I bought some boots and a bag from this company, the boots are custom made so they only allow store credit which I was fine with. However the bag was awful quality and smelled funny. I barely removed it from its packaging and packaged it back properly and sent it back. It cost me £25 for postage to send back to Hong Kong!. They will not return the bag now and will not offer store credit so I can buy something else even though the bag was awful quality! Customer service is rude and slow and they gave essentialy kept my hard earned money and the quality of their products is awful! In a time where MOST if not ALL companies are offer store credits and returns this company's return policy is disgusting. Wont last for long with this type of horrible quality products and $#*! customer service. Very angry as I only purchased due to false advertisement on Instagram! Wish I could give zero stars!