Graze

I went from a huge fan of Graze to hating them, thanks to their horrible customer support. I sent 10 boxes as gifts to some people because I loved Graze. A few weeks later I didn't hear a word from anyone, and I found out Graze didn't tell them who the gift was from! When I contacted support they could not have cared less about fixing it or even improving their process. They pretty much told me it was my fault, and refused to escalate the issue. You would think someone who just sent 10 gift boxes would be more valued. Good job turning a subscriber and fan into an enemy!

I'm so impressed with the quality of Graze's products and customer service! I am currently on the option to receive snacks every two weeks, and its perfect for work and general life on the go. I love that they hand pick the snacks so I'm always surprised, but I get to tell them exactly what I don't want in my packs!

I recently ordered a set of snacks that was unfortunately sent to the wrong address (not Graze's fault), but the customer service agent Mary not only helped me fix my address but sent a completely new order to the correct address! I was so impressed with her kindness and professionalism, it has definitely made it even easier to continue buying from Graze in the future.

I've really enjoyed getting Graze boxes each month. The variety in the eight snack box has been awesome--I haven't gotten anything twice yet. My only disappointment was regarding a sharing box that, of the five bags of snacks, only was of two different snack varieties. I contacted customer services and they responded promptly and replaced the box free of charge. I was very pleased with their willingness to resolve the issue. I have recommended Graze to may of my friends and coworkers. I'm a snack person, so having a large variety that are pre-portion controlled, is perfect for me. As far as value goes, I find it to be worth-while, but I'm only getting one box a month, thus only spending $12/month, and most of the items on their snack list are things I can't get in the grocery store or make on my own.

First of all, I LOvE when those little brown boxes show up in my mailbox! Each week I can't wait to see what I get to try next! I work crazy hours and almost never have time for breakfast so I usually just grab the whole box and have crunchy little snacks throughout the day! The individual snack packs are also very purse-friendly ladies! Tough packaging holds up extremely well in my monster bag!
All in all, I've been very happy with my experiences!

I'm subscribed to Graze as a gift for my mom. She was recently diagnosed with diabetes and has to eat something about every 2 hours to keep her blood sugar regulated. She is a busy lady and doesn't always have time to prepare diabetic friendly on-the-go snacks for herself. Graze answered all of this - Carb counts are low, snacks are individually pre-packaged AND they are delicious, the subscription frequency is flexible and easy to pause if needed, the Graze website is very user friendly, it's relatively affordable, and I'm just thrilled about how much my mom enjoys the snacks, and I feel good knowing they are healthy for her too.

We absolutely love everything about Graze - from the excitement of waiting for our boxes each week to enjoying the new snacks we receive and rating them. I started my weight loss journey a month ago and throughout this time, my Graze box have kept me snacking healthily and proportionately. I have also recommended them to family and friends and even had somebody sign up using my rewards code! Now, the only thing I would add is the option to be able to track your box. I see that they have tracking numbers when they come but haven't found the option to actually be able to track them. Other than that, you guys are perfect as a whole. I really enjoy being your customer!

I've been very happy with Graze. I am also sending orders to my son and niece at their respective colleges and the customer service person was very helpful in explaining how I could ship orders to multiple addresses. I like that the price includes the shipping costs too--no hidden charges.

I'm very satisfied with the quality and selection of snacks--my biggest problem is keeping my boyfriend away from the box and leaving some treats for me!

The snacks are delicious, high quality & very satisfying. Love getting them shipped right to my home. Like getting a surprise gift each time--I can't wait to open my box & see what's inside! Convenient sizes to take to work. Only one snack I didn't care for out of all I received.

My experience with Graze has been great! I loved getting that first sample box free, it definitely made me want to continue the subscription. I'm glad that I can tell them not to send me products with milk in it and I love rating the snacks. It's so easy. Everything I receive is delicious! I can't think of anything negative to say. Maybe the only thing I can think of is not being able to track your package. I wish there was an email they would send out letting you know that your box is on its way with a tracking number. But it's not necessary.

I've been receiving graze boxes for a few months now. They have a wide range of snack choices so each box is different from the previous one. I also love that I can change or delay delivery of an upcoming box. This way I can enjoy each box and not get worry if I am going on vacation and won't finish one before another arrives.