Goibibo

Recently I visited to jaipur for a weekend trip.So,
I started to find the best staying option in jaipur
Then goibibo helped me to find a suitable hotel.
The property was well served and hygienic.
The staff also was much coopeartive.
Thanks to you Goibibo for the worthy recommendations.
Thanks again!

They have installed AI to their system I was booking for the flight 15 Feb and returning on 17 Feb and after payment the flight changes to 17th March and 15 March bigger scam and the flight was non cancellable I am going to file a case against this company I am the owner of Anurag tour and Travels Private Limited.

I have Lock the Price of Flight on ******* giving 2994, After one day when i go to confirm booking, it shows to pay *******-, when i called customer care they said that we will refund amount, you continue payment. We continued payment and then they denied that they is no system of Refund. They are Cheat.
Please Check before going through booking. Its my Strong Recommendation that dont waste your hard earn money while booking your flight with GOIBIBO

I BOOKED A TICKET FROM MADURAI TO CHENNAI IN BLUE BIRDS TRAVELS, ON 2. 8. 18, THE OPERATORS WERE VERY MUCH CO-OPERATIVE IN ALL ASPECTS VIZ, RESCHEDULING THE TICKET, ARRANGING BUS IN TIME, STOPPING IN A GOOD HOTEL FOR TIFFIN, PROVIDED EXTRA WATER BOTTLES ON DEMAND, AUDIO AND VIDEO. ETC. EVERYTHING ARRANGED UNDER THE DIRECT SUPERVISION OF THE OWNER HIMSELF AT MADURAI, THE JOURNEY WAS PLEASANT AND KEPT UP THE TIMINGS ALSO. I RECOMMEND THIS BLUE BIRD TRAVELS FROM MADURAI AND FROM CHENNAI FOR A COMFORTABLE JOURNEY.

Booked an outstation cab from terminal 3 New Delhi to Lucknow. Driver refused to report and was insisting to cancel the booking from my side. Now they are not refunding the advance.

Totally fraud company and cheat the people by showing lowest price s they offer but in reality they can't... really true one my experience...

I had done the booking at Savera Inn hotel Bhopal on 9-Dec-23 via GoIbibo paying full in advance for my stay from 17-Dec to 20-Dec. After booking called the hotel on their provided no *******906, where Mr. Pankaj confirmed the booking. Then on 16-Dec 9:49 AM, received called from *******233 (Mr. Dheeraj). He SAID that there is renovation going on in his hotel, and thus I MUST CANCEL IMMEDIATELY. He said that he has been TRYING TO REACH OUT TO GOIBIBO for 2 days to inform them, but nobody is reachable. He further said he is not responsible for the inconvenience caused to me or for the fact that I may not get any hotel booking at last moment, since I am GoIbibo's customer, not his! Subsequently I tried reaching out to GoIbibo, but they do not have any helpline. Their number *******0407 and *******5107 is USELESS and BOGUS. Equally useless is their WhatsApp support. Basically there is no way to reach out to GoIbibo as well, and Customer is left in lurch by both GoIbibo and the Hotel Savera Inn.

Below text sent to goibibo in mail as well as on Twitter but they denied to pay difference payment.

I had booked a bus trip through goibibo app on 9 july 23 for travelling pune to jodhpur by multi axle Volvo of Jakhar travels (paid 3049.50 INR) instead of that they provided ordinary A/C bus and as selected the pickup point while booking. They had changed that too. Which caused financial loss and mental harrasment.

Please arrange to pay the difference of fare of Volvo and normal ac bus and Rs 150 which was spent in reaching the new pick up location should also be paid.

The site failed and booked aticket for may 16 instead of may 11.hyd to aurangabad.endlessly calling but no response.the frauds should check the records and resolve but the executives talk nonsense and simply say we are working on it.the supervisor sushmita releases the call.it is mafia.no sr...management escalations possible.if you want to cheat people say so directly.ministry of civil aviation has to be informed.the CEO is sleeping i guess.if he can wake up and resolve it will save his co..

Booked a bus booking with goibibo, the bus driver did not stopped the bus at the pickup point. It was 2 km away, I took another convenyance to that location. When i called goibibo to complaint they refunded 200 rupues as a compensation. Its not about money but the bus driver should have been their where it was mentioned. Still, i liked the goibibo service as they called me, followed up with me & bus operator multiple times to resolve/investigate the issue.

I would personally advise everyone to never book through Gobibo. Because I had booked on 15th April. Went there and saw that the hotel is not active.Then on what basis do these people book. And now my amount is also of less return.Very disgusting.

I am very upset at that time, who is responsible for that, when the hotel was not active, why you gave the booking.you are wasting my money and time at that time.

Please dont book bus on goibibo, no use,u dont get ur assured seats, very bad experience,Costumer care also do not cooperate wt Costumer

GOBUS0916DD5CB0
This company has an AI set up to inadvertently change your dates on ticket at the last stage. You get a ticket reserved for a farther date, You cancel they get commission and hold the millions of refund for a week, It is a win win situation. A scam legitimisation. Please dont even bother to book any tickets. Ditch and degrade this fraudster company to stop scamming millions- you can never reach the customer service by phone either.

Goibibo Is The Best Travel Portal I Have Ever Used For Making My Train And Hotels Booking.
I Like The User Interface and Promotional Offers they provide to their customers.
It Feel Value For Money While We Make Booking Through GI.
Must Try, You Will Not Feel Disappointed.

Services are very good,easy to book and extreme service support.
Goibibo help me with my all travel plans.
Thanks a lot...!

My booking got cancelled in 9th may 2023.After that I tried every possible way to contact the goibibo to know my refund status. But they are just ignoring everything. Even I can't able to contact through customer care also.All types of dealing are undergoing in Ai bot. There is no way we can contact the human beings in the company.

In fact there is no customer support. What a waste website, these guys don't have an option to login without India mobile number, what does people who booked from outside India do?
I mean common, you got to have an option for signing in using email number. So pissed off with my flight booking with goibibo. I will NEVER EVER book with this site again

Amazing stay n a special thanks to front office department for managing everything perfectly. Rooms are good if u have a good view. The hotel should have been considerate to keep the guests informed about it. Other than that, Shahrukh, Aalam, Manoj the entire breakfast team, and even the hotel gate guards are doing a great job maintaining.

The biggest cheater is, in order to get customers, they give you a coupon.
While the booking amount was showing ******* after booking it changed to *******.

Don't trust them. Try other apps instead of Goibibo and MakeMyTrip.
Never and ever book a ticket from Goibibo and makemytrip website

Complaint **************768.

I am waiting for a refund from goibibo and there is no customer support available. All links get redirected to their app. Very poor service

WORST, LIFE THREATENING EXPERIENCE on Goibibo platform during my journey to Hyderabad...Cheated med during hotel booking. All they say is Hotel process doesn't allow reimbursement and we are trying our best. What they do is just put money into their pocket by cheating you. I was threatened by this hotel owner (Parivaar Green Park, Kamareddy) and they didn't take any steps against the hotel. Now I know why a majority of customers are SO DISSATISFIED by their goibibo experience

I was booked the flight to delhi to Jaipur they were provide the lot of things like food service and refreshment was really i was booked a economy class ticket. And they so hygenic and they were always asking time to time if you need anything else or provide a good services.and I want to again travel and using the Goibibo thanks Goibibo provides a goods facilities.and also they have flats discounts on hotels also.

Booked a Resort room through Goibibo and immediately received a confirmation e-mail. Voila, and I was all set for the day. The resort was located around 150 kms from my place.

I reached the resort on time and was amazed seeing the location, and good crowd. In the back of my head, got a feeling it was already full. Anyways, I reached the reception and there, to my utmost bewilderment, came to know that my booking wasn't available. And that's how, in a broad daylight, the nightmare begun.