Goibibo

Hi,
I booked a hotel in Puri Booking Id is HTL3XE5ZWU. First of all I want to mention why I booked the hotel. I wanted a decent sea facing room with AC,
Good communication. In reality there was no mobile and data network in the room, No frequent public communication, No stationary shop, no medicine shop.
Whenever I wanted to receive a call, I had to go out side of the hotel. I had to waited for long time for an auto or riksha, Event hotel staff told us
There was no wifi connection. I had paid the whole hotel fare *******/- at the time of booking the hotel through Goibibo. Once I faced the problem I checked out from the hotel.
But Goibibo is telling now the problem that we faced is not related to hotel. So they do not refund the money. I provided them all the photos those are enough to proof my claim.
After investigating they are ready to refund the 25% of the hotel fare. But I demand for 75 % of the hotel fare.
Goibibo are demanding themselves as a intermediate between the customer and hotel. But I booked the hotel through Goibibo.
I came to know about the hotel through Goibibo website.So they are bound to take the responsibility for my harrasmentment. Even no photo of the surrounding of the hotel are posted on the Goibibo website from the hotel management end.
If I would have checked the photo of the surroundings I had not booked the hotel. But they do not want to take the responsibility for my harassment. After checking out from the hotel,
I had to move into a another hotel of the same amount of fare with all the facility that I wanted to have. Once I faced the problem I immediately checked out from the hotel.
They should check the hotels and surrounding of the hotel before permitting the hotel management to post the hotel details on their website.

I made two booking Delhi to neemraa booking number CARPWFC8DB7Z3SH for yesterday that is 16th may instead of coming at rhe agreed time of 18.30 hours the driver calls me in the morning to say if I am coming exact at 18.30 or not I Told him if he wants to come late then he shouldn't delay beyond 7 PM the drive ddint come even at 7 PM and then I left in another can then he calls me at 7.30 PM that he has come to pick me up and I told him to get lost

As per my earlier booking I had booked one more cab booking numbeer CARPWFC8DLSTY83 neemrana-jaipur the driver was to report today at 12 PM he shamelessly arrived at 12.25 PM to add fuel to fire upon boarding the cab he told me that he has now to go for filling CNG as he has no gas I had no option and while writing this reveiw I am still at CNG station. ONE OF THE WORST EXPERIENCES All of their competitors are sure that their driver reports at least 15 minutes before the designated time

I had an issue that my payement went through for an air ticket and my ticket was not booked due to some hike which it didnt show at the time of booking. The company charged me 500rs extra after i completed my payement for the ticket which was not correct according to me as this is cheating as if i have paid and the payement has gone through then i am not responsible for any kind of hike. I asked your team that they should not ask me for extra money as after succesfully completing the payement they are telling after half an hour that tour tucket is not booked due to hike but in the end after hours of conversation i got nothing and i had to pay the money. Before paying the extra 500rs also it was showing you have paid 3000 and after my payement also when i got the ticket it showed you have paid 3000 that means the ticket was booked previosly only but i was not give the ticket so i belive i have been cheated and so i will never use your app of goibibo for any future bookings as you guyz are cheaters.
Mayank agarwal

Goibibo customer care helpline number O78II9I43O3//*******416 Goibibo is India's leading online travel booking brand providing...

In Dictionary, we need to add a synonym for Scammers and Cheaters, immediate meaning should be Goibibo. They never run a customer service with human, instead they run with autobots who does only template responses. Worst every company and never trust this. Biggest cheaters in Airlines travel agency! NEVER EVER TRUST AND USE GOIBIBO

Mera balance cat gaya aur ticket nahi bana mera balance refund bhi nahi hua hai please mera balance refund kar de