy vibes from the whole ordeal.

33 boxes in and my family still loves it. Consistently good produce, we had only once in the last year that a vegetable went bad before we made the meal. Very varied and many healthy options. Portions are just right for us. It has helped us save on take out tremendously, and so much tastier and healthy.

I would love to say the food was good, however, based on the condition of the packaging for the raw chicken and turkey meat the food would not be edible by anyone. The ice packs were completely melted as though the box of food had been sitting in the heat for days. The vegetables were clearly not fresh and even had mold on them, which would not be worth someone paying any money for. The pictures speak volumes for how bad of a condition the box of food arrived on Sunday late afternoon. If the delivery originated in Colorado it must have gone the longest route possible to get to Choctaw, Oklahoma. No one should be sent bad food but spoiled raw chicken and Turkey is unthinkable. I would not recommend this service to anyone, especially not someone with a major health that requires they eat healthy meals.

I ordered four weeks' worth of meals 7 days ago. The first was to arrive tonight. By 8 pm. (That is the only choice... 8 a.m.-8 p.m.) at 8:10 nothing had arrived. In fact, according to the website, only the label had been prepared for the meals- they had not been packaged or sent. I got through to customer service- but they hire local delivery companies in each city, and they don't have a phone number for the local company. So- they send an e mail... No way of speaking to a real person to find out where the package is or what the problem is. The solution from Customer Service: "If you don't receive the meal by TOMORROW night at 8 pn we won't charge you. What a scam