Goibibo

I was booked the flight to delhi to Jaipur they were provide the lot of things like food service and refreshment was really i was booked a economy class ticket. And they so hygenic and they were always asking time to time if you need anything else or provide a good services.and I want to again travel and using the Goibibo thanks Goibibo provides a goods facilities.and also they have flats discounts on hotels also.

I made a flight booking due to some medical emergency I had to make a date change on urgent basis I tried to connect with customer support of Goibibo they help me with date change. Customer care team is very helpful and with their support I completed my journey thanks a lot to Goibibo

Booked a bus booking with goibibo, the bus driver did not stopped the bus at the pickup point. It was 2 km away, I took another convenyance to that location. When i called goibibo to complaint they refunded 200 rupues as a compensation. Its not about money but the bus driver should have been their where it was mentioned. Still, i liked the goibibo service as they called me, followed up with me & bus operator multiple times to resolve/investigate the issue.

It has a great experience with goibibo because I stuck in patna at midnight because my train was dealey almost 6 hours and there is no relatives living in patna so I downloaded goibibo on my phone and I booked room for stay

Hi,
We have booked round-trip from Mumbai to Chennai the payment has been deducted from our end. From Mumbai to Chennai we have received tickets but Chennai to Mumbai shows that booking in progress. We couldn't able to reach the goibibo customer care and we tried to reach the airlines they said pnr number has been cancelled after 24 hours but we didnt receive any updates from goibibo. We have tried to reach the goibibo customer care the number was engaged almost 1 hour and lucky got connected. The customer care representative kept the call on hold and disconnected. We didn't receive call back or any updates from them.
After so many calls lucky the call connected simply they said we can't do anything we will refund the money.

I have requested call back from team to book my tickets for the same cost.
Goibibo is not helpful to us.

Regards,
Shankar

Showing wrong location on MAP for a given Hostel Address. No link provided the complain or suggest
Painful that i landed in the Midnight and hopped here to find the location

I booked a cab on 13th feb and after booking the date jumped to 17th feb. And the partial money got deducted from my account. For cancellation I could not reach any of these useless people because they do not have any customer care cell to contact. This looks like cheating people. Please boycott them.

I had booked 2 jet airways flight tickets of business class in November. The flight got cancelled. I immediately told Goibibo to cancel the flight tickets so that i get refund. This happened in March 2019. It's been more than 6 months and I haven't received my refund. They had assured me that refund will be granted within 45 working days. Looks like their working days have still not gotten over. My refund amount is RS. *******/-.

I want to tell each and every one dont book ticket from Goibibo. If the ticket is cancelled by airline or customer itself that forgot about the refund from Goibibo.

They will not pay you in any circumstance even if you file a case will not workout.

I dont want anybody to suffer like me. I lost 39,255 INR which I booked on 12/03/2020 and today is 1/12/2021 with this everyone get an idea how this people are cheating customer and they filling their pockets and becoming richer.

I had booked tickets for me & my wife for April 2020 journey dates from Ahmedabad to Barcelona. All above flights were cancelled by airlines. For refund of above tickets still I am waiting. For above journey there was one journey Ahmedabad to Delhi on spice jet. Few days back they issued refund for spice jet tickets. To my surprise it was rs. 378/- for two tickets. They got full refund from airline and passed me only 378/-. I didn't not accepted it & complained but no answer. They are not available on call anyways.

I booked a international flight with goibibo, Lufthansa airlines. Due to pandemic the airlines cancelled the flight for everyone. Airlines confirmed the refund but goibibo looted my money and have not refunded my money until now. Please don't believe these frauds and don't book airline tickets with these third rated cheap fellows who are looting money from their customers

They make new policies when it comes to refunding your amount on cancellation. They say the hotel has this cancellation policy and on contacting that hotel you come to know there is no such policy. They do not have their policies written anywhere and by the name of policies they will not refund your money. So be careful whenever you use Goibibo. It might be a trap. I was a regular customer of Goibibo but last few experiences were pathetic and I can never use it again. Make my trip is a better option to go for.

Most hotels in 3 star category and under 3 stars have one issue or the other or multiple issues. Looks like many of the reviews are cooked up, at least one or two for each hotel. The worst issue with most hotels in India are attached bath &/ washrooms. Often room size is very small for two persons/family. Sometimes rotten food is served.
Now for the 5 star hotels. What goibibo.com never tells you is the hidden taxes. This includes min bar bills.

In fact there is no customer support. What a waste website, these guys don't have an option to login without India mobile number, what does people who booked from outside India do?
I mean common, you got to have an option for signing in using email number. So pissed off with my flight booking with goibibo. I will NEVER EVER book with this site again

The biggest cheater is, in order to get customers, they give you a coupon.
While the booking amount was showing ******* after booking it changed to *******.

Don't trust them. Try other apps instead of Goibibo and MakeMyTrip.
Never and ever book a ticket from Goibibo and makemytrip website

Complaint **************768.

Goibibo is the worst site, I have came across. Please don't believe it guy's, they are just concerned about the money. These bastard's are just to make money. It's not at all customer centric company. Even if you try there customer service, they won't respond. They make you wait for long hours and never turn up with solution. Even if it is not your fault, they won't agree and give you refund (don't give your own money back). If you want me to simply end up giving review, then I will just say they are $#*!s. $#*! them!

I did payment via phonepe money got deducted from my account but not received to goibibo where i was doing booking for flight. They did not done booking and did not refunded my money. Always got one reply we are working on your issue our management team will reply once you will die. They take money and you cant get your money back if you dont have pm modi support. I wasnt having any support so i lost my rs. 5695 which is deducted from my bank account without booking