I was trying to contact their customer service to help me track my package and no one responded. Finally, the postal service sent it back to them and they told me I had to pay more for them to reship the item. I declined and they told me I could opt to receive store credit since they refused to give a refund. Then they just never contacted me again and I lost $100.
And honestly the quality is not great anyway, don't believe the good reviews on these.
Anyway, contacted customer service and have had no response. I also ordered a camo sweatshirt that is not great either.. really poor coloring. Bummer.
Don't order from this company!!!
Just the fact that I know I can't return these items (or I could for a large chunk of money) makes me upset..and the items came as not described.
Save your time and money and get equivalent items from somewhere else..amazon, forever 21..anywhere but here. I won't be listening to the blogger influencer girls anymore..you know they are making money just by advertising about GM. Disappointed.
I am not an influencer nor was I paid to say these things. Just an honest review.
This company seems to be based out of China. They never acknowledged my return. I emailed them, since they don't have a phone number (!). They took over a week to get back to me. I was about to dispute the charge. I was literally on the phone with my bank when I checked my email one more time and discovered there was an email from them sent at 3:51 am that day. I didn't dispute the charge, because I wanted to give them a chance to rectify the situation.
We went back and forth, and after another week, they issued me a store credit, instead of giving me my money back.
I would be insulted by their condescending emails, if they actually spoke English well.
I'm not bothering with disputing the charge as I've already spent enough time on this. I'll order something with my store credit and probably donate the item(a) to charity, since they don't send what you order anyway.
Customer Questions & Answers
Vote Thanks for voting!
Votes Thanks for voting!
Took prob 4 weeks and was not worth the wait, the clothes were awful. I felt like a fool trying them on, like I was totally swindled and then lost more money returning them and they never refunded me. Just don't do it.
Votes Thanks for voting!
Did You Find This Page Useful?
12 Photos for GoodnightMacaroon.co
Sitejabber has been notified that this business has offered discounts, coupons or other compensation in exchange for reviews. This behavior is in direct violation of our guidelines and contravenes our mission of increasing online transparency. We wanted you to know because the manipulation of reviews is harmful to consumers and unfair to other businesses.