My wife signed up for introductory offer. After trying their mediocre products she attempted to cancel any further orders/shipments. They will not respond and keep charging up to $40+ each month. They do however send a very small Cracker Jack size box of yuppie snacks. My 100 lb lab doesn't like it and that's unheard of for him. BUYER BEWARE
Hi Debra, I'm sorry to hear that you've had some trouble cancelling your orders. We will only ever take payment if you keep your subscription active, but you’re welcome to cancel at anytime.
Our customer service team are always happy to help with any queries and cancellation requests. You can reach them directly at hi@graze.com or via the contact form we have on our site on our "get in touch" page: https://us.help.graze.com/hc/en-us/requests/new?_ga=2.109697217.599761666.1542886601-647581900.1542886601
We respond to all messages as soon as we can, so it may be possible that your email never reached our team. So we can resolve everything for you, and clarify any misunderstandings, it would be great if you could contact us again via the options listed above. Thank you.