GMX

I am tired of frequenly having my account frequently being blocked by their totally insufficiently designed and operated security.
Their response:
I sincerely apologize for the inconvenience this block has caused you. My response: Your staff needs to address my question. Les than 20 or hundreds. Years ago the Russians stole my husbands account and used it for mass mailings, shutting down the account. So yes advise please. GMX has that responsiblity. I will be reporting this failure to the internet etc.

Please note that your account was blocked by our security department due to unusual activity and triggered by some reports of spam being send from your account. As we mentioned in our last email, we are not able to provide you with more details due to security reasons.

In addition, please follow the recommendations below to avoid that your emails get recognized as spam:
- Send the email directly and do not forward it Are you referring to Gmails forwarded by me from my g mail account to my gmx account. Or e mails sent by my gmx account to the same g mail account? Or something else.
- In your email, please include a longer hand-written paragraph as message
- Include a subject for the message
- In case you have set up a signature for all outgoing emails, please remove it from the footer of the message
- Also do not include links of pages that could be identified as suspicious to my response have no idea what could be suspicious
- Change the format to "text-only" by using the "More Actions" menu above the compose window

Thank you for your understanding! Me: I don't understand most of this poor programing.

With kind regards,
Robert / GMX International Support

WORST Email company ever!:

Well, I had the worst experience I´ve ever had, and wanted to share it with you guys to avoid more people falling on the fraud. I´m in Germany, were GMX is one of the biggest providers, they had an offer to test GMX TopMail for 3 months, with a veery small almost unreadable letter that says that in the moment you click on the offer, you´re obligated to pay for the service for one year (that means, a one-year long contract)

Long story short, I got trapped by the offer, and after the 3 months I started receiving letters from layers charging me for an amount that I wasn´t even aware I had to pay, after tens of letters I got my account blocked by a judge, and what was only 10/month end up being almost 500!

I tried to finish the contract several times (by phone, email, or even Post!) but they would always find a way to "reject" my request.

As of today, after they blocked my account and all, turns out they "automatically renewed" the contract for another year against my will, and obligated me to pay for another year of service!

Right now I have another judge order where he´s asking me to pay another 300 (remember, the service is only 10/month) or he´s gonna block my account again.

So, at last, my advice is, STAY AWAY FROM GMX SERVICES! I´ll keep spreading the word of my experience to avoid more people falling into this trick!