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How would you rate Graze?
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Pennsylvania
1 review
6 helpful votes
Follow Debra T.
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My wife signed up for introductory offer. After trying their mediocre products she attempted to cancel any further orders/shipments. They will not respond and keep charging up to $40+ each month. They do however send a very small Cracker Jack size box of yuppie snacks. My 100 lb lab doesn't like it and that's unheard of for him. BUYER BEWARE

Date of experience: January 17, 2019
Michelle V. Graze Rep
over a year old

Hi Debra, I'm sorry to hear that you've had some trouble cancelling your orders. We will only ever take payment if you keep your subscription active, but you’re welcome to cancel at anytime.

Our customer service team are always happy to help with any queries and cancellation requests. You can reach them directly at hi@graze.com or via the contact form we have on our site on our "get in touch" page: https://us.help.graze.com/hc/en-us/requests/new?_ga=2.109697217.599761666.1542886601-647581900.1542886601

We respond to all messages as soon as we can, so it may be possible that your email never reached our team. So we can resolve everything for you, and clarify any misunderstandings, it would be great if you could contact us again via the options listed above. Thank you.

Florida
1 review
0 helpful votes
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Great for a busy Mom
November 29, 2015

I love my Graze boxes! Having a 9 month old at home keeps me pretty busy, it is so nice to go into the pantry and pick one or two for work the net day. I know they are healthy (mostly) and low in fat! Everything is fresh and taste yummy!

Date of experience: November 26, 2015
GB
1 review
38 helpful votes
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Graze box is a scam
October 15, 2014

Graze box is a scam. I got an offer for a "free box" so I started filling out the information. When asked for a credit card number I naturally thought it was strange but they explained via a little question mark button that it was simply to "check my details." Well, actually no. It was to sign me up for five more graze boxes that I'd be paying for, I'm surprised this is hasn't gotten them in some sort of legal trouble since they are blatantly lying to stealthily suck money out of their customers without them noticing. Completely disgusted at their deceitful methodology. If you're reading this before you claimed your "not so free" box then you're welcome.

Date of experience: October 15, 2014
Texas
1 review
0 helpful votes
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Far Exceeded Expectations
April 24, 2016

I initially heard about Graze, and their sample box, through a Pandora online radio ad (great way to connect, don't stop using this channel!) and was mildly surprised with the great flavor and perfect serving size of each snack option. I've continued to receive an 8-snack box on a monthly basis, and have also considered ordering one of the specialty boxes (the Flap Jacks are our absolute favorites). As our household budget continues to grow, we intend to increase the frequency of our packages.

It's a great service you're providing, offering healthy and delicious snacks. I'd recommend this service to anyone looking for a quick option at work, quick snacks for the kids at home, or just some delicious things to add to your healthy diet. You won't regret it!

Date of experience: April 21, 2016
New York
1 review
1 helpful vote
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Graze is interesting, not sure I am sold.
November 25, 2015

Overall, ok. Not enough Gluten Free options - really every snack is bread or grain based. Think I was expecting / hoping for better / more choices. However, the concept is good, the packaging sizes are good, easy to open. Your marketing team excels, vs the choices of snacks.

Date of experience: November 22, 2015
Rhode Island
1 review
0 helpful votes
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It's a snack company.
January 24, 2017

Shipping's decent, but they missed an early-January shipment by a week. Since I rely on them for my lunch, I was a bit miffed. Their store's just a little overpriced. The ability to tell them what I like is helpful but also fairly rudimentary; I don't want any snacks with coconut.

Otherwise the snacks are tasty and wholesome. In three months' time, through Liking and Hating, you'll eventually curate shipments that you really enjoy.

Date of experience: January 22, 2017
Nevada
1 review
0 helpful votes
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Versatile, healthy snacks
April 2, 2016

I've enjoyed Graze in a few different ways. Easy to eat snacks while convalescing from shoulder surgery. Great for road trips. Just right dessert items. Some perfect with beer or wine before dinner. Just enough.

Date of experience: March 29, 2016
Ohio
1 review
0 helpful votes
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Mmmm Graze
November 4, 2015

Graze is the first monthly box I've subscribed to, so far I've been pretty happy. One time my yogurt covered sunflower seeds from iced cinnamon bun had melted but was still delicious. I also like being able to grade the snacks I've had, maybe an "I've tried" button would be beneficial because I've gotten a repeated snack already. Great snacks, keep up the fresh work!

Date of experience: November 1, 2015
Oklahoma
1 review
0 helpful votes
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Love Graze!
July 21, 2016

I love getting my box every other week. I have them delivered to work so it's perfect for grabbing a snack. I've liked 90% of what they've sent. And loved some of it too. Everything tastes so fresh. Definitely recommend!

Date of experience: July 19, 2016
Maryland
1 review
0 helpful votes
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Yummy but not really healthy
July 26, 2016

This is a reliable service. The snacks are tasty but they're not the fresh, healthy, natural ingredients we've all come to expect of specialty food services. I hope they'll upgrade their ingredients to be more health conscious and less chemistry

Date of experience: July 23, 2016
GB
2 reviews
1 helpful vote
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Great stuff
June 9, 2022

You can find anything and I'm impressed it is delivered on time with complete satisfaction. The foods have proven to be delicious. I will continue to order from you guys. Very satisfied

Date of experience: June 9, 2022
California
1 review
0 helpful votes
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Quick and Tasty
August 12, 2016

So far so good. :) Aside from the soups and dried apple slices, everything I've had so far, I've liked. I had weight loss surgery 3 months ago, so I only eat 4 ounces of food at a time, every 3 hours. These are perfectly sized healthy snacks that I can eat in between meals, but more importantly for me, when I accidentally forget to meal plan or when I'm out and about with people and can't eat what they're eating.
Only criticism I have is: It would be nice to get an alert or notification reminding me to change my box selections. I keep forgetting till it's too late to change them.

Graze attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 9, 2016
Missouri
1 review
0 helpful votes
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Healthy Snacks
December 8, 2016

It's always exciting to receive your new box and it's contents. Nutritional snacks to grab and take with you or enjoy at home. Can't wait to see whats next. The only downside is no Live Customer Service and billing dates are not consistent. I would like one date when billing my credit card.

Date of experience: December 6, 2016
Washington
1 review
0 helpful votes
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Hard to share
February 21, 2016

Easy to use website and helpful customer service reps when you experience an issue. I also appreciate the referral program, since when someone receives a graze box, everyone in the office wants to know what it is and how they can get their own.

Date of experience: February 17, 2016
New York
1 review
0 helpful votes
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Great Taste & Variety
April 1, 2016

Started Graze 2 months ago, my kids like the variety offered. It's something different for lunch snacks and I plan on sending the subscription to my son at college next year. Tastes good, low in calories for the most part, and you can add or delete your selections anytime.

Date of experience: March 28, 2016
Florida
1 review
0 helpful votes
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Lovely snacks!
March 27, 2019

Lovely snacks. My work gets these in for us to unsure of pricing. But love the variety and nutritional information on the packaging. Helps with portion control and some really interesting flavour and texture mixes. Go graze!

Date of experience: March 25, 2019
Kristina N. Graze Rep
over a year old

Thanks Perry! It's great to hear that you're a fan of our snacks and have found the portion control helpful :)

New Jersey
1 review
1 helpful vote
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Smart Idea for Smart Eating Options
August 19, 2016

Graze offers tasty treats with just the right portion size for those afternoon or mid-morning cravings. I always look forward to receiving my box of yummy snacks from Graze. There's always something new along with some old favorites. Their website is easy to use so you can pick and choose what you want, don't want and would like to try next time. They offer the option of snoozing delivery dates in case you will be out of town. I'm glad I tried the convenience of Graze.

Date of experience: August 17, 2016
Pennsylvania
1 review
0 helpful votes
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Very good products
November 14, 2017

I have been on a diet for about two months and am trying to lose 30 lbs. I have used graze as snacks during the day and find them delicious. Many look very unusual but once you start eating they are very good.

Date of experience: November 13, 2017
Michigan
1 review
1 helpful vote
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Delicious snacks, but strange soups
May 8, 2016

I adore getting small, healthy, and very tasty snacks every month or so. I would definitely recommend you try all of their dried fruits! However the soups are always a little harsh and never really taste like the kinds of soup they reflect.

Date of experience: May 5, 2016
Denmark
2 reviews
0 helpful votes
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Cool service
December 9, 2019

I adore this service because the term of delivery was really fast and snacks vere pretty tasty. However, I am ready to pay more if only they were more natural.

Date of experience: December 9, 2019

Overview

Graze has a rating of 3.6 stars from 3,006 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Graze most frequently mention healthy snacks, customer service and snack box. Graze ranks 1st among Meal Delivery sites.

service
237
value
250
shipping
242
returns
52
quality
249