GoodRx

I use GoodRX because I do not have insurance sadly. Each time I order a prescription refill I have to call the Pharmacy after i submit my order online to provide the GoodRX information to my prescription so it is filled at the correct price. If you wait until you are at the pharmacy you will have to go to the line for new prescriptions so they can put that information in to the system and redo the label on your already ready prescription. Then you have to wait for about 10-15 minutes before you can go back in the regular line to pick up your prescription to check out. It is a royal PITA! But... it does save money for those of us without insurance it is a God send.

My prescription, no insurance, went up from $37 to $171.50 OVERNIGHT. When I asked Kroger pharmacist why, he just about laughed in my face and said I could check goodrx for a better price! Well, Kroger had a better price until KROGER started checking goodrx to be CERTAIN Kroger didn't change too little... Same stuff was $26 in 12/16, went to $37 in 1/17 - always expect a price hike at first of year - then $37 in April, then $171.50 the next refill in April when they pretty much stated outright their price went up due to desire to match the "lowest" price on goodrx. Goodrx caused my prescription to become out of reach for me on required medication. I will have to do without because I need to eat and have gas for car, and pay taxes... Won't be good for me and there are NO alternative products that work, so tough for me I guess while Kroger rips everyone willing to do without food off to raise there profits.

I recently got a prescription from Walgreens using a good rx coupon and on the website it states one from of the prescription with something added is 60 some dollars and one with out it is 40 some dollars. Walgreens is charging me the price of the prescription with sometsomething added instead of the price of the other one with nothing added. When I called Walgreens to find out why they stated that good rd doesn't know their prices and that they were wrong. At this point in time I don't really care about the 20.00 dollar difference it is the point don't put something out there that lies

Not working at Walmart any longer, and when I called Good RX they said Walmart has their own discount and are the only Pharmacy that can deny anotherdiscount card. This is not true on many levels and Good Rx offered me no help at all. I cannot afford the high prices they sometimes charge for my blood pressure meds and the price fluxuations are maddening... And most of the time unaffordable for low income people like myself. Walmart was down right liars and Good RX gave me no help when I called.

I was picking up my prescriptions at HEB pharmacy and one of them was about $140 for a 90 day supply of a Beta Blocker that I take. So I asked the pharmacist how much on GoodRx and he said it was $40 something. I figure I saved about 70%-75% just for asking. This is the 2nd time I have saved on this same prescription.

I decided to give GoodRx a second chance, and they failed as badly as they did the first time. Clearly their providers jump to your drug database before reviewing your medical condition. I have MS which causes chronic UTI's. Maybe their providers aren't well-trained in that area of medicine. But My former urologist retired during covid thus I've used online providers for this ongoing issue. I was put on long-term antibiotics by my urologist at that time and instructed to always take my antibiotics as soon as I feel a UTI starting. Now, the first time I used GoodRx the provider refused to prescribe the antibiotic I felt comfortable using. This time the provider told me to go to urgent care, even though I don't have a fever or back pain, yet! So I just paid GoodRx, but now I should pay urgent care, too? GoodRx gets people to take their yearly savings plan, but when you need to use their service they don't treat you. Believe it or not GoodRx, not everyone is out to scam for drugs, people do have real chronic conditions that require refills many times a year! Unlike GoodRx scamming people out of money for a useless monthly fee!

I was trying to get a non-narcotic prescription filled for a friend of mine who has no insurance and no money to get a $200 prescription of Colchicine filled. I followed the directions, took the coupon to Walgreens and the pharmacist spent over 20 minutes trying to validate the coupon. I was never able to use it. The pharmacist went on to tell me that a huge percentage of these third-party prescription fillers are just scams. It was a huge waste of time and I was so disappointed that I wasn't able to save my friend. The site quoted an $80.21 prescription price. What a joke.

I checked GoodRx site on 12/20/22 for price on Dexilant for 90day supply and found price considerably cheaper then what my insurance charges —insurance cost 235$ Goodrx *******@tops pharmacy 150.05. I received coupon email and the pharmacist ran the coupon thru and cost was over 600.00 $$ on 12/22 with same GoodRx coupon. I called GoodRx to complain and was told their prices " fluctuate " day to day and they would not honor coupon—just a another scam!

About 4/5 months ago I took the GoodRX discount card to Sam's Club and was informed at the time that they were no longer accepting ANY discount card programs that they were having issues with not receiving reimbursement from these plans. The pharmacist said that they still have to pay the price that they are charged to order the medication that they do not "negotiate" on a price, especially that has anything to do with working with the discount programs. I used Blink Health today, which you pay for online prior to going to get your meds. They honored the card today only because I had prepaid but was again informed that the Board for Sams and Walmart are adamant about them using discount script programs from anyone. They will match and beat prices from their competitors but that is the only time that they will give any discounts.

Through the company goodrx purchased, rxsaver, I printed out a coupon reading $40.60. When I presented the coupon for purchase I was told the price is $55.90. I then called goodrx and explained my situation. The goodrx agent told me she'd call CVS and call me back, which she did about 20 minutes later. I expected her to tell me to go back and pick up my medication at the price of the coupon. Instead she said I had to pay the higher price. Even though she saw the coupon at the lower price, she said there was nothing she could do to get the coupon to function at that price. Very frustrating and time consuming.

Friday evening I tried to have an urgent care visit with GoodRX. I have a UTI, but am between docs. I gave them all my information and their web site told me my RX was sent to my pharmacy.

So today I called my pharmacy to have the RX delivered and they haven't got it! I have worked on this for six hours today! I have been in an endless loop of the worst customer service I've ever had in my life. It was just pathetic. They need to GTFO of healthcare!

I never got my prescription from them! I used a different online urgent care and got the SAME RX in 45 minutes. Stay away from GoodRX Care!