Renee M.

When I took an item that I ordered online back to the store, they told me I had to have a printed return label to bring it into the store. Luckily for me there was a sales clerk there that was walking me through it on my phone… After another store clerk had told me that they wouldn't help me at the store. Which I thought was tacky… I will be doing no buying at Johnny Was. I never really liked the garments anyway because they're mostly slinky cheap feeling polyester. Johnny Was is probably going to be a "Was" before long.

Will not price adjust if item purchased goes on sale even one day after purchase. Ridiculous… stores everywhere having trouble and they try to make it harder on customers.

I ordered sweaters... when I got them there were loose threads everywhere they were coming apart at the seams! If you return it they automatically charge you a $20 refund stocking fee! Scammers and fraud at the highest level! I should've done my homework though and discovered they were out of Hong Kong! I've already learned from ordering from other companies that you're going to get screwed in the end if it's from Hong Kong or China. Wasted money. They conveniently always have sales that offer 30% off which automatically means that you can't return anything without a big deduction... i'm trying to save other people from making the mistake I did... do not order from this crappy company!