Goibibo

Very bed experience ur goibibo online booking ur ad u had put walking distance to mall. Road have you seen this hotel hopeless hotel i pictures show very good but very long hight it's hotel benighted hight before checking i called goibibo company i m highly requested please change the hotel first i talked partik he s not lission any thing after that i told him please talked ur senior thority Nehya Rathod talked to me but she also not solved my problem so ur company also third gread also hotel s third gread staff alos very roundly as per we had seen ur add hotel room to the showen but we had not seen very small cuzy room thire r no any fecelting in room alos chair r broken lamp s broken bathroom s very bed condition without gread hotel reception s horrible condition ur imagine s down being the goibibo this kind of hotel tie-up

I booked an airticket and add on cab service on 21/07/2020 from Kozhikode to Bangalore (Booking reference; GOFLD625b*******823). There was no cab available at Bangalore when I reached Bangalore. I desparately tried to contact them but with no avail. Finaly I took a taxi reached my destination.
I have written to them for refund and if not paid I will sue them.
This is a one way communication site. YOU CAN NEVER REACH THEM. They take our money but not available to talk to us!
KEEP AWAY UNLESS YOU WANO BE CHEATED AND DISAPPOINTED

Such worst service and useless fellow these guys people are dieing out side our struggles to get money and salary you guys are enjoying our money not refunding our amount. As said I was in booking process in between transction failed message came and amount is debitted in my sbi account.
JUST REFUND MY MONEY BACK TO MY ACCOUNT 8240 WHICH YOU DEBITED
Booking details tried here,

Bangalore to belgaum
02 tickets
1 Oct, 14,25 PM flight AIRINDIA

They do not even deserve one star. Go ibibo made my flight journey from Moscow to Volgograd horrible. I had booked one way ticket which was direct from New Delhi to Volgograd for 42k and at the time of booking they didn't show the baggage allowance option and when I reached Moscow I was told that for the domestic flight I had 0 baggage allowance. I was badly harassed because of Goibibo at the shermetevo airport by the officials and some of the duty staff. There was no cooperation and I had to pay 5000 rubles for my luggage. Not only this with all my suitcases I had to travel through metro to some other terminal and the workers there didn't allow me to use luggage trolleys in the lift. I would strongly disrecommend the use of website Goibibo as I was not only the victim two days later a friend of mine faced the same problem and had to pay 7500 rubles. The Aeroflot too didn't show courtesy for the regular clients and Goibibo is the worst site. I was physically and mentally exhausted being in a foreign land and facing this because of Goibibo.

Seriously this bad experience - no one contact number to touch any customer executive for refund the amount or no one ans in mail too

Insurance in the name of Lead Charges
"AVOID GOIBIBO"
"Guys avoid booking with goibibo, they are fraud."
"Absolute fraud the discounts that you show are only to increase views"
"Fraudsters!
It's a Fraud Agency and very poor customer support
Wort policies and customer service
Fraudi
Pathatic Service and customer care
Worst service and experience
Never book any trip with Goibibo.
They are cheaters
Below Standard Hotels & Misguiding Reviews
GOIBIBO SPOILED MY DIWALI
First experience... Disappointed badely. Lost 10k
Looting Moneys
Overcharging room tariff compared to other website.
Cheated by GoIbibo
Go Ibibo Fake Website

These are the views of the people who had dealt with GoIbibo, How do you think of getting out of this mess. It's very surprising that not even one has praised you or given you more than single star.

Wish You all the best

The worst company provides a refund and holds the money for a very long time (45 days). Always wrong commitment.

We had booked for room in a resort using Goibibo.com. Instead of 27th September by mistaken we chose a different date and booked it. We realized the "next minute" when we received confirmation after payment. We immediately cancelled the same for which we got confirmation and also booked for the right date.

We awaited refund of 2000rs from goibibo however they denied to do so stating their cancelation policy doesnt allow them to. It was surprising to discover there was a room blocked on our name even after immediate cancelation? Also we were told by the goibibo that "their system is so fast that once payment is done money is transfered to resort and wouldn't be able to retrieve the same"

If their system was so fast they could've communicated to cancel the same with resort. We were unhappy talking to goibibo when they used terms such as - you are being mischievous. A customer calls for a complaint or concern and you do not use such terms as mischievous!

My request to Goibibo is not make such funds and tag a customer complaint as mischievous act! They had given conflicting reasons - " you have cancelled it and refund cannot be done, room is blocked on your name, it is perishable so therefore no refund.

Very unhappy with such service. It is good for you to understand the customer concern and look case by case.

Hi,

My name is Naveen Kalia and I am from Punjab. I booked immediate Air Ticket on 6th of May of my friend of Rs. 8200 because of the sudden death of my his father. He need to be there for cremation but I was stun when I received ticket. They booked very cleverly booked ticket for the date of 20th may which was complete fraud for me. By contacting customer care of go ibibo the said it was your mistake you book for 20th may so we issue for that day. I tried to convince her but she denied to listen me. So forcefully I have to reschedule flight for 6th by paying more Rs. 8700 so I payed total Rs. 16,900 to travel from Hyderabad to Delhi.

By inquiring every thing the ticket to travel from Hyderabad to Delhi for 20th may was available for Rs. 4,500 then how it is possible it will cost me for Rs. 8200. By again contacting Customer care of goibibo so many time they convinced that it was there fault and they are ready for the refund but till date they never pay me. Now whenever I call them they always told you will receive call from our technical team but I never receiced it.

I was in complete shock how a well know company can do this sort of cheap things. Still waiting for go ibibo call. Hope I will get my refund. Please do not use this app.

Regards,

Naveen Kalia

+91-*******-*******

Booking mobile number: *******515( Jatin Kalia)

Traveler Name: Sanjeev Kumar

I am an often flying person but I've never had such a bad experience in my booking ever, I had a booking flight from Bombay to haydrabad which was on
16 April 2020 PNR-CSE1KL with a return journey
22 April 2020 PNR-MU4PUV which was a total of sum amounted to
Rupees *******
But due to covid19 issue i was not flying,
Also in the month of May I had placed a cancellation process along with the refund request,
But the costumer service is not so good or experienced even after months of waiting Im still waiting for the refund claim, whenever I check my flight status it's says the journey is completed,
There are no flight running!
How's that possible?
Will I get my refund or this is a scam?
Maybe it's a theaft!
I will share my personal experience to all my known frequent flyers and also not opt the goibibo services further.
Please give an option of a negative rating so it would make more easier for customers to actually share their experiences.