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GoodRx

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Tennessee
13 reviews
37 helpful votes
Follow Angie S.
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GET THIS CARD!
September 11, 2018

I did not believe this FREE card would save me money on my prescriptions, I was wrong! I had to pick up 3 prescriptions that were going to be $100, I paid $49! I save an average of $20-30 dollars on each prescription, depending on the actual cost. I am so glad I used this card/

Date of experience: September 11, 2018
California
1 review
3 helpful votes
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Pharmacies do not like using the GoodRx card very much. Better to go with a more reputable card that has been around for a while, such as UNA, or California RX card if in CA. Pharmacist i spoke with is it is their prefered card and easiest to use. They just ran or up on the spot with a number the pharmacy already had, and all i had to do is ask if they could help with price. Saved around 50% this time, and have higher and lower savings other time with it. Looked then up online and you can print a card, and look up pricing, without giving personal info.

Date of experience: June 27, 2017
GoodRx R. GoodRx Rep
over a year old

Uh... GoodRx works exactly the same way, but actually saves more. If you're having issues, please email help@goodrx.com.

Illinois
1 review
9 helpful votes
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Crooks
August 22, 2016

Why do you think it is acceptable for a pharmacy to have to lose money on nearly every prescription they process in addition to a $3-15 pullback? You forget they are a business as well but people don't care about that. The reason that pharmacies don't accept these coupons half the time isn't because they don't care, it's because if every RX they sold lost money they would be closed fairly quickly.

Date of experience: August 22, 2016
GoodRx R. GoodRx Rep
over a year old

Hi Jank - Thanks for your feedback. Some responses:

1) Virtually every pharmacy accepts GoodRx, and we consider most pharmacies our friends - they make more money than the typical insured customer, and the uninsured (or underinsured customer) still gets a fair price.

2) Pharmacies do not lose money when consumers fill using GoodRx. As we said above, our prices are on average equal to or higher than insurance prices, so that's a good thing for the pharmacy, right?

3) Pharmacists seem to be doing pretty well - the average pharmacist in America makes well over $100k/year, and pharmacy owners do even better. My source? Pharmacy Times. Here's the link:

http://www.pharmacytimes.com/contributor/alex-barker-pharmd/2016/04/2016-pharmacist-salary-guide/

Be happy to discuss further - please email help@goodrx.com. I think you're picking on the wrong guys here.

Texas
1 review
9 helpful votes
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I didn't know if this would actually work, but the medicine price was 1/3 of what I would have to pay otherwise, so I decided to try it. I read the mixed reviews and thought it may be a hassle, but for me, it was really easy. Walmart was the cheapest pharmacy for my medicine, so I called them and asked them if they'd take it. The lady who answered said, "Oh yeah, those discount codes work." and didn't seem wary of it at all. So I went in, still unsure. She put in the prescription, keyed in the code and the amount was exactly the same as what was on the website. So I've only tried it once, but it worked. Also, the lady in front of me in line was using it too. She said she has done it quite a bit - at Walmart and Kroger - and had never had any trouble at either, so i found that encouraging. I just thought I'd post for those like me who were worried that it was a scam or that the price would be 3x as much when you got there.

Date of experience: September 15, 2016
GoodRx R. GoodRx Rep
over a year old

Thank you for sharing!

California
1 review
1 helpful vote
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I ordered an elective prescription from my doctor, it was for 90 days and Walgreens wanted $1200, with insurance it was $450, with GoodRx it was $23. I want to personally thank GoodRx for providing this service but am afraid they will get hosed once more and more consumers use this service and the corporate entities change their minds about how this formula saves consumers money.

Date of experience: April 8, 2020
GoodRx R. GoodRx Rep
over a year old

Hello Jeff! We are so happy that we are able to help you save so much on your prescription! Feel free to let us know if we can help you with anything in the future!

New Jersey
1 review
7 helpful votes
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Bogus Coupons
February 16, 2016

A doctor told me to try Good Rx for two of my prescriptions that were costly. I printed out two coupons and took them to Publix which showed the best price for the Good Rx prescriptions. The pharmacist said the coupons were bogus. One medication they did not even carry and the other coupon price was false. The pharmacist said to me, "I do not know where they come up with these coupons, we do not honor these."

Date of experience: February 13, 2016
GoodRx R. GoodRx Rep
over a year old

More than 3.5 million people use GoodRx to save on their prescriptions every month, and every coupon we display is based on current contracted relationships with pharmacies. In our experience, SiteJabber attracts the very, very few people who like to write negative reviews and, more importantly, these reviewers rarely respond when we attempt to help them resolve their issues (which we can!). So... we don't respond to comments here any more. We'd really like to help anyone who has an issue with GoodRx. Please email info@goodrx.com if you'd like help. Thanks.

North Carolina
1 review
3 helpful votes
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Highly upset
July 19, 2016

Suprising to know i could get some of the meds i have been paying higher prices for until i went to selected pharmacy which was walmart in my town and was told they do not accept the good rx which was a pharmacy listed am totally shocked. After reading some of the reviews they are basically saying the same things no acceptance. What a joke

Date of experience: July 19, 2016
GoodRx R. GoodRx Rep
over a year old

GoodRx coupons are contracted with Walmart - the pharmacist is simply wrong and telling you incorrect information. We can help - please email help@goodrx.com. It's disappointing if Walmart is not honoring a contract they have agreed to accept.

Pennsylvania
1 review
1 helpful vote
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I used the app at Walgreens and cut my price in half. My prescription was for an antibiotic and two different pain meds. The price went from $50 to $21. I think it really depends on the medication and where the discount is used. My experience and savings have been exceptional.

Date of experience: April 24, 2019
GoodRx R. GoodRx Rep
over a year old

Thank you for sharing your experience with GoodRx, Chris! Happy to hear we were able to assist.

Texas
1 review
0 helpful votes
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WHAT A FIND!
August 20, 2017

For almost a year I have been paying $150.00 for my dogs prescription I was at my dogs groomer and she had a display holding GoodRx cards. I grabbed one and took it to Walmart when I refilled the next arc. Not expecting much...
The price dropped to $47.00! My day was made!
I'm still suspicious there's got to be a catch. But I'll live with it!

Date of experience: August 20, 2017
Pennsylvania
1 review
1 helpful vote
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A script was going to cost me $240. Looked it up on GoodRx and it told me $108 at CVS. I called them to save myself the embarrassment and they told me they accept GoodRx coupons. I went into CVS and it was $108! They told me it has to be a script at the store. It can't be mail order. Another caveat is this $108 will not go towards my deductible. Not sure I care about that though.

So far so good. I have insurance. Our company just switched to a plan where we pay 100% of scripts and doctor bills until we meet our individual deductibles. 4 scripts my wife and I used to pay about $50 for were going to cost us $1,000. Crazy.

Try GoodRx. I will again.

Date of experience: March 30, 2018
Maine
3 reviews
29 helpful votes
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I am not sure what this site or company is all about. I have checked their pricing and it is all wrong. When I contact them they indicate that they have not updated their pricing. I have attempted to utilize their coupons three times and each time it has been declined by the pharmacy with the comment that the coupon price is lower than their cost so obviously they cannot honor that price.
I honestly think this is a scam, not something when it comes to life saving medications.

Date of experience: June 2, 2018
GoodRx R. GoodRx Rep
over a year old

Hi. More than 8 million people use us to save each month, and we'd like to help you too. Our prices are accurate. Would you mind emailing help@goodrx.com so we can assist you? Sounds like there's some confusion here, and we're quite good at sorting it out.

Indiana
2 reviews
2 helpful votes
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Looked up my medication on the GoodRx website, found a price at Walmart over $100
Less than the price quoted by my local walmart pharmacy the previous day. Printed the coupon took it back to the same walmart pharmacy and they filled my prescription for the GoodRx price. No questions asked. I am so happy. I am telling everyone about GoodRx.

Date of experience: February 23, 2018
Massachusetts
2 reviews
0 helpful votes
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Save $75
May 29, 2020

My dog has seizures so we had to put her on medication. I went to my normal cvs and it was $100 (a month) which i really couldnt budget for. Went on goodrx and saw at stop and shop it was $25. I would have never known that medication was different prices at different pharmacy's without this. Thanks GoodRX

Date of experience: May 29, 2020
GoodRx R. GoodRx Rep
over a year old

Hi Kendall, thank you for your review of GoodRx! I’m reaching out because we’d like to feature you and your experience so others can also learn how to save on their medications. We’ll also send you a free gift to thank you for your time! To submit a testimonial, follow this link: https://secure.boast.io/site/kudos/NH4FQZ

Louisiana
1 review
10 helpful votes
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Worth the try!
June 6, 2018

I had a prescription to pick up at Walgreens and the cost was $118! I started researching and found GoodRx and downloaded the app. I looked up the medication and it showed a card with several different numbers... member ID, Group number, BIN number, and PCN. I called Walgreens and asked if they take GoodRx coupons, they said yes! I asked if I could give her all the info over the phone and she said sure and got all the info from me. She then says ok that coupon brought your prescription to $52. I was so elated! Picked it up that evening and paid $52! Its definitely worth trying. This is not a scam! I was embarrassed to ask after reading some of the reviews but so glad I did!

Date of experience: June 6, 2018
GoodRx R. GoodRx Rep
over a year old

Thanks for the wonderful feedback.

District of Columbia
2 reviews
6 helpful votes
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Since Obamacare took effect I lost my prescription coverage at work. So I tried this website for the first time. It was easy to use, I found best price with coupon and downloaded app on my smart phone. Just showed pharmacy my coupon on phone and saved $40 off prescription price. I would highly recommend using GoodRX to save money on your next prescription.

Date of experience: April 14, 2015
Missouri
1 review
3 helpful votes
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What's up with the negative reviews? I've used GoodRx many, many times and only had a problem once. Using the card didn't get me as large a discount as using the coupon, but the pharmacist actually looked up the coupon price and honored it. Every single time I've used the coupon I got huge savings! I have no idea why some people would complain about this wonderful program, but don't turn away because of the negative comments here. I've saved hundreds of dollars through GoodRx. Maybe these people can't figure out how to use a coupon! And by the way, the website is very easy to use. One word of caution: Make sure you check the prescription strength and the number of pills. The coupon does need to match your actual prescription. (Maybe this is where some people went wrong? All you have to do is read, people. It's really not hard at all.)

Date of experience: November 30, 2017
New York
1 review
2 helpful votes
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Thanks goodrx. You just saved me $155. Girl at Walgreen didn't know if it would work, but she put in all the info from the coupon on my phone and the price went from over $170 to $16. I would suggest just asking them to put in the codes even if they having heard of it. Worked for me

Date of experience: May 12, 2016
Pennsylvania
1 review
4 helpful votes
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PharMacy: Giant. Printed a GoodRX coupon yesterday for a prescription I just got. Gave the pharmacist the scipt and coupon... she said OK, be about 15 minutes. Picked it up and low and behold it was a dollar less than the coupon! Here is the kicker believe it or not: price paid was $16.66. The regular retail price printed on my paperwork was $534.09. Im still stunned. Unbelievable.

Date of experience: May 12, 2018
Colorado
1 review
6 helpful votes
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False Avertising
July 8, 2020

The commercial is false. You have to go to the pharmacy that accepts good ex. Usually several miles from the location you are presently located at Just because you show a cheaper good ex price to the pharmacist doesn't mean they will automatically accept the cheeper price like the commercial advertised! Like most things found in today's TV, computer, etc marketing world, it's all deceptive crap! Welcome to today's world!

Date of experience: July 8, 2020
GoodRx R. GoodRx Rep
over a year old

Hi Beverly! We are so sorry for any inconvenience you have experienced with our services. We'd be happy to walk you through how GoodRx works. Please give us a call at 888-799-2553.

California
1 review
13 helpful votes
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It's a scam
October 29, 2014

It's a scam. They do not honor their advertised coupon price. My prescription price was double the coupon price and they said "oh we're sorry, the coupon for $180 is just an estimate". Since when something that costs double the coupon price an estimate? In addition, the pharmacy had a difficult time processing this.

Date of experience: October 29, 2014
GoodRx R. GoodRx Rep
over a year old

Sorry for the inconvenience. Our prices are based on contracted rates that pharmacies have agreed to accept. Thousands of Americans use GoodRx every day without an issue. Typically, if there is a problem, it's a pharmacist who either misunderstands or simply doesn't want to provide our discount to the customer. We'd love the opportunity to look into this issue for you and resolve on your behalf - we're quite good at it. Please email info@goodrx.com if you'd like us to resolve. Thanks.

Overview

GoodRx has a rating of 2.8 stars from 604 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GoodRx most frequently mention customer service, coupon price and discount card. GoodRx ranks 1st among Pharmacy sites.

service
74
value
74
shipping
18
returns
18
quality
55