Goodnight MacaroonReviews 213

Unfortunately, I purchased a handbag as a Gift for Mothers day. The bag WAS NOT as descried on their website. When I tried to return to Florida address where it was shipped, was told it had to go to HONG KONG which coat & paperwork are ridiculous. I returned merchandise to Florida as they agreed Pay pal is involved. This morning Pay pal denied my money, this company LIED & said they didn't receive, I have receipt to prove. DO NOT PURCHASE ANYTHING & NEVER USE PAYPAL

I ordered a pair of braided sandals that I saw on an influencer. They did arrive within a week or two, but the quality is AWFUL. It looks like a 5 yr old glued them together. I bought my correct size, but the straps were WAY too big. Honestly, I'm not trying to be offensive... but nobody could fit into these sandals unless they were 600 lbs. I'm not exaggerating! The top strap is SOOO big. The length of the footbed is right... but quality assurance is awful at this company! Don't BUY! To return shoes you only get store credit and you'll have to pay a TON of money to return it to Hong Kong! And whatever you buy with your "store credit" is non refundable as well. Don't waste your time or money on this horrible company! I'm so disappointed that influencers would even recommend this company.

Do not buy from this website! It's all low quality clothes drop-shipped from China, look up the practice of drop-shipping and you'll see how it works. The influencers who shill this crap don't actually wear these clothes, they put it on once for a "review" and don't wear it again. They're all being paid to say positive things. Also the five star reviews on this page are all Goodnight Macaroon employees/shills. Notice how they all only have one five star review for this company and they're all written in broken English?

Your reviews are horrible I really liked your things. I can not afford to shop and not review other's opinions

I ordered a pair of sandals. It tooks weeks before I recieved them, the website said it would take a few days. After i recieved my package I saw that the sandals were way too small and not like description. I contacted Goodnight Macaroon so many times buy don't response. I sent it back the return cost weer €30! Unbelievable. Service is horrible. They don't respond but I did receive an email that they give a voucher and no money back, even though this is nowhere on the website. Returns have to be sent to China so shipping is expensive. I will never order anything at this webshop - I am very frustrating! They also charged more shipping costs than what was on the website. They are scammers don't order here! I wish I had read these reviews sooner.

I bought some boots and a bag from this company, the boots are custom made so they only allow store credit which I was fine with. However the bag was awful quality and smelled funny. I barely removed it from its packaging and packaged it back properly and sent it back. It cost me £25 for postage to send back to Hong Kong!. They will not return the bag now and will not offer store credit so I can buy something else even though the bag was awful quality! Customer service is rude and slow and they gave essentialy kept my hard earned money and the quality of their products is awful! In a time where MOST if not ALL companies are offer store credits and returns this company's return policy is disgusting. Wont last for long with this type of horrible quality products and $#*! customer service. Very angry as I only purchased due to false advertisement on Instagram! Wish I could give zero stars!

Cute things but I won't be shopping with them anymore. I ordered something as a Christmas gift and never received it. Was told it was at a holding Station twice but when I went to retrieve it, it wasn't there. I was then told it was being shipped back to them because I never picked it up and would I have to pay a fee to receive the package but I recieved another text saying it was at the holding station. There was a lot of contradicting information about this package. I was told to wait for it then. The pandemic then hit so I figured it was a international shipping issue and decided to give some grace and then I quite honestly forgot. When the pandemic restrictions were lifted and things let up I realized I never received it. I contact a goodnight macaroon representative and was told very coldly "it says it was delivered" after reiterating several times I did not have it. They have stopped answering. Only recently a fedex worker has reach out to try and help. Very disappointing, rude, and unhelpful staff. Do not order from them

I recently bought a purse online. Once received I was VERY dissatisfied with the quality of the bag. I paid $70 after a $20 discount code. I am so disappointed that I even spent $70 on this bag, I couldn't imagine paying full price. The print is awful and the quality is very poor. The only red on this purse is on the bottom. I reached out to customer service to return the product and what the necessary steps were. I was informed that bags are considered accessories and are un-returnable. I responded that I don't need my money back and I'm happy to make another purchase in exchange for the purse. I was then told I couldn't do an exchange and that my purchase was FINAL. (I did not buy a clearance item) As a consumer, I feel that this is the worst customer service I have ever experienced. I also should mention that the emails I received from customer support were not the friendliest.

Don't waste your money.

Purchased boots from this company that were the wrong size. Paid by debt card AND paid for shipping. Also paid for return shipping. Took customer service over a week to even respond to my email with a "generic" response telling me they "discard" ineligible items. They don't even mail them back to you after you paid all of the shipping costs! And even worse... the boots came in just a bag. No padding and no protection. This is the worst company. Never purchasing anything from them again.

I ordered sweaters... when I got them there were loose threads everywhere they were coming apart at the seams! If you return it they automatically charge you a $20 refund stocking fee! Scammers and fraud at the highest level! I should've done my homework though and discovered they were out of Hong Kong! I've already learned from ordering from other companies that you're going to get screwed in the end if it's from Hong Kong or China. Wasted money. They conveniently always have sales that offer 30% off which automatically means that you can't return anything without a big deduction... i'm trying to save other people from making the mistake I did... do not order from this crappy company!

Be careful ordering anything from this company. Everything comes from China, I had to pay $20 to fedex so my package could go through customs. Free shipping is NOT free shipping, and even if you win this giveaway you'll still have to pay. I reached out to support and they won't pay the fees, never ordering another item from this place again. On top of the outrageous fees, the items I received we're super thin material and overall poor quality. I'm sure there'll be holes with the first wash. If I were you I'd go with a local boutique such as pink lily or red dress, their customer service is amazing, they have quality clothing & you'll never have to pay customs fees.

I found goodnight macaroon through a few influencers that I follow on Instagram. I went to their website and thought that their clothes were adorable! When I came across the reviews after I placed my 200 dollar order I was very nervous because of all the horror stories I was reading. I thought I may have lost my money and would not receive a package. Here are some honest pros and cons that I found from personal experience.

Pros: very cute clothes, alright quality if you are just buying for trendiness, and fairly good shipping updates.
Cons: shipping took a very long time (about a month), prices are high for the quality of clothing that u are receiving, and minor imperfections on certain items (for example: my dress zipper is low quality and one of the laces on the golden goose dupe sneakers are too long).

Overall, the clothing that I received is cute and I'm excited to wear it! With that being said, I do not think I would order from them again because the prices are very high for the quality of the clothing.

I ordered two sweaters and a jumpsuit, and everything was completely not as advertised. Wha you see on instagram and on their website is NOT what you'll be getting.

What you'll get, is a much cheaper item with poor fit, and sometimes in a different shape and colour than advertised. I knew something was wrong with the items when I first received them, and when compared with the advertised item, the difference is shocking.

This company knows what it sells, and does not offer a return slip to discourage returns. You must pay for shipping out of pocket, and they will not reimburse you. I have to pay $50 to ship these items back to them.

Wait, it gets better. Customer service tried to convince me the items were exactly as advertised, even in the face of photographic evidence. They also told me I was not eligible for a refund, but they would "consider" store credit. So if I'm fortunate, this shady company will allow me to purchase more of their cheaply made items that are not as advertised.

I now have to dispute this charge with my credit card provider. I wish I had done my research and saw that this is a sham company, because I never would have gotten involved with them. I know influencers peddle them, but they get a different product than you and I for a reason.

I ordered a dress on 2/20, received a shipping confirmation that it would be mailed out within 7 days. Then I received an email saying that it would not be fulfilled till after March 3rd. I would not have ordered this dress had I known it was going to take so long to fulfill the order I have emailed them tried to call them use their online customer service only to be told that it would be fulfilled before then. As of today I still have no update of the shipping. I ordered this dress for a special event and now it will not arrive on time. I do not recommend ordering from this company as they are horrible with customer service