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Goibibo

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Mauritius
1 review
1 helpful vote
Follow Amit S.
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Your company is an absolute fraud the discounts that you show are only to increase views but you never offer any perfect discounts to anybody its all about a marketing scam damn you scammers

I have always been your elite customer but this time i caught your fraud

Today i was trying to book a hotel for two n was shocked to sww how you guys play with the price!

When i was searching a normal availability in delhi for a hotel for 01may17 i was getting a hotel room with all inclusive cost of rs3547/- but the strange part is that i have RS*******/- in my Go cash & RS500/- in my Gocash but after signing in still the hotel cost was same RS3547/- after adjusting both of the discounts

WHERE THE HECK IS THE DISCOUNT? & WHAT IS THE BENEFIT OF USING GO CASH IF WE HAVE TO PAY THE SAME AMOUNT! YOU GUYS ARE A TOTAL FRAUD WILL REACH OUT TO EVERYONE N LET THEM KNOW ABOUT YOU SCAMMERS SO THAT NO BODY WILL OPT YOUR SERVICES!

Date of experience: April 29, 2017
India
1 review
0 helpful votes
Follow Raha B.
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Call *******045 Contact customer support for any queries or complaints. Call us at our Toll-Free *******3045

Date of experience: September 1, 2022
India
1 review
2 helpful votes
Follow SHREYASH G.
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GOIBIBO practically took every available money with me that I used for booking tickets in cancellation charges. The one star given also is more this website doesnt deserve any stars.

Date of experience: October 28, 2016
India
1 review
0 helpful votes
Follow Parth P.
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Not gettinf customer care executive on line while calling. Just bloody robot us chatting and not responding properly

Date of experience: February 25, 2021
Maryland
1 review
2 helpful votes
Follow Udaya A.
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Really worst site. Booked ticket and the bus is cancelled. Then they are now saying, i need to goto operator's offices and need to fight for refund.

Date of experience: October 1, 2018
India
1 review
0 helpful votes
Follow Abhay Y.
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The hotel is not right, the room is not clean, neither the stomach is right nor the fan is right, its cooler and TV are also not working properly.

Date of experience: October 6, 2020
India
1 review
0 helpful votes
Follow prakhar s.
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I did an hotel booking. Which was canceled its been a month i have been calling for my refund. But they are not responding

Date of experience: March 16, 2020
India
1 review
0 helpful votes
Follow Abilash A.
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Fraud company, they are just cheating for getting money.
No tickets and money gone, No tickets fraud

Date of experience: February 14, 2020
India
1 review
0 helpful votes
Follow jagadeesh p.
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Bus booking canceled no refund at all bookind ID GOBUSAND4a*******a2 folloing up with last one month

Pease help please help pease help please help pease help please help pease help please help pease help please help pease help please help pease help please help pease help please help pease help please help pease help please help pease help please help pease help please help

Date of experience: August 13, 2020
India
1 review
0 helpful votes
Follow Ygs F.
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#Goibibo customer care number... *******. *******. All types problem solve. Any questions Hdfc said that my resume for

Date of experience: July 20, 2022
India
1 review
0 helpful votes
Follow Biplab D.
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Worst experience on there GoStay hotel. GoCash is just a eye wash what they gave you. You cannot use to its full at once. I felt like cheated

Date of experience: November 5, 2017
India
1 review
0 helpful votes
Follow Sudhir A.
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Even goibibo is not eligible for -1 rating.
Please contact me, if you want More information.
My contact number is: *******774

Date of experience: June 7, 2019
India
1 review
0 helpful votes
Follow Tito N.
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Pathetic
March 14, 2020

Never use this app, they are scammers! You'll not get any help. They took the money and disappeared, the worst coy.

Date of experience: March 14, 2020
Kuwait
1 review
1 helpful vote
Follow RAGURAMAN M.
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Dear Sir / Mam,

I booked INDIGO flight ticket via GOIBIBO website for my travelling from Kuwait to Chennai on 29th July 2020 and paid ******* rupees money. The flight has been canceled by AIRLINES regarding the COVID-19 issues. So my money ******* rupees has been shifted to my credit shell balance for future fight booking with validity of 1 year. After the flights opened the travelling by government. So i checked to book a new booking from GOIBIBO website, the credit shell options not showing in the GOIBIBO portal while my payment process for new ticket booking. So i called and sent more mails to GOIBIBO customer care service, they didn't response my mails. So i checked with INDIGO airlines customer care, they told me your previous booking made by 3rd party agent GOIBIBO. So, you need to contact them only for book new ticket. GOIBIBO no reply my mails and calls. I want book my ticket to go to INDIA now. I want travel from KUWAIT to INDIA on 25th October-2020.
My PNR number: LJT18T,

Date of experience: August 25, 2020
India
1 review
0 helpful votes
Follow Syed R.
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GST tax invoice cheater
October 19, 2020

I didn't get my GST TAX Invoice after stay 2 days at hotel. Still i struggle for the same after no. Of followup since last 8 days.

Date of experience: October 19, 2020
India
1 review
0 helpful votes
Follow iyyappan S.
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Thevidiya paiya polandhuven punda movane cithi enada customer service panringa ommala agent service panringala illa unga pondati hey orumela vitu sambaathiringala sollunga thevidiya pasangala 17 March 2020 enoda Seoul south Korea flight cancelled due to Corona virus from airlines refund amount call panna thevidiya paiya 5 Mani neram wait panren Oru Oru punda movannum attained panna matra. Cithii na travel panatha tickets travelled varuthu ombala enoda ******* Oru rupai koraichalum cithi unoda agency irukathu punda movane cithi savasduchiduven

Date of experience: March 22, 2020
India
1 review
1 helpful vote
Follow Manish A.
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Worst company
June 6, 2020

Goibibo is a fraud company.
Please don't book with goibibo in future.
Airlines are giving refund but goibibo is not worried about customer's problem.

Date of experience: June 6, 2020
India
3 reviews
5 helpful votes
Follow Atul K.
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Site is good
October 24, 2013

Site is good. But payment agent attached to this page is very bad...
I lot 15 grands to this website. I am not sure of refund.

Date of experience: October 24, 2013
India
1 review
0 helpful votes
Follow Sumati D.
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Worst experience
May 5, 2023

Worst experience! Never book for Goibibo as it is fraud. I booked a bus and it never came. Later I get to know that there is nothing like it.

Date of experience: May 5, 2023
India
1 review
0 helpful votes
Follow Hari B.
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Fraud
April 16, 2022

Fraud Travel Agent List on their site. They aggressively promote fraud agent and deceive their customer with very bad cancellation policy

Date of experience: April 16, 2022

Overview

Goibibo has a rating of 1.3 stars from 373 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Goibibo most frequently mention customer care, worst experience and full refund. Goibibo ranks 433rd among Travel Deals sites.

service
82
value
78
shipping
61
returns
62
quality
69
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