Received my first box after trying to switch from Hello Fresh. Upon opening I noticed a rancid smell. My two bags of shrimp were completely thawed and both bags popped open ALL over my other bags of food. My two other items of meat were not frozen at all. Whoever packed my box did not do their diligence in ensuring the ice was packed correctly. All my food was covered in shrimp juice and warm. Will NOT be ordering from them again.