Green Chef

After using Green Chef for a few months, we decided it was not worth the money, too much plastic packaging, moldy and missing ingredients. I cancelled our subscription and thought that was the end of it. A month later they send an email informing us that our next meal would arrive in three days (so too late to cancel). I contacted customer service and explained we had cancelled a month earlier, and they had made a mistake. They refused to concede that they had. I cancelled AGAIN but they had already charged my bank account $80. Before I cancelled for the second time I tried to delete my bank card number from their website and was not allowed to. I am now going to have to get a new bank card number so they don't pull this same scam next month. Beware.

First, the food is not worth the price but thought I would try it anyways at least once. I didn't like it so I canceled my plan and still got charged weeks later. Talked to support and the support agent made me feel like an idiot by constantly asking when I canceled my account and saying I must not have done it. Terrible company. Stealing money.

I canceled my subscription 3 weeks ago. Today I received a box and they charged my account $95 for three meals. I can not recommend this company. Their subscription is not that great. All food is cooked in the same manner and my boxes always arrived luke warm.

If you are thinking about trying out Green Chef, move on and don't waste your money! Green Chef costs more than many other kits, so I anticipated good quality ingredients. The quality of ingredients was mediocre at best. I had to toss the green pepper, cilantro, and scallions in the trash because they were rotten when delivered. The recipes had some unusual combinations and, overall, did not taste very good. Two meal kits were OK tasting, but the meat was tough or had inedible parts on both (bbq cherry pork w/ potatoes and kale salad; Monterey chicken with mushroom sauce and roasted zucchini and tomatoes). The other 2 meals (salmon and roasted sweet potatoes; Greek beef and feta patties with kale and squash) we tried were so unappetizing that most of each ended up in the trash! (except the salmon—that was very good). I like the healthy meal concept, but unfortunately, Green Chef misses the mark in both quality and taste.

I will start off by saying I had the service for 27 boxes. I have called the company multiple times about packages being delivered a day late. They said they would call me back about the issue, but they didn't. Their solution is to credit the shipping, however, I order 3 meals and if it's not delivered on time, I'm having to pay for dinner twice but one of the meals is going to be thrown away. Along with the day late deliveries, they believe delivering packages between 9pm and 1am is in on time. Food is missing, rotten, or altogether wrong. Items can be sent conventional and not organic without any notification, forcing you to use the item or omit it from the receipt. I've also been into a piece of plastic in a meal that had little to no prep work. Customer service is of no help so I canceled my subscription.

I have ordered my first box with vegan recipes only and received the wrong ingredients such as some duck. It was upsetting and when I called them to let them know the ingredients were wrong, they inform me that they don't swap the box or refund them, even though it is not what I have ordered. Disappointing and upsetting.

The meals are fair to mediocre with Green Chef, However the worst part is the customer service. They claim they can "customize" meals, so when you ask for no pork, it means no pork. The non-English speaking rep today claims well it is my fault. How many phone calls does it take? And they take no responsibility? And the boxes are late---no notice that delivery may have changed due to a holiday or weather. Customer service not helpful. Refunds requested--no it was the customer's fault. TAKE YOUR BUSINESS ELSEWHERE.

We're supposed to be on our second week of Green Chef meals but the box is late AGAIN. My first box didn't arrive on time and apparently this week's won't either. The food is decent. Only one of the three meals last week really "wowed" us. There isn't enough food. I don't normally eat big meals so if it's not enough for me then there is a problem. I haven't tried other food boxes but this one is on the higher price point after comparing them. I wouldn't recommend this service.

My family and I liked the food, when we got it! So I the first box came without one key ingredient, the second box came defrosted and the third box came without recipe instructions! Very disappointing. Will get my last box free and plan to cancel. Too frustrating and oh like many others said... not cheap.

I attempted to cancel three different times before it was successful. Originally the canceling option was hidden in some small text on a far page. I thought I had clicked to cancel so I was shocked to see I was being charged for another week's meals. I went to the site again and found that in the lower text were actually instructions about how to email to cancel your account. I emailed the address and thought it had registered. 6 weeks later and I see I am being charged again. I checked the site which now says you have to call, which I do. The associate explains that you cant cancel your account any way other than calling in now. I am currently waiting for the confirmation email so I can finally be done with them. Considering the portion size and originality of the meals was terribly lacking for the cost (Paleo Diet), it seems like unethical business practices to make removing your account and more importantly their access to your credit card almost impossible.

I am more pleased than I ever thought I would be. Fixed my first Green Chef dinner this evening. My husband and I were simple astounded at the fresh food, easy preparation and the deliciousness. We are so pleased. Thank you. This is the way to go. There was Mlmore than enough food..

I initially loved Green Chef's food and service. I even recommended it to 4 other people. However, the honeymoon was over quickly. In the first incident, they didn't include one of my fish items. Another time, the meal NEVER GOT DELIVERED. Also, I've specifically asked them not to leave the box at the garage and, instead, bring it to the front door - it is specified in my delivery address; in the delivery instructions; and I've called about it 3 times. Yet, they keep leaving it at the garage. These incidents have happened back to back. Each time, they've offered to either give me a credit or reimburse me. That's great but I'm spending too much time on the phone with them each week reporting these problems. It's not worth it. SAVE YOURSELF THE HASSLE.

GreenChef overcharged me. I cancelled the subscription because of the significantly higher price for each recurring box. The first box was $125.88, the second box was $206.36, with an additional unauthorized charge of $53.94, after I cancelled the subscription. GreenChef is a scam! When I called, the representative "David" said he can not issue me a refund for the unauthorized charge. Then he had me holding about 5 different times during the 30 minutes call, he offered $27, then $30 partial refund, and now I am waiting for a callback which will be a 24 hours long wait. I would not recommend this company to my worst enemy. They are a complete and utter scam to take money over and over without any authorization. I requested my full refund and I was not able to get my money back.

I signed up for this service over a month and a half ago, never receiced. Got charged every week. Called 5 times for refunds and to cancel my account. They keep saying that it's been cancelled but I keep getting charged. This is a SCAM, DO NOT BUY from them

I think these are very good recipes! Me and my family love them! Me and my family just started being vegetarian and I don't know what type of dinners to make so these meals are perfect!

Just received my first order. 3 meals for the week. No way. I would rate this negative stars, if that was possible. Delivery arrived at 7pm - ok, not the end of the world. The produce looks like it was dug out of the trash, no joke. Look at this celery, no way. HOW old is that? It arrived like that., it did not sit in my fridge for 100 years, though it would take that long for it to look that way. Moldy shallots, for real? Mold spot on the bell pepper, for real? There is a serious quality control issue, and anyways, it is packed and sent that way out to us, suckers. No thanks.