Alex B.

I died when I got my package at how cheaply made these clothes were. I am guessing influencers wear them for the photos and compensation and don't in their everyday lives as everything is MADE IN CHINA AND MY PACKAGES CAME FROM CHINA (shipping took FOREVER). The materials were embarrassingly cheap... I went to return based on this and THEY DON'T DO RETURN SHIPPING, YOU HAVE TO PAY 100% OF RETURN SHIPPING, NOT A $5 LABEL CHARGE, NO NO, YOU PAY FOR YOUR FULL PACKAGE. SO SINCE I WAS RETURNING 3 BULKY SWEATERS IT WAS ABOUT $15-17 ON RETURN SHIPPING. What a WIN WIN situation for them, I almost just kept the terrible clothes to avoid wasting the $20, but that's exactly the business model I presume... I wish these influencers would have more integrity. I NEVER GOT A CONF EMAIL FOR RECEIPT OF MY RETURN AND NEVER REFUNDED. GOODNIGHT MACAROON IS AN UNETHICAL SCAM. AVOID AT ALL COSTS LADIES! DON'T LET THEM TAKE ADVANTAGE OF YOU THE WAY THEY DID ME.

SkinStore is by far, the worst skincare company I have ever used. I spend, literally about a $1,000 a month on my skincare. They do NO free returns, you have to pay, they only allow you to cancel an order WITHIN AN HOUR of ordering?... they also will NOT refund, accept or EVEN give you credit if the product is terrible, doesn't work, live up to it's claims or EVEN has a bad reaction with your skin etc. I feel like such a fool for shopping there. SkinStore rakes in all the money with ZERO skin in the game, ZERO risk or liability - it is ALL on you, the consumer. This company is garbage. I can't believe anyone would shop there knowing what I realize now... you can't shop with any confidence or protection and there's so many better options. I've spent several thousand with them over the last year and just hit myself, having a moment of 'why do I do this'? This company doesn't earn my business, they don't respect me as a customer, there's so many other options... what was I thinking, i've finally had enough and felt like I should try and help others by sharing their selfish "fine print"."