My wife signed up for introductory offer. After trying their mediocre products she attempted to cancel any further orders/shipments. They will not respond and keep charging up to $40+ each month. They do however send a very small Cracker Jack size box of yuppie snacks. My 100 lb lab doesn't like it and that's unheard of for him. BUYER BEWARE
I love my Graze boxes! Having a 9 month old at home keeps me pretty busy, it is so nice to go into the pantry and pick one or two for work the net day. I know they are healthy (mostly) and low in fat! Everything is fresh and taste yummy!
Graze box is a scam. I got an offer for a "free box" so I started filling out the information. When asked for a credit card number I naturally thought it was strange but they explained via a little question mark button that it was simply to "check my details." Well, actually no. It was to sign me up for five more graze boxes that I'd be paying for, I'm surprised this is hasn't gotten them in some sort of legal trouble since they are blatantly lying to stealthily suck money out of their customers without them noticing. Completely disgusted at their deceitful methodology. If you're reading this before you claimed your "not so free" box then you're welcome.
I initially heard about Graze, and their sample box, through a Pandora online radio ad (great way to connect, don't stop using this channel!) and was mildly surprised with the great flavor and perfect serving size of each snack option. I've continued to receive an 8-snack box on a monthly basis, and have also considered ordering one of the specialty boxes (the Flap Jacks are our absolute favorites). As our household budget continues to grow, we intend to increase the frequency of our packages.
It's a great service you're providing, offering healthy and delicious snacks. I'd recommend this service to anyone looking for a quick option at work, quick snacks for the kids at home, or just some delicious things to add to your healthy diet. You won't regret it!
Overall, ok. Not enough Gluten Free options - really every snack is bread or grain based. Think I was expecting / hoping for better / more choices. However, the concept is good, the packaging sizes are good, easy to open. Your marketing team excels, vs the choices of snacks.
Shipping's decent, but they missed an early-January shipment by a week. Since I rely on them for my lunch, I was a bit miffed. Their store's just a little overpriced. The ability to tell them what I like is helpful but also fairly rudimentary; I don't want any snacks with coconut.
Otherwise the snacks are tasty and wholesome. In three months' time, through Liking and Hating, you'll eventually curate shipments that you really enjoy.
I've enjoyed Graze in a few different ways. Easy to eat snacks while convalescing from shoulder surgery. Great for road trips. Just right dessert items. Some perfect with beer or wine before dinner. Just enough.
Graze is the first monthly box I've subscribed to, so far I've been pretty happy. One time my yogurt covered sunflower seeds from iced cinnamon bun had melted but was still delicious. I also like being able to grade the snacks I've had, maybe an "I've tried" button would be beneficial because I've gotten a repeated snack already. Great snacks, keep up the fresh work!
I love getting my box every other week. I have them delivered to work so it's perfect for grabbing a snack. I've liked 90% of what they've sent. And loved some of it too. Everything tastes so fresh. Definitely recommend!
This is a reliable service. The snacks are tasty but they're not the fresh, healthy, natural ingredients we've all come to expect of specialty food services. I hope they'll upgrade their ingredients to be more health conscious and less chemistry
You can find anything and I'm impressed it is delivered on time with complete satisfaction. The foods have proven to be delicious. I will continue to order from you guys. Very satisfied
So far so good. :) Aside from the soups and dried apple slices, everything I've had so far, I've liked. I had weight loss surgery 3 months ago, so I only eat 4 ounces of food at a time, every 3 hours. These are perfectly sized healthy snacks that I can eat in between meals, but more importantly for me, when I accidentally forget to meal plan or when I'm out and about with people and can't eat what they're eating.
Only criticism I have is: It would be nice to get an alert or notification reminding me to change my box selections. I keep forgetting till it's too late to change them.
It's always exciting to receive your new box and it's contents. Nutritional snacks to grab and take with you or enjoy at home. Can't wait to see whats next. The only downside is no Live Customer Service and billing dates are not consistent. I would like one date when billing my credit card.
Easy to use website and helpful customer service reps when you experience an issue. I also appreciate the referral program, since when someone receives a graze box, everyone in the office wants to know what it is and how they can get their own.
Started Graze 2 months ago, my kids like the variety offered. It's something different for lunch snacks and I plan on sending the subscription to my son at college next year. Tastes good, low in calories for the most part, and you can add or delete your selections anytime.
Lovely snacks. My work gets these in for us to unsure of pricing. But love the variety and nutritional information on the packaging. Helps with portion control and some really interesting flavour and texture mixes. Go graze!
Thanks Perry! It's great to hear that you're a fan of our snacks and have found the portion control helpful :)
Graze offers tasty treats with just the right portion size for those afternoon or mid-morning cravings. I always look forward to receiving my box of yummy snacks from Graze. There's always something new along with some old favorites. Their website is easy to use so you can pick and choose what you want, don't want and would like to try next time. They offer the option of snoozing delivery dates in case you will be out of town. I'm glad I tried the convenience of Graze.
I have been on a diet for about two months and am trying to lose 30 lbs. I have used graze as snacks during the day and find them delicious. Many look very unusual but once you start eating they are very good.
I adore getting small, healthy, and very tasty snacks every month or so. I would definitely recommend you try all of their dried fruits! However the soups are always a little harsh and never really taste like the kinds of soup they reflect.
I adore this service because the term of delivery was really fast and snacks vere pretty tasty. However, I am ready to pay more if only they were more natural.
Answer: Yes they will and then it'll be next to impossible to get him to stop charging you'll have to report your card lost to the bank and get a new card
Answer: No give it a miss, you will spend much time trying to stop the payments, the so called free box is the carrot to tempt you it's far from free.
Answer: No its not safe to put in your credit card or bank info. Its very difficult to cancel the auto shipments
Answer: Don't just cancel, remove your payment method. I got charged after canceling. I canceled the day i received my trial box. They have no phone number to contact. Only email. After canceling, when i click manage frequency or pause boxes, it reloads the page, so i have now removed my card. These snacks are small and under 300 calories. Some only 100 calories. $14 for 8 snacks isn't a good deal and they expire pretty quickly. I wouldn't pay $1 per snack. Because i cancelled, i didn't even get to pick the snacks i unauthorized the charge for. Got two of the same crap beet snack sent. Will not be eating the coming box and expect a full refund and cancellation with cancellation email.
Answer: Hi Denise, What a great idea! Thanks for using our service this lovely way:) Snack preferences are entered when logged in, so if you provide your niece with the email and password combination you entered, that will grant her access to this. You could alternatively log in yourself and do this with her or on her behalf if you prefer. I'm sorry we don't have a more simple process for gift subscriptions just now. This is definitely something we'd love to work on in future, so that more and more folks can spread the love with graze! For now, I hope this does the trick for you both - and if you'd like any extra detail or assistance, just drop us an email at hi@graze.com :)
Answer: Hi Doll, we're sorry to hear that you're having some trouble cancelling your subscription. We don't require card details to be entered when going through the cancellation process. With this in mind, we recommend that you email us at hi@graze.com, so we can lend a hand with this. Our team look forward to hearing from you.
Answer: Hi Janet, you can find full cancellation instructions here: https://us.help.graze.com/hc/en-us/articles/360000332497-how-do-I-cancel-my-ongoing-subscription- Alternatively, you can email our team at hi@graze.com and we'll cancel your subscription for you :)
Answer: Hi Esther, you can find full cancellation instructions here: https://uk.help.graze.com/hc/en-gb/articles/115000308849-how-do-I-cancel-deliveries-of-my-subscription-boxes- Alternatively, do feel free to email our team at hello@graze.com - we'd be happy to assist further :)
Graze has a rating of 3.6 stars from 3,006 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Graze most frequently mention healthy snacks, customer service and snack box. Graze ranks 1st among Meal Delivery sites.
Hi Debra, I'm sorry to hear that you've had some trouble cancelling your orders. We will only ever take payment if you keep your subscription active, but you’re welcome to cancel at anytime.
Our customer service team are always happy to help with any queries and cancellation requests. You can reach them directly at hi@graze.com or via the contact form we have on our site on our "get in touch" page: https://us.help.graze.com/hc/en-us/requests/new?_ga=2.109697217.599761666.1542886601-647581900.1542886601
We respond to all messages as soon as we can, so it may be possible that your email never reached our team. So we can resolve everything for you, and clarify any misunderstandings, it would be great if you could contact us again via the options listed above. Thank you.