My wife received a prescription for a new dementia med last month. CVS is our local pharmacy and the Dr's office electronically transmitted the prescription there. We are in one of the Medicare Advantage plans (Humana PPO) and the med was not covered well, resulting in a $386. Bill for a 30-day supply.
Today, after finding and registering at GoodRX, I paid $189. At Walgreens for her 2nd 30-day supply, utilizing the GoodRX discount. I had seen this same med as cheap as $117. At Walmart in previous weeks but apparently the pricing can change frequently- and wildly- as Walmart currently wanted $389.
So... use the handy search feature on the GoodRX website (where you'll get pricing), be ready to shop at different pharmacies and have your prescription in-hand so the pharmacy can give you an up-to-the-minute quote for your med. The savings really can be worth the additional trouble.
Maybe I should have been more skeptical for their advertisement on their web. I just couldn't make a doctor's visit on the same day to treat possible UTI symptoms (mild). I knew I had to be on the meds asap as I had experienced the pain etc before. After three days past, I didn't get any meds. All they said was to get a OTC test kit. No follow up nothing and my condition got worse. I will never sign up for them.
I needed a prescription for Biaxin, and yes I know I can get it generic, but I do not want generic drugs that come from foreign countries where you don't know what you get... plus my doctor agrees with me to stick with brand names. I went to my local drug store and the brand biaxin was ridiculously expensive. I used goodrx and found that CVS.com had it for 50% less. Obviously I can trust cvs and so I saved myself considerable money. What goodrx.com is useful for is figuring out which drugstore carries the prescription for the least amount of money. Sure you could call all of them but that would take forever. It is so easy to save money.
Happy we could help!
Sacm, avoid at all possibilities. They stole my money and gave me chalk tablets which have no active ingredient at all. I ended up taking 2 strips and it did nothing I recommend (presspharmacyshop.com) cause the are reliable.
My agent Michael was the absolute best. My pharmacy overcharged me and used the wrong coupon. I called GoodRx and got Michael, very patient, professional and understanding. He called my pharmacy and made sure the error was corrected. He then called me back (as he promised) and gave me pointers on how to prevent being overcharged. Best customer service ever, thank you Michael!
I've used GoodRx about 18 times now and it's always worked great! I just print the coupon on my printer and take it to WalMart, Target, CVS, or Kroger (depending on who's the cheapest). I've never had a problem. One prescription I filled (90-day supply) was $470 and I got it through GoodRx for only $180! I love GoodRx!
My insurance company decided this year that they would no longer pay for my Fioricet which I take for migraine headaches. I have been taking this medication for a long time and it works well for me. I do not abuse it as 30 tabs last me over a year, but I guess the insurance company wants me to waste my time going through a trial and error of new drugs to see what cheaper medications will work for me. Not going to risk possible side effects of a new drug. Took the prescription and Good RX coupon to CVS and they took it without question. Cost was 16.95 which would have been around 35.00 without the coupon. Not a scam! Thanks GoodRx.
A couple weeks ago I left goodrx a bad review. I decided to try them one more time. I had an Rx for 90 Ambien 1 MG. Goodrx showed a price of $9.92 at my local walgreens drug store.
I printed the coupon and headed to Walgreens. Sure enough I got them for $9.92 just like goodrx was showing. The pharmacist punched in the information and he said "Wow that is quite a discount!" The cash price without goodrx was $130.00
My previous problem with goodrx was at WALMART! Perhaps walmart was the problem.
I'm thoroughly satisfied with goodrx and highly recommend it.
I looked up reviews of goodrx before trying them out, and wanted to post a review after trying them yesterday. I ended up signing up for gold since I'm between insurance for a few months and it looked like better discounts. The rep at Jewel-Osco knew what it was and they had no problem setting me up. I got a one month supply of generics - wellbutrin and zoloft for $25! (I'd priced them out on walgreens website and they would've been about $150 out of pocket). Highly recommend the gold, and going with one of the pharmacies they list.
Happy you had a great experience with us. Thanks for the review!
The coupon said it was an estimated price of $37 and change, I paid $47 and change. The pharmacist said he hated those coupons and had to try it 3 times before it went through BUT considering I had paid! $445.00! The month before for the same script, I'm thrilled. Still can't believe it.
Thank you for sharing!
Went to rite aid to fill a prescription with a goodrx coupon. Coupon said prescription would be around $135. Actual cost to fill was over $400. How is any company allowed to give people who can't afford their prescriptions false hope that they'll be able to afford a prescription?
We're sorry to hear about this frustrating experience, C.F.; the price you see online should be the price you expect to pay. Please give us a call so we may investigate and reach out to the pharmacy on your behalf. We can be reached at 888-799-2553, Monday through Sunday from 6am to 9pm CT.
I paid $12 on a perscription with a coupon through this site that my insurance was going to charge me $28 to fill. I called the pharmacy to confirm the legitimacy and the transaction went through great. This is definitely a good resource to have on hand when paying for drugs out of pocket.
Thanks for the kind words!
I have successfully used GoodRX for several years. This year my pharmacy says Goodrx has a 91 day fill limit at the pharmacy on my benazapril. The coupon indicates it is for 360 day supply, which is how I always fill my maintenance drugs.
When calling GoidRX customer service number, I get sent to "special offers" that sound exactly like the telemarketing calls we all try to avoid. You know the ones: Free $100 Walmart gift card. Special pricing on travel. I tried 4 times and never got close to anyone who resembled a human customer service representative. I will NEVER use GoodRX again. There are too many legitimate discount cards out there to put up with this garbage. I am very disappointed in GoodRX.
Hi Martin – thanks for leaving a review, and I'm sorry you went through such a hassle. Our customer support number should get you through to a GoodRx Advocate quickly during business hours (9AM-6PM CST). If you're willing to try again, please use this number: 888-799-2553. We want to make this right for you, especially since you've been such a loyal customer, so if you don't want to call, I can get someone to reach out right away if you shoot us an email (help@goodrx.com) with your name and phone number. Again, really sorry about this.
Dr. wrote a prescription not covered by insurance, so I googled it to get the best price. GoodRX offered a coupon, so called ahead to find out if the pharmacy accepted it. I was told they did. I also called a second pharmacy to find out how much the prescription would cost if I just walked in off the street with no coupon whatsoever. Bottom line, when I tried to fill the prescription using the coupon, the price I was asked to pay was THE SAME AS the price I had been quoted as the "regular/normal" cash price. Thinking the problem was with that particular pharmacy, I went to a second pharmacy and tried to use the coupon. Both places were asking the same price. I then called GoodRX, and their automated recording says that whatever price the pharmacy is charging is the correct price! They must get a lot of calls like mine. What a joke. Either a coupon is valid or it isn't. By any measure I can think of, this is called false advertising. Don't waste your time.
Hi there - We'd love to help, but something simply doesn't sound right here. Our prices are very accurate, and we'll tell you if the cash price is the lowest price on the site. We'd love to help resolve this if you're still interested - please email info@goodrx.com?
Walgreens in Alachua, FL refused to accept coupon for a hydrocortisone cream. Said it was below what it costs them. Tried CVS in High Springs, FL. Was told they would accept. Had doctor send prescription to CVS. When talked to them, said could not accept coupon. After calling GoodRX and complaining, I called CVS back and put pressure on them. After some consultation with the pharmacist, they came back bright and cheery and said they would accept coupon. My take on all this... be persistant. Make sure you have a card from GoodRX with group and membership numbers. Go in to pharmacy in person. Have pharmacy call GoodRX.
We're happy to help resolve any issues - just email info@goodrx.com.
Just wanted to say this company is legit. I refilled my prescription on Walmart's website and it came to $59.99. I called and spoke to the pharmacist and was advised that my insurance Express Scripts wouldn't cover a 30 day supply. I was mildly irritated but I didn't make a big deal about it. When I got to the pharmacy and was ready to pay the cashier asked me to wait a minute and went to another register, punched in some info came back and told me he applied a coupon and my cost would be $21.19. I just assumed it was a Walmart discount and I was so happy I didn't ask any questions. When I got home and looked at the receipt it showed the Good Rx coupon was used. So I just wanted to say thanks for saving me $38.80
Hello there! We are glad we were able to help you save on your medication!
I've been having extreme nausea and vomiting during my pregnancy, but my insurance doesn't cover any of the medications for it. I finally decided to pay out of pocket after a trip to the ER for dehydration, but I decided to check GoodRX before going to the pharmacy. I called Walmart (figuring they'd be cheapest out of pocket) and they told me the price was $95. I looked online and the price with a GoodRX coupon was $25. That seemed way too good to be true, but I figured how could it hurt to print it out and take it in. To be honest, I was sure that when I got to Walmart they were going to laugh me out of the place, but nope, they put in the coupon and my total was reduced from $95 to $25. Easiest money I've ever saved. I will definitely be using this service again. THANK YOU SO MUCH! Now I don't have to feel guilty every time I need to take the medication. You've really made my life so much better.
Our dog became very ill at the end of his life, the Good RX card helped us to save money on his medications that were only available at the Human Pharmacy. I am glad the medications made his last days as pain manageable as possible.
Thank you for sharing your pup's story with us. We're glad he was able to get some relief from the pain medications. Sending hugs and positive vibes to you, Alice!
I've been using Good Rx with good results for months. Today I pulled up the coupon and it showed my RX was $19.59 at my pharmacy. The pharmacy put the info in and it was $26.02. They verified the name/dosage/quantity were correct in the coupon. They then said this has been happening a lot lately. I called Good RX and they pulled the RX and my pharmacy up and said it showed too be $25.42.
This is ridiculous. I'll stick with Blink
Hi Lynn. Our prices are quite accurate, and this story doesn't seem to make sense. We'd love to look into it and also make it right by you. Please email us at help@goodrx.com if we can assist. And please note that other programs aren't accepted at many pharmacies.
Tried to use my coupon from a goodrx which was a recommended Publix. The pharmacist just smiled and said they didn't honor those goodrx coupons or cards.
Publix said they quit accepting goodrx over a year ago
More than 3 million people use GoodRx to save on their prescriptions every month. In our experience, SiteJabber attracts the very, very few people who like to write negative reviews and, more importantly, these reviewers never respond when we attempt to help them resolve their issues (which we can!). So... we don't respond to comments here any more. Please email info@goodrx.com if you'd like help. Thanks.
Answer: Yes we do. Just present coupon to save. Have a nice day
Answer: If you have any questions, we're here to help - please email help@goodrx.com and we'll get back quickly. Pharmacists have the discretion to honor or refuse controlled substance coupons, but most of them (like 99%) will take them, which is why we list them (and indicate that they may not be accepted). Hope that helps.
Answer: Hi Terry! You will need to present the coupon to the pharmacist, usually before, they fill a prescription. If you doctor's office is willing to do so for you then it may be okay, but we would suggest you present a new coupon each time you fill or refill. Sometimes our prices fluctuate and checking the coupons may get you a deeper discount. If you, or your doctor, presented a coupon and the pharmacist, for whatever reason, says the coupon cannot be used please give us a call at 1-888-799-2553, our Advocacy Team would love to assist you! Our hours are Monday-Sunday, between the hours of 8AM and 7PM CT.
Answer: Hi there - can we help you? Head to our help section for information on how we do business.
Answer: It takes very little time. Immediately after sign up you'll receive the information you need to purchase at our discounted rates.
Answer: Hi Shirley! We list coupons for Phentermine here: https://www.goodrx.com/phentermine Please be sure to update the script details and zip code to see prices for your area.
Answer: Please give our GoodRx support team a call at 888-799-2553, so they can contact the pharmacy regarding the price discrepancy, Steve. They're available Mon-Sun, from 6 AM to 9 PM CT.
Answer: GoodRx can be used in place of Medicaid as long as the two aren't combined. Please give us a call at 888-799-2553, so we can contact the pharmacy on your behalf. We're available Mon-Sun, from 6 AM to 9 PM CT.
Answer: Great question, Don! Since GoodRx compares prices at different pharmacies, there are sometimes lower prices with a GoodRx coupon. If you have a GoodRx Gold account, you are still able to use a GoodRx coupon if you find that it offers a better price for your prescription at a pharmacy in your area.
Answer: Hello there Anita, we're sorry for your frustrating experience at Walgreens. Please give us a call so we may investigate this and reach out to the pharmacy on your behalf. We can be reached at 888-799-2553, Monday through Sunday from 8am to 7pm CT.
GoodRx has a rating of 2.8 stars from 604 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GoodRx most frequently mention customer service, coupon price and discount card. GoodRx ranks 1st among Pharmacy sites.
Hi Hiromi, we’re really sorry to hear that your experience with GoodRx Care was not the best. Sometimes our providers feel the best care you can receive is from an in-person test. We do offer a 100% Satisfaction Guarantee and would be happy to refund your visit fee. Please give us a call at 415-237-1378 or send us a message through our message center in the app and we'll be more than happy to help.