I ordered a purse received a confirmation along with a shipping #. When I didn't receiving my merchandise when promised, I had to email them because they have no phones. Never responded for a weekend then told me it was out of stock. How can it be out of stock if you sent it to me like you said? Haven't received my refund yet and it's been 5 days since I've heard from them. Emailed again about my refund still no answer.