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GoodRx

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Delaware
1 review
3 helpful votes
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For real
August 10, 2018

Simvaststin $38 cvs. Had transferred to Shoprite with GoodRx app. Only $9.78 90 days supply. Simply read the numbers from coupon. Quite a savings

Date of experience: August 10, 2018
Ohio
1 review
7 helpful votes
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No Savings!
November 8, 2017

Maybe I did something wrong but the prices GoodRx found for the Advair 250/50 that I use is 3x MORE expensive than what I pay: $367 for 1 mo. I pay $350 for 3 month supply!?

Date of experience: November 8, 2017
GoodRx R. GoodRx Rep
over a year old

That’s correct. Advair is a brand drug and it’s hard to find good savings - although we do offer manufacturer coupons and other savings tips. We save tons on generics and we can help a bit on brands when you don’t have good coverage - it appears you have very good insurance and, in this case, you should use it!

Arizona
1 review
10 helpful votes
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ADVIR HFS IS 423.00 AT WALMART GOODRX STATES ITS ONLY 123.00 AT WALMART THE ACTUAL COSTS AT WALMART IF 418.00 BEACUSE NO ONE GUARANTEES GOODRX PRICES GOODRX IS A LYING SACK OF GOOSE CRAP!

Date of experience: April 16, 2019
GoodRx R. GoodRx Rep
over a year old

We can fix this situation for you. Please call us at (888) 799-2553 for assistance.

California
1 review
1 helpful vote
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Not what it claims
June 1, 2020

Did all the rquirements theough good rx, pharmacist never got $#*!. Just a bunch of bs. Dont waste your time

Date of experience: June 1, 2020
GoodRx R. GoodRx Rep
over a year old

Hi David! We sincerely apologize for the trouble, and would be happy to reach out to the pharmacy on your behalf. Please give us a call at 888-799-2553, and we will investigate immediately.

New Jersey
1 review
0 helpful votes
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Thank y​ou ​G​o​o​d​R​x​ ​f​​​o​​​r helping me with a​ Medication!
Incre​​​​​​​​​​​​​​​​​​​​​​​dible break on my cost!
Keep up the Fantastic Work

Date of experience: February 11, 2023
GoodRx R. GoodRx Rep
over a year old

Thank you for the kind words, Jeffrey!

Oregon
1 review
0 helpful votes
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Walgreens
April 3, 2020

I ask why does Walgreens not accept GoodRx Boaz al. *******. They do not! Amoxicillin 875 MG Tables.

Date of experience: April 3, 2020
GoodRx R. GoodRx Rep
over a year old

Hey Jerry! We're so sorry to hear that you had an issue using GoodRx coupons at your Walgreens Pharmacy. We would be more than happy to reach out on our behalf. Please give us a call at 888-799-2553, and we'll investigate immediately.

Oregon
1 review
0 helpful votes
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I am a tourist in the US, got a really bad rash on my skin, nothing OTC worked so I when to a clinic and paid 82 bucks for someone to give me a prescription for Nystatin and triciamcilonone (?) that costed (out of pocket) $300.

I wanted to die.

I googled online to see if I could find a better price and found this, decided to give it a shot.

I went to another pharmacy, a Walmart one, and the cream costed $150, but with the coupon it went down to $67, they didnt have any problem to accept the coupon or anything.

The ONLY con I have to say is that even though the coupon said the cream will end up costing around $48 it ended up being $67, but hey, for a cream that costs $300 a 15mg tube I seriously think I can't argue here, and I didnt have to pay or subscribe or anything.

Please, give it a shot, it might help someone who's desperate.

-en espanol-

Estoy de turista aca en USA y me salio un sarpullido terrible y ninguna crema de la farmacia funcionaba, asi que fui a clinica y pague $82 para que me dieran un recipe de Nystatin con triamclonona (?) que cuesta $300.

Busque en internet a ver si habia un mejor precio y encontre estos cupones, pregunte en otra farmacia Walmart y la misma crema costaba $150, pero con el cupon termino costando $67, no me tuve que suscribir a nada ni pagar nada, y me aceptaron el cupon sin problemas.

Estos cupones de verdad ayudan a alguien que esta en una situacion dificil, aunque a veces no digan el precio que muestran en el cupon (mi medicina decia que quedaba en $48 pero termino siendo $67), es mejor que no comprar nada.

Espero le sea util a alguien mi resena.

Date of experience: May 16, 2017
Arkansas
1 review
2 helpful votes
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Real Savings
November 1, 2017

My subutex is cheaper. My adderrall is way cheaper and my Xanax. Good if u have no insurance! They back what they say most always.

Date of experience: November 1, 2017
California
1 review
0 helpful votes
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My total prescriptions was $120 and using Good Rx coupon I saved $80 and only pay $40 on my prescriptions I was so happy $$$

Date of experience: October 19, 2019
GoodRx R. GoodRx Rep
over a year old

Hello Susie--We are so happy to hear that we could help you save on your prescriptions! Feel free to give us a call with any further questions at 888-799-2553.

Kansas
1 review
14 helpful votes
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One of the reviews on this site stated that they trusted the GoodRx card because it came from their Doctor's office.

Don't let this influence you. I just got a whole packet of these cards in the mail with a holder so that patients could pick them up. I'm sure a lot of other doctors get the same thing. Some put them out without checking into them thinking they are helping their patients. I'm skeptical, so I look into things like this when the come across my desk.

It looks like most pharmacies DO NOT take this card. You may get a discount from some pharmacies; probably most likely because they GIVE you a percentage off to keep you happy, not because they've actually signed up for the card.

Interestingly, the company gets no money from you, the card user, nor do they get money from the Pharmacy. How do they make any money, you might wonder? Probably data mining. They get people to take the card, get them to go to their website, maybe enter some personal information and then they sell that information to other companies.

This company isn't really in the business of discount prescriptions. They are in the business of getting your personal information and selling it to whoever will pay for it, whether the buyer is legit or not.

If you want to use this card, go ahead and try. You might get a discount. You probably won't. It won't hurt (in most cases) to ask. But do not go to their website and give them any personal information. It won't get you a discount and you'll be giving them what they want for FREE.

By the way, I suspect some of the positive reviews here are "planted" by the company producing the cards. I doubt that many people have had a positive experience with these cards.

*********************

I have read the response by the company representative (below). I've called the local pharmacies in my area (Walgreens, Walmart, Albertson's, Medicine Shoppe.) None of them accept GoodRx.

I stand by my review.

The responses suggests that they have a "contract" with pharmacies. However, in most states a contract, by definition, to be legal, must contain one party giving the other party something in exchange for something in return. GoodRx does not help pay for medications. They provide nothing to the pharmacy. They also have no financial relationship with the "customer," the person buying the medication.

I still would like to know how this company can be successful, if they are not being paid by the doctor, by the card user or by the pharmacy.

Date of experience: January 4, 2016
GoodRx R. GoodRx Rep
over a year old

At GoodRx, we love doctors. In fact, a huge number of people come to GoodRx because their doctor recommends us. However, this doctor seems to just not like us. Unfortunately, virtually all of his claims above are simply wrong. We sent him a note to discuss, but he failed to respond.

Specifics:

1) Despite his claim, virtually every pharmacy in the US will take GoodRx discounts. Our prices are based on contractual agreements with pharmacies.

2) "Data mining"? Sorry, we don't sell our user's personal information. Simply false. It's a bit upsetting to see this doctor write something so completely unsubstantiated. Please provide proof if you think we're selling anyone's data for profit.

3) "You probably won't get a discount." GoodRx helps millions of people every month find discounts, and the average person who uses us saves a ton.

4) "We plant reviews". Sorry, wrong again. We're a small company who lives and dies on the trust and faith of the Americans who use us. You may find it hard to believe, but most people who use us actually like us. Love us, in fact.

We're disappointed when people, especially doctors, make silly claims because they're simply having a bad day. We're happy to have a dialogue with anyone who wants to know more about drug prices and how/why we do the things we do - we have nothing to hide. We hope that the reader will understand that just because someone has taken the time to make up lies on the Internet doesn't make it true.

Thanks for listening.

Massachusetts
1 review
0 helpful votes
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Useless
June 8, 2021

The clerk at CVS finally stopped faking trying to take goodrx, I ended up paying full price for a much needed asthma inhaler.

Date of experience: June 8, 2021
GoodRx R. GoodRx Rep
over a year old

Hello Daniel! We are so sorry to hear about the trouble you experienced at CVS pharmacy. Please fill out this secure form if your prescription is on file at the pharmacy so that we can look into this for you immediately: https://bit.ly/3ltXMbx

Texas
1 review
0 helpful votes
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Absolute garbage. SCAM COMPANY. Nothing but cheats, and liars work here. Not sure how ANYONE has ever had a good experience

Date of experience: April 12, 2022
GoodRx R. GoodRx Rep
over a year old

Hello M. W. We are sorry you had a bad experience with GoodRx, if there is something we can assist with please reach out to us through the app or give us a call! We can be reached at 855-487-0694 anytime Monday through Sunday, between 8 AM to 7 PM CT. Once again we apologize for the poor experience.

Pennsylvania
1 review
7 helpful votes
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Went to Shopko in Freeport il and they said it was a scam and would not honor coupon.

Date of experience: April 30, 2015
GoodRx R. GoodRx Rep
over a year old

Sorry for the inconvenience. Our prices are based on contracted rates that pharmacies have agreed to accept. Thousands of Americans use GoodRx every day without any issues. Typically, if there is a problem, it's a pharmacist who either misunderstands or simply doesn't want to provide our discount to the customer. We'd love the opportunity to look into this issue for you and resolve on your behalf - we're quite good at it. Please email info@goodrx.com if you'd like us to resolve. Thanks.

Oregon
2 reviews
5 helpful votes
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RIP OFF
October 28, 2017

WENT TO WALMART FOR GOODRX PRICE AND PRESENTED THEIR COUPON, NO DISCOUNT, PRICE WAS ALMOST DOUBLE WHAT GOODRX ADVERTISED. OCT 26 2017

Date of experience: October 28, 2017
GoodRx R. GoodRx Rep
over a year old

Hi Roy - our prices are very accurate, it’s possible you looked up the wrong prescription dosage / form / quantity or there was an error at the pharmacy. We want to help. Please email help@goodrx.com and we’ll make it right.

Florida
3 reviews
2 helpful votes
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TELEHEALTH
May 31, 2023

THEY USE INEXPERIENCED NURSES TO PRESCRIBE MEDICATION...LOW CLASS COMPANY THAT DOES NOT USE DOCTORS!

Date of experience: May 31, 2023
GoodRx R. GoodRx Rep
over a year old

Hello Joe, GoodRx Care has a large team of providers with varying backgrounds; from nurse practitioners to doctors of osteopathic medicine. Providers provide Care services commensurate with their scope of practice. If you would like to learn more about our providers please click the link below. However, If your GoodRx experience as not what you expected, we would be happy to look into as part of our 100% Satisfaction Guarantee. Just send us a message through your GoodRx Care account! We are available Monday through Friday from 6am to 7pm PST, we have delayed hours on the weekend.
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Georgia
1 review
2 helpful votes
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I PAY $114 A MONTH FOR MY MEDICATION THAT IS OVER 300 ELSEWHERE, GREAT SAVINGS, I CANNOT DRIVE WITHOUT MY MEDICATION, SO GRATEFUL FOR GOOD RX

Date of experience: July 30, 2018
Kentucky
2 reviews
2 helpful votes
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Filled 2 prescriptions at CVS for Nadolol using GoodRX coupons, saving hundreds of dollars. Have not yet tried using the GoodRX card.

Date of experience: June 16, 2016
Michigan
5 reviews
7 helpful votes
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Extremely helpful
January 7, 2016

They list multiple pharmacies and allow you to specify dosages and quantity.

Date of experience: January 4, 2016
Florida
9 reviews
18 helpful votes
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Sadly, had to rewrite my review! But I'm going to rewrite it, for the simple fact the "GoodRx Representative" was really rude under my last review! Just because I'm being very honest about my mother experience, with the site concerning her "high blood pressure medication"... Everyone isn't going to have a success through them, and why get mad over that? It is what it is really. My mother pays a good amount for her high blood pressure medication, and it seems the price goes up a few months! Especially, when it's time to do a refill on her medication, she's paying a different price for them each time. She wanted to get at least a discount, so I'd mention to her GoodRx, didn't bother to check out reviews good/bad at all, I was going by the commercial on tv instead. Went to the site and put in her Rx brand for her high blood pressure medication. She get's 30 tablets that lasts her a month, and the price that was on GoodRx for that particular pill, was way higher than what she already pays now (at the time)! It wasn't a discount at all, the cheapest or close to being less pricey, was over 30 tablets and she didn't need over 30! Her Rx is for 30 tablets a month from her doctor. I was disappointed and had to let her know, that she'll be coming more out of pocket, using GoodRx! Eventually, she had to change her high blood pressure medication, to something she could pretty much afford! Which was to go for the less generic brand, instead of the actual brand pill. Luckily I'd given it a 1 star, I don't appreciate nobody, telling me what my mother has gotten. If her high blood pressure medication was less expensive, I'd wouldn't of mention GoodRx to her, for her to check out! And she wouldn't need to go through GoodRx, to get a discount if her medication was less expensive... Wouldn't make sense to attempt a discount, if the Rx that you need is less expensive! And also what you can truly afford. If this would of worked for her, I'd wouldn't had no problem giving the company 5 stars. But this didn't work and it was more disappointing, to know GoodRx really didn't give her a good deal/discount, on the medication she needed. That was way too pricey for her to afford. In ways it's very misleading. But hey, if it works for others great! It just didn't do nothing for my mother.

Anyway... Only thing that isn't pricey about GoodRx, is the Rx for animals surprisingly it's less cheaper, to get a discount for my dogs Rx's through them. Instead of going through the vet! Far as Rx's for your own needs, it was just a little too pricey for my mother to use! Just didn't work for her, and that's our opinion/experience.

Date of experience: May 27, 2017
GoodRx R. GoodRx Rep
over a year old

Our prices are very often lower than co-pays. So just to be clear... you're giving us 1 star because your mother already gets great prices on her medication, thus we're terrible? Gee, thanks.

Ohio
2 reviews
3 helpful votes
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Got my RX for $138, without Good Rx it was over $800. I was actually shocked it work!

Date of experience: April 5, 2016

Overview

GoodRx has a rating of 2.8 stars from 604 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GoodRx most frequently mention customer service, coupon price and discount card. GoodRx ranks 1st among Pharmacy sites.

service
74
value
74
shipping
18
returns
18
quality
55